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Aparthotel

Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
$114 nightly
The total price is $141
Dec 28 - Dec 29
Total with taxes and fees

Why we love this property

Private beach retreat
Discover this aparthotel on a private white sand beach. Beach towels and umbrellas await, with nearby kayaking and snorkeling adventures.
Waterfront boutique escape
A stunning private beach awaits at this boutique aparthotel. Located in the city center, the garden offers a serene retreat from urban life.
Breakfast indulgence
Continental breakfast delights await at this aparthotel. Morning meals set the tone for a deliciously satisfying day ahead.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 480 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 526 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 725 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 665 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 545 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Garden View

  • 247 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Partial Sea View

  • 269 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Sea View

  • 355 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard with Partial Sea View

  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬3 min walk
  • ‪Lido Beach Club - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Shampoo
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Kayaking nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Theme parks nearby
  • Golf lessons nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard

Also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?

Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Palms Beach Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Playa Palms Beach Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Palms Beach Hotel?

Sorry, there's no onsite parking at Playa Palms Beach Hotel.

Is airport shuttle service offered by Playa Palms Beach Hotel?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

What is there to do at Playa Palms Beach Hotel and nearby?

Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.

Does Playa Palms Beach Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Playa Palms Beach Hotel have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Playa Palms Beach Hotel like?

Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and conveniently delivered to rooms. (24 reviews)
  • The beach at this property is beautiful, small but lovely, and perfect for relaxation with calm waters and stunning views. (50 reviews)
  • The air conditioning worked great in all rooms, providing a comfortable stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Beach
Service staff
Room
Location
Restaurant
View
Breakfast
Water
Parking
Balcony

Reviews

10/10 Exceptional

I’ve stayed at The Palms many times and it never disappoints. This boutique property is a gem. Staff is consistently friendly and attentive. Excellent location, EASY walk to "all the things" including 5th Avenue. All the rooms are great but I love falling asleep to the waves when staying in an ocean front room. Breakfast is always delivered on time and always delicious. My go-to spot for a relaxing stay-cation or romantic get-away.
Zanna, 3-night trip

10/10 Exceptional

Third visit to Playa Palms. Perfect location. Nicest staff. Surroundings are well looked after. Nice view to the ocean. We would prefer a room on the “sunny” side and on second or third floor for a more private feel. But it was okay to try to stay on the ground floor with the people walking by the terrasse. We like the feeling of this place because it is a smaller hotel. More intimate. And really quiet even though it is 4 minutes away from 5th avenue and all the “chaos”. Highly recommend.
Jesper, 7-night trip

10/10 Exceptional

There wasn’t anything that I didn’t love about this Hotel! After I reserved my stay I realized that the night clubs were just around the corner on 12th and thought it would be loud at night, but you could not hear them at all!! All the people that work there are super friendly and helpful! Alfredo greats you with a big smile and makes sure your stay is the best it can be! The water pressure is very strong and the water is hot! The rooms are beautiful with an amazing deck with table and 3 chairs and a hammock! This will be my go-to hotel when I go to Playa. It’s so close to amazing restaurants and pubs with live music. It’s right on the beach with beach chairs! This place is a gem!
Craig, 8-night trip

10/10 Exceptional

Small private beach. Super clean. Incredible staff. Incredible sunrises.
Leslie, 11-night trip

10/10 Exceptional

Perfect location next to the ocean. Very affordable
Jesus, 1-night trip

10/10 Exceptional

The sunrise is gorgeous here. The staff is excellent. It's a quiet, safe place with everything within walking distance. I rebooked to stay longer.
Leslie, 4-night trip

10/10 Exceptional

Check-in was friendly and professional and helpful. The room was clean and comfortable. The view was amazing. Breakfast was really good and it was brought to the room. We ate our breakfast on the balcony looking out to the beach.The staff was amazing. My only concern was a sprial staircase which wasn't a problem but could have been Highly recommend
Jesus, 3-night trip

10/10 Exceptional

Property had ocean views snd close to all the shops and restaurants
Jonny, 2-night trip

10/10 Exceptional

Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Dolores, 3-night trip

10/10 Exceptional

I stayed in a studio with ocean view. It was fantastic! The room was clean and I had a great stay. Very close to the Quinta Avenida with plenty to do… Restaurants, cafes, shops, clubs. Everything within walking distance.
MARIA, 2-night trip

10/10 Exceptional

Friendly staff and great location.
Alex, 3-night trip

10/10 Exceptional

Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.
Pete, 5-night trip

10/10 Exceptional

Good quite place to stay that’s not too far from attractions
Divya, 3-night trip

10/10 Exceptional

Amazing place to stay. Will definitely stay here again. Top notch service.
James, 6-night trip

10/10 Exceptional

Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Lauren, 5-night trip

10/10 Exceptional

Like the hotel , near to the beach, this s my 2 nd time there and for sure won’t be the last
Imane, 2-night trip

8/10 Very good

Great location, great customer service!
RAFAEL, 5-night trip

10/10 Exceptional

I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Kevin, 7-night trip

10/10 Exceptional

Super duper, clean, quiet and safe.
Charles, 4-night trip

10/10 Exceptional

Excellent location
Anthony, 5-night trip

10/10 Exceptional

Beautiful cozy place with spectacular view. Nice fresh breakfast
susy, 2-night trip

10/10 Exceptional

This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
David, 1-night trip

10/10 Exceptional

Close proximity to the ocean and town. Friendly, helpful staff.
john d, 7-night trip

10/10 Exceptional

The property was great and the receptionist was a big help because there was a mix up with our room. So She managed to get us room that would accommodate my family and I. And the icing on the cake was not only was the room really nice but she move to a room with an awesome view. Great time
Elbert, 4-night trip

10/10 Exceptional

We were impressed by the location, the staff, and overall appearance. We will definitely be back.
Karen, 8-night trip