See all properties

Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

View from property
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property

Reviews

8.6 out of 10
Excellent
Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.

Popular amenities

  • Airport transfer
  • Kitchenette
  • Refrigerator
  • 24/7 front desk

Main amenities (12)

  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
The current price is $133
includes taxes & fees
$108 per night
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

32-inch flat-screen TV with cable channels, TV

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 480 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 545 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • 665 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 675 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard With Garden View

Living room | 32-inch flat-screen TV with cable channels, TV

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard With Partial Sea View

Living room | 32-inch flat-screen TV with cable channels, TV

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Full Bed(s)

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 58 reviews
The price is $193
includes taxes & fees
$159 per night
Apr 22 - Apr 23
Hyatt Centric Playa del Carmen - Downtown House & Beach House
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 12 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Russian, Spanish

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Shampoo
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Theme parks nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Golf lessons nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard

Also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?

Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Palms Beach Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Playa Palms Beach Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Palms Beach Hotel?

Sorry, there's no onsite parking at Playa Palms Beach Hotel.

Is airport shuttle service offered by Playa Palms Beach Hotel?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

What is there to do at Playa Palms Beach Hotel and nearby?

Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.

Does Playa Palms Beach Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Playa Palms Beach Hotel have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Playa Palms Beach Hotel like?

Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Beach
Service staff
Room
Location
Restaurant
Breakfast
View
Water
Balcony
Parking

What guests liked

  • Breakfast was consistently described as delicious, convenient, and reasonably priced with many options to choose from. (21 reviews)
  • The beach at this property is lovely, clean, and easily accessible with beautiful views and a quiet atmosphere. (44 reviews)
  • The property's air conditioning worked great, providing a comfortable stay. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We came to Playa Palms for our honeymoon and had an amazing experience! The location 8s geeat, and despite being surrounded by bars, we couldn't hear a single thing at night. The beach is beautiful! We are already planning our next visit.
Laura, 6-night trip

10/10 Exceptional

mother and daughter trip

excellent
Lorena, 2-night trip

10/10 Exceptional

Excellent location
Anthony, 5-night trip

10/10 Exceptional

All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Leslie, 9-night trip

6/10 Good

The hotel itself is great. The beach is pretty much missing to no fault of the hotel. The pool is pretty, but there is no seating to be by it unless you have a lower level room. Not a big deal, but with the lack of beach it would have been nice. The mornings here were very loud. The staff would come in early in the morning and have loud conversations in the courtyard which echoed a lot. The room was lovely as was the patio. It’s a great place to stay if you plan on being out and about.
5-night trip

10/10 Exceptional

Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Fernando Daniel, 4-night trip

10/10 Exceptional

Perfect little oasis

Just perfect ! Nice , clean , unique , spacious , great staff ! Fantastic breakfast !
Alejandra, 1-night trip

10/10 Exceptional

Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.
Robert, 7-night trip

10/10 Exceptional

Excellent location, friendly staff. Will be coming back in the near future.
Tatiana A, 2-night trip

10/10 Exceptional

Original and well designed
Sylvain, 3-night trip

8/10 Very good

We stayed here for eight nights and we loved the view of the beach and the staff was very helpful and friendly!One of the days were spent indoors during a small tropical depression, which was a first time experience for us watching how rough the sea can get! Would definitely stay here again!
David, 8-night trip

10/10 Exceptional

Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Rocio, 1-night trip

8/10 Very good

The beech area could be better
Johnny, 3-night trip

10/10 Exceptional

Beachfront boutique hotel

Lovely place and beach, quiet considering location
Leicel, 3-night trip

10/10 Exceptional

Good place

Overall excellent. Defently walking distance to the main strip
jaime, 1-night trip

10/10 Exceptional

Beautiful property bordering the shore. Loungers on the sand looking out at the fishing boats (not amenable to swimming, but great swimming beach two blocks away). Restaurant next door has great food; get the ceviche. Carlos the concierge took care of all our transportation and activity needs. Our family had a great experience here.
Benjamin, 5-night trip

10/10 Exceptional

We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Miranda, 4-night trip

10/10 Exceptional

Excellent staff

Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Richard, 5-night trip

8/10 Very good

Me gusto
Angel, 5-night trip

10/10 Exceptional

Excellent place to spend your vacation, daily cleaning in the rooms, clean towels, air conditioning in good condition, friendly staff.
Carlota, 9-night trip

10/10 Exceptional

I love Playa Palms Beach Hotel
Silvia, 4-night trip

10/10 Exceptional

I could live there
Bernardo, 3-night trip

10/10 Exceptional

Check in was easy and staff was friendly.
John, 1-night trip

10/10 Exceptional

One of the best spots in playa if you plan on night life and or dinner
Adrian, 1-night trip

10/10 Exceptional

Great location, great hotel!

the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.
Beautiful morning sunrise from our lanai.
Steven, 3-night trip