Nestled in a rural location, Holiday Express & Suites Portales offers the perfect blend of relaxation and fun. Guests can unwind in the spa tub or get active with a game room and indoor pool. Enjoy free breakfast, stay connected with WiFi, explore nearby attractions or take care of work at the business center.
Eastern New Mexico University - 8 min walk - 0.7 km
Blackwater Draw Museum - 14 min walk - 1.2 km
La Casa Family Health Center - 3 min drive - 2.3 km
Cannon Air Force Base - 35 min drive - 37.7 km
Getting around
Clovis, NM (CVN-Clovis Municipal) - 38 min drive
Restaurants
Juanito's Mexican Restaurant - 3 min drive
Sonic Drive-In - 3 min drive
Panda - 3 min drive
McDonald's - 19 min walk
Taco Bell - 2 min drive
About this property
Holiday Express & Suites Portales by IHG
Enjoy your visit to Portales with a stay at Holiday Express & Suites Portales by IHG. Guests can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, German, Greek, Hindi, Spanish
At a glance
DONE
Hotel size
65 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales
Frequently asked questions
Does Holiday Express & Suites Portales by IHG offer free cancellation for a full refund?
Yes, Holiday Express & Suites Portales by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Express & Suites Portales by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Express & Suites Portales by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Express & Suites Portales by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Express & Suites Portales by IHG?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Express & Suites Portales by IHG and nearby?
Holiday Express & Suites Portales by IHG has an indoor pool and a hot tub, as well as a fitness center and an arcade.
What's the area around Holiday Express & Suites Portales by IHG like?
Holiday Express & Suites Portales by IHG is a short 16-minute walk from Al Whitehead Field and 13 minutes' walk from Eastern New Mexico University.
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Holiday Express & Suites Portales by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Coffee
Bed
Towns
Hot Tub
Clean room
Family friendly
Bathroom
Reviews
10/10
Great stay! Clean
Cindy
1-night trip
10/10
It suited our needs perfectly.
david
2-night trip
10/10
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Julia
1-night trip
10/10
Nice, clean, comfortable hotel with great customer service.
Belinda
2-night trip
10/10
Great place
Leighann
2-night trip
10/10
This is the second time we have stayed here and both times we had great service and friendly people on staff!
Mary Lou
1-night trip
10/10
Nice friendly and great rooms
Michael
1-night trip
10/10
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
nancy
2-night trip
10/10
Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Robert
1-night trip
10/10
Really enjoyed the weekend here! Probably the nicest place to stay in Portales! Pool, hot tub, good breakfast, nice spacious room, and clean!
Lucas
2-night trip
10/10
Front desk staff very friendly and helpful.
Elizabeth
2-night trip
8/10
The staff was very family oriented
Joel
1-night trip
10/10
Nice clean motel
Rosa
1-night trip
10/10
Staff was super helpful and friendly
Rick
2-night trip
10/10
Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Brian
1-night trip
10/10
Everything was nice
Elizabeth
1-night trip
8/10
My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Rick
1-night trip
10/10
It's a good hotel. It's clean, easy to find, and close to where I need to be tomorrow.
JoAnn
1-night trip
8/10
The staff are helpful and the rooms are big. This is a newer hotel and is well kept.
Kevin
4-night trip
10/10
This hotel was the perfect destination of day 1 on our travels. It was clean and convenient to find from the highway.
Jerry
1-night trip
8/10
I was in town for only one night but my stay was very comfortable.
Jose
1-night trip
10/10
Very nice hotel. Clean. Decent breakfast and nice pool.
Stephanie
1-night trip
10/10
Great property. I’ll be back.
nancy
2-night trip
10/10
Nice
Graciela
1-night trip
10/10
The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement