In Cristal, DoubleTree by Hilton Porto Alegre is a haven of relaxation with a steam room, outdoor pool, and gym. Savor the free breakfast buffet at the on-site restaurant or indulge in some retail therapy at the shopping mall.
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
What's nearby
BarraShoppingSul Mall - 3 min walk - 0.3 km
Orla do Guaíba - 7 min walk - 0.7 km
Beira-Rio Stadium - 4 min drive - 2.9 km
Praia de Belas Shopping - 6 min drive - 5.1 km
Holy House of Mercy Hospital - 10 min drive - 7.9 km
Getting around
Salgado Filho Intl. Airport (POA) - 30 min drive
Canoas Air Force Base (QNS) - 49 min drive
Aeromóvel Station - 33 min drive
Restaurants
Press Café - 9 min walk
Salvador Brewing Co. - 4 min walk
Starbucks - 8 min walk
Havanna - 9 min walk
Hard Rock Cafe Porto Alegre - 3 min walk
About this property
DoubleTree by Hilton Porto Alegre
Located in the entertainment district, DoubleTree by Hilton Porto Alegre is a great choice for a stay in Porto Alegre. Guests can relax at the steam room, work out at the fitness center, or grab a bite to eat at the restaurant. Fellow travelers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
141 rooms
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite valet parking (BRL 95.00 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Room service (limited hours)
Services
24-hour front desk
Laundry facilities
Romance packages
Facilities
Fitness center
An outdoor pool
Designer stores on site
Shopping mall on site
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
There is a service fee of 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 95.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre
Frequently asked questions
Does DoubleTree by Hilton Porto Alegre offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Porto Alegre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Porto Alegre?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Porto Alegre?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Porto Alegre?
Yes. Valet parking costs BRL 95.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Porto Alegre?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Porto Alegre and nearby?
DoubleTree by Hilton Porto Alegre has an outdoor pool and a steam room.
Are there restaurants at or near DoubleTree by Hilton Porto Alegre?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Porto Alegre like?
DoubleTree by Hilton Porto Alegre is a short 4-minute walk from BarraShoppingSul Mall and 5 minutes' walk from Orla do Guaíba.
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DoubleTree by Hilton Porto Alegre Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 29, 2025
Excelente
Rodrigo
Rodrigo, 3-night trip
6/10 Good
Sep 3, 2025
Slow check in
I was at the hotel in March and again in September, and both check-in processes was extremely slow and I travel all the time. The hotel is connected to a mall, which is convenient for picking up things that you need on the road and the room service include was very good. Just be sure to prepare an advance to leave some time for a check in and check out so you’re not late for appointments.
Brooke
Brooke, 1-night trip
10/10 Exceptional
Sep 23, 2025
Alexsander
Alexsander, 1-night trip
8/10 Very good
Sep 22, 2025
Local maravilho, o que não foi legal foi o tipo de acomodação. Fiz reserva de uma acomodação com vista panoramica para o rio, identica ao que havia feito anteriormente, entretanto, chegando ao local disseram que não era a mesma acomodação. Houve alteração no hoteis.com dos tipos de acomodação, onde criaram uma nova categoria depois que havia reservado, ficando minha reserva em uma categoria abaixo. Credito o erro e falha ao hoteis.com, entretanto, não foi ajustado pelo hotel a falha.
Roberto
Roberto, 1-night trip
10/10 Exceptional
Sep 22, 2025
Alexandra
Alexandra, 1-night trip
6/10 Good
Sep 22, 2025
O hotel fica na beira do guaiba, a vista é bonita demais, cafe da manha bom, e fica no shopping pequeno mas perto de outro maior
Rafael Bergonsi
Rafael Bergonsi, 1-night trip
10/10 Exceptional
Sep 21, 2025
Taise
Taise, 2-night trip
10/10 Exceptional
Sep 20, 2025
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Sep 19, 2025
Mikael
Mikael, 3-night trip
6/10 Good
Sep 19, 2025
Raisa
Raisa, 2-night trip
8/10 Very good
Sep 19, 2025
Isolamento acústico ruim
A localização do hotel é excelente, assim como a equipe de funcionários da recepção. Já o café da manhã e o isolamento acústico entre os quartos da categoria superior deixam muito a desejar.
Nilvan
Nilvan, 2-night trip
10/10 Exceptional
Sep 18, 2025
Henrique
Henrique, 3-night trip
10/10 Exceptional
Sep 16, 2025
HILTON
HILTON, 3-night trip
10/10 Exceptional
Sep 16, 2025
A beira do Lago Guaiba
Vista do quarto para lago e cidade, muito bonita. Funcionários gentis, localizado em um local bonito com opções de restaurantes, lojas e caminhadas!!
Liane
Liane, 1-night trip
10/10 Exceptional
Sep 16, 2025
Ótimo!
Atendimento impecável por parte do pessoal do hotel, estrutura ótima, hotel lindo, já fiquei outras vezes e tem minha preferência. Sempre atenciosos, sempre temos uma boa experiência. Café da manhã muito bom também.
Lorena
Lorena, 3-night trip
10/10 Exceptional
Sep 15, 2025
Giovana
Giovana, 1-night trip
8/10 Very good
Sep 15, 2025
Francisco
Francisco, 1-night trip
10/10 Exceptional
Sep 14, 2025
caroline
caroline, 1-night trip
10/10 Exceptional
Sep 13, 2025
Renato
Renato, 1-night trip
10/10 Exceptional
Sep 12, 2025
José
José, 4-night trip
4/10 Fair
Sep 7, 2025
Berço para bebe de qualidade muito ruim
Nicolas
Nicolas, 2-night trip
10/10 Exceptional
Sep 7, 2025
Verified traveler
1-night trip
10/10 Exceptional
Sep 4, 2025
Luisa
Luisa, 1-night trip
8/10 Very good
Sep 3, 2025
O hotel é muito bem localizado, quarto limpo com camas confortáveis e com vista belíssima, café da manhã muito bom. O atendimento geral é muito bom também
O ponto crítico é o banheiro, que além não tem portas, tem um rasgo na parede que acaba com toda a privacidade que um ser humano merece ter. A ausência de ducha higiênica também é um ponto negativo