The desk staff were very friendly, and kind. We felt very welcomed at check in, and they shared info on what the hotel offered, and area tips. Even seeing us walk in the lobby the following days, they were talkative and checked to make sure all our needs were met. The first night we ate at their restaurant, and the food was good, even though they were quite busy with a graduation event happening in the hall next door. Our room had everything a person could ask for clean, plenty of towels, toiletries - and spacious. Our bed/pillows were quite comfy and we did not hear any other guests(so the walls must be well insulated). The only reason I gave it 4 stars instead of all 5 was the swimming pool. We went later in the evening, but it could have used a cleaning, and more towels. The floor along the pool edge was a little uneven, which made us a little hesitant, since it was wet. Otherwise, we were quite please with our stay all around, and will definitely go back.