Good intentions. Lack of investment resources!
First impressions: (Superior Double)
Having visited many years ago (under different ownership) I was disappointed to see the buildings & surroundings had deteriorated, lacking maintenance.
The room was reasonably clean & quiet, with adequate bathroom facilities & plentiful, instant hot water. The room was well facilitated with fan, ironing board, hair dryer, lighting, furnishings etc., but the fridge was not functioning & the weather & room were hot. Thankfully, we carry our own mobile mini fridge & were able to use this in the room.
The room smelled strongly of body odour, which we tried to dissipate by opening windows, using the room fan & our own freshener sprays.
We rely heavily on WiFi access. Despite being specified, we could not get a connection in the room. The password repeatedly failed, although the QR code worked, but gave very poor intermittent access. Poor, local signal strength provided no mobile data.
The TV was problematic, and the lack of WiFi access as a substitute, exacerbated the problem.
The one member of staff we encountered was very polite and helpful to a couple of special requests.
Despite many years of using hotels, we had always specified "Full English breakfast" and never stayed where only continental breakfast was available, but we were pleased with what was on offer (except for lack of the traditional English marmalade in the jam selection) and we left well sated.