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KAN Tulum Hotel

3.5 star property
Beach hotel in Tulum with spa and outdoor pool

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Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Mini-fridge, stovetop, cookware/dishes/utensils
Panoramic Studio Suite | 1 bedroom, minibar, in-room safe, laptop workspace
Interior
Panoramic Suite | View from room
Perched near Tulum Beach, Kan Hotel Tulum & Beach Clubs offers a haven of relaxation. Unwind by the outdoor pool with sun loungers or treat yourself to a rejuvenating massage at Kan Spa, then browse through the art gallery and designer stores on site. With free in-room WiFi, an outdoor ballroom for events and coworking spaces for productivity – you'll feel right at home.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Beach bar
  • Pool bar
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
$124 nightly
The total price is $153
Jun 17 - Jun 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | View from room

Panoramic Studio Suite

Highlights

Yard
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | View from room

Panoramic Suite

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2 | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio Infinity Pool 2

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

Highlights

Yard
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 261 reviews
The price is $120
$100 nightly
$120 total
Total includes taxes and fees
Jun 16 - Jun 17
Kimpton Aluna Tulum by IHG
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About the neighborhood

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Tulum Beach - 7 min drive - 4.6 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Playa Paraiso - 10 min drive - 6.4 km
  • Tulum Mayan Ruins - 11 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬2 min drive
  • ‪Rossina Cafe - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

When you stay at KAN Tulum Hotel, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other features of this Art Deco hotel include an outdoor pool, a beach bar, and a terrace. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Water dispenser

What to do

  • Scooter/moped rentals
  • Private beach access

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike cleaning
  • Pool loungers
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lever door handles
  • Well-lit path to entrance
  • 5 stairs to reach property
  • Smooth flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Yard

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Champagne service
  • Mini-fridge
  • Freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Special features

Spa

Kan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 1500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel offer free cancellation for a full refund?

Yes, KAN Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at KAN Tulum Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at KAN Tulum Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at KAN Tulum Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at KAN Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at KAN Tulum Hotel and nearby?

KAN Tulum Hotel has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near KAN Tulum Hotel?

Yes, there's an onsite restaurant.

Does KAN Tulum Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does KAN Tulum Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and cookware.

Does KAN Tulum Hotel have any outdoor private spaces?

Yes, every room features a yard.

What's the area around KAN Tulum Hotel like?

KAN Tulum Hotel puts you in La Veleta, in the heart of Tulum. Popular attractions include Tulum Beach, which is 8 minutes away by car.

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KAN Tulum Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Cenotes
Cities
Room
Breakfast
Food
Car
Accomodation Type

What guests liked

  • Breakfast was delicious and made to order with top-notch quality. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The property is very relaxing and therapeutic.
5-night trip

10/10

This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
4-night trip

8/10

Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
7-night trip

10/10

Very peaceful, but easy access to town and to the ruins via hired bikes.
2-night trip

10/10

Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
1-night trip

6/10

The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
5-night trip

10/10

Kan is beautiful place, loved it!!
2-night trip

10/10

Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
2-night trip

10/10

The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
4-night trip

10/10

Great adult only hotel. Very unique and worth a stay. I would definitely recommend this hotel
2-night trip

10/10

We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
5-night trip

10/10

Exceptional stay at Kan Tulum , if you are looking for peace away from the city . It’s the right place .
2-night trip

10/10

Having a private cenote was amazing
2-night trip

6/10

Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
3-night trip

10/10

Kan hotel treated us like VIPs during our stay. We loved the relaxing ambiance and all of the staff were so friendly. Kan hotel seriously was the highlight of our entire trip to Tulum, so we definitely recommend staying here.
4-night trip

6/10

We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
5-night trip

10/10

Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
7-night trip

6/10

Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.

8/10

Pros: the hotel is beautiful and the cenote is incredible for a little dip. We didn’t have time to visit the other cenotes around tulum during our trip so this was great to experience. The room itself was very comfortable with a king bed and full indoor bathroom and a/c. Cons: they charged me $25 for getting two lines of mascara on a hand towel when no other black towels or make up remover wipes, cotton pads, etc were provided. This annoyed me so much that I won’t be recommending this hotel to guests staying in the area for our wedding. I would rather they charge $20 more for the room and not nickel and dime guests when no other options are provided. Seemed absurd. Also you will definitely need a car to stay here as nothing is walkable.
1-night trip

10/10

We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
10-night trip

4/10

Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
2-night trip

10/10

Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
4-night trip

4/10

Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
5-night trip

2/10

The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
5-night trip

10/10

I recently stayed at the Kan Hotel in Tulum, Mexico and I must say, it was an excellent experience! From the moment I arrived, I was greeted by a friendly security guard and made to feel at home by the attentive staff who were always willing to help. The hotel is located in the heart of the jungle, surrounded by lush vegetation, making it a perfect escape from the hustle and bustle of city life. The location of the hotel also offers breathtaking views of both the sunrise and sunset, making it an ideal spot for observing the beauty of nature. One of the highlights of my stay was the beautiful cenote on the property. It was the perfect spot for a swim and to relax and enjoy the natural beauty of the area. The fact that the hotel made an effort to preserve the cenote was really impressive and showed their commitment to eco-friendliness. The entire hotel was covered with bamboo, which was designed to eventually grow over the building and provide natural air conditioning, and the hotel had solar panels on the roof, minimizing its impact on the environment. Another aspect that made my stay at Kan Hotel truly special was the breakfast, which was made to order, and the quality of the food was top-notch. I loved being able to start my day with a delicious meal that was prepared just for me. The burning of Koopal, a traditional Mayan incense, added to the immersive experience of staying in Tulum. The scent of Koopal, combined with the natural beauty of the jungle was wonderful
2-night trip