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The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with spa, near Hakone Komagatake Ropeway

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Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Hot springs
Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
3 restaurants, breakfast served
Nestled near Lake Ashi, The Prince Hakone Lake Ashinoko offers a serene escape with an indoor mineral hot spring and sauna. Enjoy shopping on site, indulge in meals at the 3 on-site restaurants, relax in the steam room or coffee shop/cafe. Stay connected with free in-room WiFi and park your vehicle for no extra worry. With a helpful staff always ready to lend a hand as previous guests have praised.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Spa
  • Onsen
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$264 nightly
The total price is $293
Sep 29 - Sep 30

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, Non Smoking, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 435 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

Hyatt Regency Hakone Resort and Spa

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 970 reviews
$330 nightly
The price is $365
Sep 16 - Sep 17
Hyatt Regency Hakone Resort and Spa
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About the neighborhood

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • Hakone Komagatake Ropeway - 3 min walk - 0.3 km
  • Hakone Shrine - 3 min drive - 2.7 km
  • Lake Ashi - 4 min drive - 2.7 km
  • Hakone Open Air Museum - 10 min drive - 9.9 km
  • Hakone Gora Park - 10 min drive - 10.3 km

Getting around

  • Haneda Airport (HND) - 106 min drive
  • Narita Intl. Airport (NRT) - 163 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive
  • Yugawara Station - 23 min drive
  • Free train station pick-up

Restaurants

  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪箱根神社 お休処 - ‬5 min drive
  • ‪深生そば - ‬5 min drive
  • ‪箱根バターサンド Sun San D - ‬4 min drive
  • ‪レストハウス レイクビュー - ‬13 min drive

About this property

The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko puts you just a 5-minute drive from Lake Ashi and Hakone Shrine. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include a sauna, a steam room, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM until August 31, 2025. From September 1, 2025. Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM
    • Additional fees apply to children 0-5 years old for breakfast and dinner.
    • Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free train station pick-up from 11:30 AM to 4:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store
  • Bed rails

What to do

  • Hot springs
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Stairway handrail height (inches): 33
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Does The Prince Hakone Lake Ashinoko offer free cancellation for a full refund?

Yes, The Prince Hakone Lake Ashinoko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Prince Hakone Lake Ashinoko?

Sorry, pets aren't allowed.

Is parking offered on site at The Prince Hakone Lake Ashinoko?

Yes, there's free self parking.

What are the check-in and check-out times at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at The Prince Hakone Lake Ashinoko and nearby?

Have fun with nearby activities like fishing and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. The Prince Hakone Lake Ashinoko also has a garden.

Are there restaurants at or near The Prince Hakone Lake Ashinoko?

Yes, there are 3 onsite restaurants.

What's the area around The Prince Hakone Lake Ashinoko like?

The Prince Hakone Lake Ashinoko is in Motohakone, a short 3-minute walk from Hakone Komagatake Ropeway.

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Reviews

The Prince Hakone Lake Ashinoko Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was excellent with delicious selections and amazing options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Onsen
Location
Restaurant
Lake view
Towns
Scenery
Train station

Reviews

10/10 Exceptional

Attention to detail matters

The Prince went out of their way to make our stay absolutely perfect. My husband and I were extremely satisfied with everything. Our BBQ dinner (which you need reservations for) was our highlight for sure. We had the whole place to ourselves. Great food, incredible service and an incredible view. Again, we loved everything.
Megan, 1-night trip

10/10 Exceptional

Beautiful

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.
Susie, 2-night trip

10/10 Exceptional

We loved the hotel! The breakfast was amazing.
Anna, 4-night trip

8/10 Very good

The hotel is beautiful, so welcoming and with a calm ambience. The staff are exemplary, doing all they can to make your stay perfect. We ate at the Grill buffet bar and all food was well displayed and delicious.
2-night trip

10/10 Exceptional

Beautiful setting, classic hotel, care
Michael, 1-night trip

10/10 Exceptional

Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Mollie, 2-night trip

8/10 Very good

Beautiful stay by Ashinoko lake

We stayed for one night in this hotel. Overall we had a great stay. The hotel is located in a very beautiful remote spot, just by the lake. We had a family room with lake view. The room was very spacious and spotless clean, however the furniture and decor were slightly outdated. We enjoyed the hotel amenities especially its beautiful onsen. The staff were extremely friendly and helpful. The only drawback was that everything was closed at 18:30 when we arrived, so we had to have dinner at the hotel, and had to finish within half an hour the extremely overpriced buffet dinner as they closed at 19:00.
Irvin, 1-night trip

10/10 Exceptional

Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.
Michael, 2-night trip

10/10 Exceptional

Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great.
jennifer, 2-night trip

8/10 Very good

The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Orlagh, 2-night trip

10/10 Exceptional

I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.
Jennifer, 1-night trip

10/10 Exceptional

Very nice decoration, friendly staff, decent food, good facilities
Fangqiu, 3-night trip

10/10 Exceptional

Location, bfast, hospitality
Fabian, 1-night trip

10/10 Exceptional

Excellent hotel and staff.
PIERRE, 3-night trip

10/10 Exceptional

Fantastic location! Very quiet and scenic setting. Loved our room and staff. Not many food options, hotel food overpriced.
Doris, 3-night trip

10/10 Exceptional

Limited options for the dining
Neda, 1-night trip

10/10 Exceptional

We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture.
Derek, 1-night trip

10/10 Exceptional

Close to bus stop to get around to other parts of hakone.
Hayden, 2-night trip

10/10 Exceptional

If you want a very quiet remote place to stay with great views of Lake Ashi and Mt Fuji this is the place to stay. The bus station is a 5 min walk if that.
Vanessa, 1-night trip

10/10 Exceptional

Excellent stay!
Peter, 1-night trip

10/10 Exceptional

Cool onsen
Alexander, 2-night trip

10/10 Exceptional

Excellent and very relaxing. Staff so helpful with excellent service.
Ted, 2-night trip

10/10 Exceptional

We loved the location and the ability to see Mt. Fuji in the early morning. Our favorite was the outdoor onsen. It was AMAZING!!!
Heather, 1-night trip

10/10 Exceptional

Great service.
Leilei, 2-night trip

10/10 Exceptional

Great place to relax and recharge.

Great hotel, nice and beautiful location, friendly and helpful staff. The amenities are a little outdated, but feels very authentic and everything works well.
View of mount Fuji from a room balcony
Farida, 2-night trip