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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with full-service spa, connected to the convention center, near Van Andel Arena

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Reviews

9.0 out of 10
Wonderful
In the heart of Downtown Grand Rapids, JW Marriott Hotel Grand Rapids offers an upscale retreat with a coffee shop, garden views, and soothing spa treatments. Unwind by the lobby fireplace or take a refreshing dip in the indoor pool.
$289 nightly
The total price is $341
May 17 - May 18
Total with taxes and fees

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Connecting rooms available

Why we love this property

Work and play paradise
This central hotel connects to a convention center with meeting spaces. Guests can unwind at the full-service spa after business activities.
Dining for every taste
Culinary options flourish with a restaurant, cafe, and bar. Savor full breakfast and enjoy vegan and vegetarian choices throughout this hotel.
Spa retreat sanctuary
This hotel features a full-service spa offering massages, facials, and body treatments. The garden sanctuary includes couples treatment rooms.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Grand Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(16 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, 1,017 reviews
$211 nightly
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May 26 - May 27
Total with taxes and fees
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About the neighborhood

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.3 km
  • DeVos Place Convention Center - 5 min walk - 0.4 km
  • Broadway Grand Rapids - 5 min walk - 0.5 km
  • Van Andel Arena - 5 min walk - 0.5 km
  • Gerald R. Ford Museum - 5 min walk - 0.5 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 16 min walk

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪Pind Indian Cuisine - ‬5 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬4 min walk
  • ‪Grand Rapids Public Museum Café - ‬5 min walk

About this property

JW Marriott Hotel Grand Rapids

  • When you stay at JW Marriott Hotel Grand Rapids, you'll be just a 5-minute drive from Van Andel Arena and John Ball Zoo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An indoor pool, a bar/lounge, and a steam room are other features. The room service and helpful staff get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 333 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 41.00 per day; includes in/out privileges)
    • Secured covered onsite valet parking (USD 45.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1389 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 29 per person

Parking

  • Covered self parking costs USD 41.00 per day with in/out privileges
  • Covered valet parking costs USD 45.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Rapids Marriott Hotel

JW Grand Rapids

JW Marriott Grand Rapids

JW Marriott Hotel Grand Rapids

Marriott Hotel Grand Rapids

Grand Rapids Marriott

Marriott Grand Rapids

Jw Marriott Rapids Rapids

JW Marriott Hotel Grand Rapids Hotel

JW Marriott Hotel Grand Rapids Grand Rapids

JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?

Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Grand Rapids?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at JW Marriott Hotel Grand Rapids?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Grand Rapids?

Yes. Self parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Grand Rapids and nearby?

Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Grand Rapids?

Yes, there's an onsite restaurant.

Does JW Marriott Hotel Grand Rapids have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around JW Marriott Hotel Grand Rapids like?

JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 6-minute walk from Van Andel Arena and 4 minutes' walk from DeVos Performance Hall.

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Reviews

JW Marriott Hotel Grand Rapids Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Convenient valet parking was a time-saving feature for guests. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Location
Restaurant
Bed
Breakfast
River
Parking
Bathroom

Reviews

Verified

10/10 Exceptional

Friendly Staff. Great room.
Corey, 1-night trip
Verified

10/10 Exceptional

The shower was hot and had tons of water pressure and the soaking tub was AMAZING!
Alyssa, 2-night trip
Verified

8/10 Very good

A little pricey but beautiful hotel worth the penny for a comfort..
Jeron, 1-night trip
Verified

10/10 Exceptional

Fantastic staff
Bree, 1-night trip
Verified

10/10 Exceptional

Accommodations were very lovely! A+ on cleanliness,staff and bathroom amenities!
Sharon, 2-night trip
Verified

10/10 Exceptional

Nice cozy rooms! Beautiful hotel!
Dakota, 1-night trip
Verified

10/10 Exceptional

Great location. Beautiful room. Would stay here again.
Morgan, 1-night trip
Verified

10/10 Exceptional

The whole experience was absolutely wonderful. Thank you for the professionalism with staff as well.
Kiela, 1-night trip
Verified

10/10 Exceptional

My wife & i had a great time with our stay. The food and drinks we had was really good.
Luis, 1-night trip
Verified

10/10 Exceptional

Great location, friendly staff, clean comfortable room.
Susan, 1-night trip
Verified

10/10 Exceptional

Clean rooms. Nice pool and steamer and sauna. Quiet.
Craig, 2-night trip
Verified

10/10 Exceptional

The staff was friendly. Everyone from the desk to services room service and valet parking. Everyone was very friendly and helpful
marie, 2-night trip
Verified

10/10 Exceptional

Lovely stay with a clean room, very friendly staff and located in a great area!
Erika, 2-night trip
Verified

10/10 Exceptional

Clean and spotless
Cameron, 2-night trip
Verified

8/10 Very good

It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.
Raquel, 1-night trip
Verified

10/10 Exceptional

This was hands-down the best experience I have had at any hotel, ever. Every single staff member was friendly without being overbearing, my room was fantastic, the club lounge was well stocked and clean, the spa was INCREDIBLE and it truly was the perfect getaway. I want to mention Molly at the front desk. She was FANTASTIC. I don't know what kind of training JW puts their people through, but it was worth every penny. I walked away feeling like I had made a new friend. There was a line of people behind me, but she took her time explaining all amenities and made sure I was 100% happy before she moved on to the next guest. She deserves MASSIVE accolades as I'm sure her job is very difficult. I also had a 60 minute massage at Seraphina and it was FABULOUS. Dionte was my massage therapist and made sure I was completely comfortable throughout. We had a great chat while he worked and instinctively knew when I was getting sleepy. He worked out knots I have had for YEARS. I'm so grateful for his time and expertise. There's no question on if I'll be booking again. It was the perfect place to rest and relax, and I can't wait until I can return!
Amanda, 1-night trip
Verified

10/10 Exceptional

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
Chris, 1-night trip
Verified

10/10 Exceptional

Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon, 1-night trip
Verified

10/10 Exceptional

We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Alyssa, 1-night trip
Verified

10/10 Exceptional

The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Randy, 2-night trip
Verified

10/10 Exceptional

Great staff and location for Grand Rapids downtown river view!
Eric, 1-night trip
Verified

10/10 Exceptional

Amazing views
Charles, 1-night trip
Verified

10/10 Exceptional

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
kim, 1-night trip
Verified

10/10 Exceptional

Great Howell & staff!

Great hotel and location in downtown Grand Rapids. Service was also great. Enjoyed the awesome breakfast included.
Thomas, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel close to everything!

One of our favorite places to stay in GR!! Nice, comfortable room. Love sitting by the river. Close to everything and a great brunch on Sunday!!!
Susan, 1-night trip