In the heart of Torquay City Centre, Crofton House Hotel offers a haven for relaxation. Unwind in the sauna or steam room, enjoy some laps in either pool, and stay connected with public area WiFi. Previous guests rave about this tranquil retreat.
Reviews
7.27.2 out of 10
Good
Popular amenities
Spa
Pool
Non-smoking
Free parking
Free WiFi
Main amenities (6)
27 smoke-free guestrooms
Weekly housekeeping
Full-service spa
Indoor pool and outdoor pool
Terrace
Multilingual staff
Feel at home (5)
Terrace
Weekly housekeeping provided
Free self parking
Outdoor swimming pools
Indoor swimming pools
$72 nightly
The total price is $86
$86 total
Aug 3 - Aug 4
Total includes taxes and fees
Room options
View all photos for Comfort Double Room, Ensuite
Comfort Double Room, Ensuite
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Separate sitting area
Heating
Memory foam bed
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Electric kettle
Coffee/tea maker
183 sq ft
Sleeps 2
1 Double Bed
View all photos for Suite, Ensuite
Suite, Ensuite
Highlights
Heating
Blackout drapes/curtains
Separate bedroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
183 sq ft
Sleeps 2
1 King Bed
View all photos for Deluxe Suite, Ensuite, Partial Sea View
Deluxe Suite, Ensuite, Partial Sea View
Highlights
Separate sitting area
Heating
Memory foam bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
323 sq ft
Partial sea view
Sleeps 2
1 King Bed
View all photos for Deluxe Suite, Ensuite, Sea View
Enjoy your visit to Torquay with a stay at Crofton House Hotel. An indoor pool, an outdoor pool, and a terrace are other features.
Languages
Arabic, English
At a glance
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
Multilingual staff
Facilities
Terrace
An outdoor pool
An indoor pool
Full-service spa
Room amenities
More
Weekly housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. The spa is equipped with a sauna and a steam room.
Fees & policies
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
A non-refundable deposit equal to the 1st night room rate plus tax is required at the time of booking.
Also known as
Crofton House Hotel Torquay
Crofton House Torquay
Crofton House
Crofton House Hotel Torquay Devon
OYO Crofton House Hotel
Crofton House Hotel Hotel
Crofton House Hotel Torquay
Frequently asked questions
Is there a pool at Crofton House Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Crofton House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crofton House Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crofton House Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 10:00 AM.
What is there to do at Crofton House Hotel and nearby?
Crofton House Hotel has a spa and an outdoor pool.
What's the area around Crofton House Hotel like?
Crofton House Hotel is a short 9-minute walk from Torre Abbey and 12 minutes' walk from Princess Theatre.
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Crofton House Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bathroom
Weather
Bed
Parking
Desk
Reviews
10/10 Exceptional
Sep 14, 2022
Nice friendly staff , comfortable rooms
Craig
Craig, 1-night trip
10/10 Exceptional
Nov 11, 2023
We would stay there again.
Janice
Janice, 1-night trip
10/10 Exceptional
May 24, 2016
A good place to stay
Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble
Caroline
8/10 Very good
Jun 9, 2024
Great 👍
Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.
Robert
Robert, 2-night trip
2/10 Poor
Mar 9, 2025
Cheap, broken, not fit for purpose
Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.
Kirsty
Kirsty, 4-night trip
4/10 Fair
Apr 11, 2025
Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .
Katy
4/10 Fair
Aug 28, 2022
The hotel was fine, really needs a bit of a renovation - so much potential but very outdated! The walls are paper thin we got woken up by the people next to us and couldn’t sleep for hours. Comfy bed, good location
Nicola
Nicola, 1-night trip
8/10 Very good
Aug 10, 2022
Work in progress
Very welcoming and helpful staff, wonderful facilities however, the hotel is in need of an upgrade. This process appears to have been started but it is definitely a work in progress. The beds and furniture in the rooms was new and comfortable. Rooms have been recently painted and carpeted but the bathroom and window covering still need upgrading. No breakfast facilities.
Jennifer
Jennifer, 1-night trip
6/10 Good
Oct 30, 2022
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Neil
Neil, 1-night trip
2/10 Poor
Aug 28, 2022
Got charged £10 on arrival for parking it’s cheaper in the street no staff at all at breakfast nothing fresh Sachet coffee really poor no water even to make coffee with the sachets provided key drop no one to even discuss it with at check out pls avoid the place really foul Odour on the landing on way out from room and still present in the morning I think there’s a sewage problem this is an honest review
Darren
Darren, 1-night trip
2/10 Poor
May 29, 2022
Nobody on reception when we got there. Premises completely open and not a single person around. Tried to ring number on desk several times no answer. Eventually got someone and had to wait approx 30 minutes in total for him to arrive. Room dated, cobwebs everywhere. No toilet roll so had to chase after staff in car park for some. Used packets of toiletries left by previous people in bathroom. Never ever stay here again
Neil
Neil, 1-night trip
4/10 Fair
Mar 20, 2023
All in above
Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking
First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better
Bed was very hard
Quilt had stains on and pillow
Staff were very friendly and food was nice
Overall wouldn’t go back
Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to
I have no idea what the excellent facilities were meant to be
There was no swimming pool or hot tub which the original hotel we booked had
To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it
Wouldn’t recommend it to anyone
The only positive we’re the staff were really nice
Verified traveler
7-night trip
2/10 Poor
Dec 5, 2022
Frightened for our safety!
We had a terrible experience during our stay! Met by staff that couldn’t speak English we were shown to our room, through numerous doors and tiny corridors!
At first everything seemed ok. But when returning to our room at about 11:30pm we noticed a lot of movement and creeping outside our door. After some time I decided to have a look, I crept over to our door and opened it quickly. Not expecting to see anyone I was shocked to find the staff member outside. It was 1am and there was absolutely no reason for him to be there!
The room lock is not very secure so we had to place a chair in front of the door! And the crazy around the door was big enough to allow someone to look through!!
Me and wife didn’t sleep a wink that night! The auto corridor lights would come on often and the creeping around continued till about 5am. As a female couple we felt extremely vulnerable and frightened, so that morning we packed our bags and left, there was no way we were staying another night!
Claire
Claire, 2-night trip
6/10 Good
Aug 30, 2022
FAWLTY TOWERS RETURTNS!!!
We were a little suprised on our arrival as there was no one on the desk and the entrance to the hotel seemed dated and dismal,so all in all not a very welcoming arrival,it became apparent why there was no one on the desk as during our one night stay we never saw anyone again.The person on our arrival was very helpful and pleasent and showed us around the facilities.
When we went down in the morning for our continental breakfast,there was very little there and we were prompt at 9 the time we were given,! the kettle was empty and there was a shortage on cutlery!other guests were also unhappy about the situation!
We rang the number left at desk,but no one came,so i went hunting for the kitchen to fill the kettle and wash some cutlery, not someting you expect to have to do in a hotel!! there was literally no one around and i was very shocked at the condition of the kitchen!!
Although our room was comfortable our stay at this hotel was very disappointing and would find it a very welcoming appology if the hotel re embursed our money as we dont feel we were looked after in any way as there was no staff to do so,needless to say,we wont be coming back!
Sharon
Sharon, 1-night trip
10/10 Exceptional
Jul 25, 2025
Annette
Annette, 3-night trip
6/10 Good
Jul 3, 2025
Matthew
Matthew, 1-night trip
8/10 Very good
Jun 23, 2025
Paul
Paul, 2-night trip
6/10 Good
May 23, 2025
Angela
Angela, 2-night trip
2/10 Poor
Mar 5, 2025
Grotty
Gary
Gary, 2-night trip
4/10 Fair
Feb 14, 2025
Rachel
Rachel, 1-night trip
10/10 Exceptional
Feb 10, 2025
An English Rivera gem!!! 5⭐ service
amanda
amanda, 1-night trip
2/10 Poor
Jun 19, 2023
It was closed why take the booking
Tracey
Tracey, 8-night trip
4/10 Fair
Jun 16, 2023
It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink.
Couldn’t complain as there was no staff for most of the day
Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Greg
Greg, 3-night trip
6/10 Good
Sep 27, 2022
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds.
Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals.
The steam room needs a good bleach as mold in it and smells awful.