Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront hotel with spa, near La Isla Shopping Mall

Choose dates to view prices

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive, located near La Isla Shopping Mall, offers an all-inclusive retreat with a free breakfast buffet and 6 on-site restaurants. Soak up the sun at the white sand beach or unwind at one of 4 outdoor pools. Indulge in spa treatments like massages and body wraps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Why we love this property

Beach bliss
Soak up the sun on this hotel's white sand beach. Beach loungers and towels invite guests to unwind by the lapping waves.
Spa sanctuary
The full-service spa offers daily aromatherapy, massages, and body wraps. Steam room sessions restore while the garden provides a tranquil retreat.
Art deco by the beach
Discover art deco architecture at this luxury beachfront hotel. Wander through the garden while soaking in gorgeous seaside views.

Room options

Available filters for rooms
Showing 54 of 54 rooms

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Junior Suite (U)

9.2 out of 10
Wonderful
(183 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(107 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(213 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(53 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

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About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk
  • ‪Don Julio Restaurant - ‬2 min walk
  • ‪Capuchino Bar - ‬4 min drive

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

At Hotel Riu Palace Kukulkan - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a fitness center, a snack bar/deli, and a garden. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

At a glance

DONE

Hotel size

    • 428 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Outdoor entertainment area
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 4 outdoor pools.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, this hotel doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and nearby?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor pools, 4 bars, and a spa, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Kukulkan - Adults Only - All Inclusive like?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 7-minute walk from La Isla Shopping Mall and 5 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, well-maintained, and perfect for relaxation. (268 reviews)
  • The pool area was great, with options for different vibes and well-maintained facilities. (197 reviews)
  • The property offers a wide variety of excellent dining options with delicious food and great service. (112 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Bar
View

Reviews

Verified

8/10 Very good

Good place to stay.
Sukhbir, 4-night trip
Verified

10/10 Exceptional

Clean rooms, excellent food and friendly staff
Benedict, 3-night trip
Verified

10/10 Exceptional

Resort was clean and well maintained. Staff was nice. Exceeded my expectations.
Natasha, 3-night trip
Verified

10/10 Exceptional

Great resort!
LOGAN, 5-night trip
Verified

10/10 Exceptional

Place was excellent. Clean great service and location beach and pools amaIng
Jack, 5-night trip
Verified

10/10 Exceptional

The service, food and staff were AMAZING!
Misti Kay, 5-night trip
Verified

10/10 Exceptional

Beautiful resort, great staff, i will be coming back!
Gregory Preston, 7-night trip
Verified

10/10 Exceptional

Extremely clean, staff was very present and helpful, food was outstanding.
Wade Anthony, 4-night trip
Verified

10/10 Exceptional

I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
Tamara, 5-night trip
Verified

8/10 Very good

The staff was great and the rooms were cleaned
Lawonna, 7-night trip
Verified

10/10 Exceptional

The staff were friendly. The room was super clean, nice restaurants and the view was amazing.
Ashley, 6-night trip
Verified

10/10 Exceptional

EVERYTHING about our stay there was AMAZING!!!!
Hazel, 5-night trip
Verified

8/10 Very good

Wonderful property! It was extremely clean and the staff was great!
Natalie V., 3-night trip
Verified

10/10 Exceptional

Clean room,amazing staff,great stay!
Mariana, 3-night trip
Verified

10/10 Exceptional

Room was amazing, all staff brilliant
Beatriz Delgado, 7-night trip
Verified

10/10 Exceptional

Very very clean, super kind staff, delicious food. We had a fantastic time!
Hannah, 4-night trip
Verified

10/10 Exceptional

Room was spotless and the staff was courteous and fast to bring anything
Benjamin, 5-night trip
Verified

8/10 Very good

Everything very clean. Room view of ocean was great. Elite pool was nice and quiet. Staff very friendly. Restaurants were overall very good. We ate at the Asian, Krystal and Don Julios, as well as Elite.. Mostly disappointed in the Elite Restaurant. Food didn't have a lot of flavor. Also we didn't like that the people from the spa were often out asking if we wanted massage.
Erin, 7-night trip
Verified

10/10 Exceptional

The hotel and service is great. I wouldn't mind going back there again.
Phuntsok, 4-night trip
Verified

8/10 Very good

Cleanliness, staff were excellent food and drinks were good
Alyse, 5-night trip
Verified

10/10 Exceptional

Food was good, view was amazing, room stay cleaned Staff was very friendly and helpful
Tina, 3-night trip
Verified

10/10 Exceptional

Convenience location, friendly staffs, facilities are clean, timely check in and out.
Nokeo, 4-night trip
Verified

10/10 Exceptional

Cleaning staff for room and restaurants were nice with excellent wait staff by the pool.
Alain, 7-night trip
Verified

10/10 Exceptional

Great hotel, beautiful installations, the personal amazing! Everyone super nice
Luzmila, 6-night trip
Verified

10/10 Exceptional

The staff is absolutely amazing! Everything about this resort is perfect! The beach is unbelievable, food delicious, very clean. I cried when I had to leave! Will be back for sure!
Patricia, 7-night trip