Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 1 min walk - 0.0 km
Quinta Avenida - 2 min walk - 0.2 km
Mamitas Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
Playacar Beach - 13 min walk - 1.1 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Airport shuttle (surcharge)
Restaurants
Mandala - 2 min walk
La Caprichoza - 3 min walk
Calle 12 - 2 min walk
Aldea Corazón - 4 min walk
Zenzi Beach Bar & Restaurant - 3 min walk
About this property
Playa Palms Beach Hotel
Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Property size
39 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
Private beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Internet
Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Espresso maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Shampoo
Towels provided
Free toiletries
Hair dryer
Entertainment
32-inch flat-screen TV with cable/satellite service
Outdoor areas
Furnished balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevators
Soundproofing
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Laptop-compatible safe
Free bottled water
24-hour front desk
Location highlights
Near the sea
On the waterfront
Next to a golf course
In the shopping district
In the city center
In the entertainment district
Things to do
Fitness facilities nearby
Bicycle rentals nearby
Scuba diving nearby
Surfing/body boarding nearby
Snorkeling nearby
Theme parks nearby
Golf lessons nearby
Kayaking nearby
Windsurfing nearby
Water skiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
General
39 rooms
3 floors
2 buildings
Built in 1997
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Also known as
Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen
Frequently asked questions
Does Playa Palms Beach Hotel offer free cancellation for a full refund?
Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Palms Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Palms Beach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Playa Palms Beach Hotel?
Sorry, there's no onsite parking at Playa Palms Beach Hotel.
Is airport shuttle service offered by Playa Palms Beach Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Playa Palms Beach Hotel and nearby?
Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Does Playa Palms Beach Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Playa Palms Beach Hotel have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Palms Beach Hotel like?
Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.
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Playa Palms Beach Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Beach
Service staff
Room
Location
Restaurant
Breakfast
View
Water
Parking
Balcony
What guests liked
Breakfast was consistently described as delicious, convenient, and reasonably priced with a variety of options. (22 reviews)
The beach at this property is beautiful, quiet, and clean with lovely views and amenities. (47 reviews)
The property's air conditioning worked great, providing a comfortable stay. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 10, 2025
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Dolores
Dolores, 3-night trip
10/10 Exceptional
Aug 19, 2025
Alfredo and Karen did an excellent job! Alfredo went above and beyond! I mistakenly reserved for different dates and he helped me to fix it. He also help us to leave our luggage while we went on a tour. Karen did great as well. Definitely will go back to the place.
Walter
Walter, 1-night trip
10/10 Exceptional
Mar 26, 2025
Good quite place to stay that’s not too far from attractions
Divya
Divya, 3-night trip
10/10 Exceptional
Jun 5, 2025
Wonderful !
Gabriela
Gabriela, 4-night trip
10/10 Exceptional
Apr 19, 2025
Amazing place to stay. Will definitely stay here again. Top notch service.
James
James, 6-night trip
10/10 Exceptional
May 6, 2025
Beautiful cozy place with spectacular view. Nice fresh breakfast
susy
susy, 2-night trip
10/10 Exceptional
Apr 5, 2025
I really liked this place
Angela
Angela, 3-night trip
10/10 Exceptional
May 8, 2025
Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything
Sally
Sally, 2-night trip
10/10 Exceptional
Mar 14, 2025
Friendly staff and great location.
Alex
Alex, 3-night trip
10/10 Exceptional
Apr 15, 2025
Like the hotel , near to the beach, this s my 2 nd time there and for sure won’t be the last
Imane
Imane, 2-night trip
10/10 Exceptional
May 30, 2025
Lovely time
Jane
Jane, 3-night trip
10/10 Exceptional
Mar 17, 2025
Clean safe place with small beautiful beach, definitely I would recommend!
KATARZYNA
KATARZYNA, 4-night trip
10/10 Exceptional
Jan 29, 2025
Enjoyed our stay looking forward to go back!
carmela
carmela, 14-night trip
10/10 Exceptional
May 23, 2025
Great
Uri
Uri, 3-night trip
10/10 Exceptional
Mar 29, 2025
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Lauren
Lauren, 5-night trip
10/10 Exceptional
Jun 15, 2025
Very good experience. Cordially management. They take care of guests.
I hardly recommend it either for a weekend or more days.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Apr 15, 2025
Always wonderful!
Richard
Richard, 1-night trip
10/10 Exceptional
Mar 23, 2025
Everything was so wonderful!
Amanda
Amanda, 1-night trip
10/10 Exceptional
Mar 24, 2025
Super duper, clean, quiet and safe.
Charles
Charles, 4-night trip
8/10 Very good
Feb 18, 2025
Great location, great customer service!
RAFAEL
RAFAEL, 5-night trip
10/10 Exceptional
Mar 10, 2025
This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
David
David, 1-night trip
10/10 Exceptional
Jan 4, 2025
Excellent location and very supportive staff
Anwar
Anwar, 5-night trip
10/10 Exceptional
Mar 13, 2025
Close proximity to the ocean and town. Friendly, helpful staff.