Skip to main content

CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with spa, near Kumamoto Castle

Choose dates to view prices

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)
Front of property - evening/night - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)
Lobby - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)
Lounge - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)
Property entrance - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a great location, putting you within a 15-minute walk of Kumamoto Castle. Guests can be pampered with spa services at the spa. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Suidocho Tram Stop is just 11 minutes by foot.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Private bathroom (not in room)
$68 nightly
The total price is $75
Jan 4 - Jan 5, 2026

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for King Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Detached private bathroom
Bidet
Hair dryer
  • 237 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Private Spa Suite

Private Spa Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Detached private bathroom
Bidet
Hair dryer
  • 495 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Corner Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Hollywood Twin Room Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby
THE BLOSSOM KUMAMOTO
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,793 reviews
$88 nightly
The price is $97
Jan 4 - Jan 5, 2026
THE BLOSSOM KUMAMOTO
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km

Getting around

  • Kumamoto Airport (KMJ) - 50 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Station - 25 min walk
  • Kumamoto Minami Station - 29 min walk
  • Suidocho Tram Stop - 11 min walk

Restaurants

  • ‪blé blé - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬2 min walk
  • ‪味ひときれ - ‬2 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a great location, putting you within a 15-minute walk of Kumamoto Castle. Guests can be pampered with spa services at the spa. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Suidocho Tram Stop is just 11 minutes by foot.

At a glance

DONE

Hotel size

    • 380 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 1640 ft (JPY 1300 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Traveling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (inches): 25
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person

Parking

  • Parking is available nearby and costs JPY 1300 per night (1640 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Are pets allowed at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Sorry, pets aren't allowed.

Is parking offered on site at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Yes. Parking spots may be limited.

What are the check-in and check-out times at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at CANDEO HOTELS KUMAMOTO SHINSHIGAI and nearby?

CANDEO HOTELS KUMAMOTO SHINSHIGAI has a spa.

What's the area around CANDEO HOTELS KUMAMOTO SHINSHIGAI like?

CANDEO HOTELS KUMAMOTO SHINSHIGAI is in Chuo Ward, a short 14-minute walk from Kumamoto Castle and 5 minutes' walk from Sakura Machi Kumamoto. Travelers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The spa area was wonderful, clean, and well-organized, with many guests enjoying the rooftop Onsen and sauna. (20 reviews)
  • Breakfast offered a varied selection of delicious food with attentive staff. (8 reviews)
  • The onsen was amazing with great temperature and facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Spa
Restaurant
Castle
Onsen
Shopping malls
Food
Parking

Reviews

10/10 Exceptional

Very easy to access and close to the shopping district with food and entertainment. Great hotel!
Raymond Gianco, 1-night trip

10/10 Exceptional

Comfortabel room . Staffs are kindly and nice
Chien Chih, 1-night trip

10/10 Exceptional

Great location

10/10 Exceptional

Very comfortabl and good blacfast
youngil, 5-night trip

8/10 Very good

This is a very convenient location.
SHULI, 5-night trip

8/10 Very good

Nice hotel stay

Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops
1-night trip

10/10 Exceptional

Beautiful modern interior design and view from the sky spa. Breakfast was good.
THOMAS, 1-night trip

10/10 Exceptional

Very clean room and friendly front desk service
Ching ting, 1-night trip

10/10 Exceptional

The Cost Performance value is excellent. especially the breakfast is full of variety.
BOJU, 1-night trip

8/10 Very good

Convenient close to transportation and dining options.
Lynn, 3-night trip

8/10 Very good

Nice stay

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
Christine, 2-night trip

10/10 Exceptional

I would like to stay in this hotel again

Great location nice service .Moderately sized room,nice hot spring pooi.
ching-yu, 2-night trip

10/10 Exceptional

We have great experience staying in this Hotel. The room is spacious and well designed for 4 people. Enjoyed the roof top Spa , the breakfast bar also serves quality food 💕with great views. We loved the location to the shopping dinning and to Castles as well. Highly recommend to who want to find a place to stay in Kumamoto.
Man-chen, 1-night trip

10/10 Exceptional

Clean room and spacious bedroom ; a shopping mall nearby which provides food and souvenir shops - perfect location for quick shopping if very tight schedule in trip!
Man Hon, 2-night trip

10/10 Exceptional

Great location, new and clean facilities. Good value for money.
Winnie Yeung, 2-night trip

10/10 Exceptional

Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
MING FAI, 1-night trip

10/10 Exceptional

Great place to stay

Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible
Sharon, 3-night trip

10/10 Exceptional

Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
Shuk Ching, 3-night trip

10/10 Exceptional

Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
Paulman, 3-night trip

10/10 Exceptional

Great hotel! Loved the spa! Spacious and in a good, easy location. Will choose Candeo again !
Deborah, 3-night trip

10/10 Exceptional

Amazing hotel

This hotel is amazing. It is surprising that the hotel is so great but the price is very affordable. The sky view hot springs is amazing. The room is also spacious. Highly recommend.
TING-CHIAO, 1-night trip

10/10 Exceptional

The hotel is new and clean. Room is big. Located at the city center and a lot of shops and restaurants surrounding the hotel. Highly recommended!
Chi Ling, 1-night trip

10/10 Exceptional

We enjoyed our stay at the Candeo Kumamoto very much. The onsen was amazing. The temperature of the water and the sauna were great. I loved the cold plunge. Staff was helpful and kind. Cleaning staff especially. We slept in the triple and the beds were maybe just a little soft. Size of the room really great for families
Yvonne, 4-night trip

8/10 Very good

We had the corner room. It was bright, spacious and comfortable. The buffet breakfast had a good selection of food and the Sky Spa was nice. But I would only give it 7/10 for cleanliness
Melinda Jill, 1-night trip

10/10 Exceptional

My stay at Candeo Hotels in Kumamoto’s Shinshigai district was truly enjoyable. The location is incredibly convenient, within walking distance of the main shopping and dining streets, and well connected by public transport. The room was stylish and spacious, with a very comfortable bed that ensured restful sleep. Amenities were plentiful, and the bathroom was spotless and bright. Breakfast offered a varied selection of Japanese, Western, and Chinese dishes, all delicious. The staff were friendly and attentive, making me feel warmly welcomed. I would definitely choose this hotel again on my next visit to Kumamoto.
CHI WAI, 2-night trip