See all properties

Holiday Inn Express Surprise by IHG

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Room amenity
Outdoor pool, open 8:00 AM to 10 PM, sun loungers
At Holiday Inn Express Surprise, an IHG Hotel, fuel up for the day with a breakfast buffet. Unwind in the spa tub or soak up some sun by the outdoor pool with comfortable loungers. With free WiFi and concierge services, this hotel is a perfect blend of relaxation and convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Gym
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $126
includes taxes & fees
$110 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - queen
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - king
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,005 reviews
The price is $116
includes taxes & fees
$101 per night
May 11 - May 12
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 8 min walk - 0.7 km
  • Wildlife World Zoo and Aquarium - 12 min drive - 12.8 km
  • Luke Air Force Base - 13 min drive - 12.5 km
  • Peoria Sports Complex - 15 min drive - 14.9 km
  • State Farm Stadium - 19 min drive - 21.4 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 35 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

When you stay at Holiday Inn Express Surprise by IHG, you'll be within a 15-minute drive of Peoria Sports Complex. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surprise by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Surprise by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Surprise by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Holiday Inn Express Surprise by IHG and nearby?

Have fun with nearby activities like hiking and horseback riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise by IHG also has a 24-hour fitness center.

What's the area around Holiday Inn Express Surprise by IHG like?

Holiday Inn Express Surprise by IHG is a short 8-minute walk from Surprise Stadium and 14 minutes' walk from Surprise Tennis Center. Travelers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Amenities
Family friendly
Shower
Children
Bathroom

What guests liked

  • Breakfast was consistently described as delicious, great, and plentiful with a good selection of hot and cold options. (54 reviews)
  • The property is conveniently located near various restaurants and dining options. (6 reviews)
  • The pool was heated, clean, and fully stocked with clean towels, making it a great amenity for guests. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Wonderful rooms and services
Anthony, 1-night trip

10/10 Exceptional

Staff was excellent. Hotel was very clean.
4-night trip

10/10 Exceptional

Very nice staff

Front desk was incredibly nice and helpful.
Philip, 1-night trip

10/10 Exceptional

Great place to stay in Surprise AZ
Constance, 2-night trip

10/10 Exceptional

Great stay!

Check in was super fast & easy & lady was very nice. Breakfast was great & plentiful! Very inviting atmosphere & super clean rooms
1-night trip

8/10 Very good

Nice

Long wait time to check in. Friendly staff, clean room. Only restaurant nearby was Hilton Garden Inn Grill & Bar, which was excellent. You should consider promoting them as it is walkable (we were driving a large moving truck & didn’t want to drive for dinner).
Nina, 1-night trip

10/10 Exceptional

Great location for our visit to Surprise. Parks, shopping and dining options nearby.
Cynthia, 1-night trip

10/10 Exceptional

Nice

Nice, clean, great breakfast
5-night trip

10/10 Exceptional

Great Hotel

Great hotel. Clean, friendly staff. Good breakfast. Nice location.
Anthony, 2-night trip

10/10 Exceptional

Perfect hotel for Spring Training Baseball

Wonderful property in Surprise, very well located near the ballpark for Spring Training baseball. It was a quick and easy walk to Surprise Stadium. The included breakfast was great and had lots of options. This is a newer hotel in a rapidly growing areas, with all the amenities nearby. Customer service was top notch and the hotel was very clean. We will stay here again.
Courtney, 2-night trip

10/10 Exceptional

Great staff, delicious breakfast, nice pool & jacuzzi.
Lisa, 3-night trip

10/10 Exceptional

Great location, great accommodations
Angeliegh, 1-night trip

10/10 Exceptional

Nice place to stay
Denise, 1-night trip

10/10 Exceptional

Overall just a great stay and a great location.
Angeliegh, 2-night trip

10/10 Exceptional

Clean room, friendly staff. Very good breakfast selection. Nice modern room good value.
Earl, 2-night trip

10/10 Exceptional

It was a great location by restaurants and clean and nice!
Gina, 1-night trip

10/10 Exceptional

Great stay
Angeliegh, 1-night trip

10/10 Exceptional

Very convenient location

Very easy to spot. Close proximity to the park and Surprise stadium. And plenty of restaurants at a short drive distance.
Victor, 1-night trip

10/10 Exceptional

Good value

Free parking. Easy check in. Great continental breakfast. Adequate gym. Overall great for our 48 hour stay.
Katie, 2-night trip

10/10 Exceptional

Love this place
Jerry, 1-night trip

10/10 Exceptional

Very clean and quiet
Christopher, 3-night trip

10/10 Exceptional

Football game stay

Clean, newer hotel. Would highly reccomend to anyone looking for a affordable option in AZ.
1-night trip

10/10 Exceptional

All staff was friendly
ALFONSO, 2-night trip

10/10 Exceptional

Todo excelente
Ana Patricia, 1-night trip

10/10 Exceptional

Great staff in every aspect.
Dan, 1-night trip