Nestled in a picturesque setting, Potters Heron Hotel offers the perfect blend of comfort and charm. Savor British cuisine at the on-site restaurant, unwind with a drink at the bar, or stroll through the garden. With free in-room WiFi and coworking spaces available to all guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
24/7 front desk
Bar
Pet friendly
Non-smoking
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Business center
6 meeting rooms
Meeting rooms
Terrace
24-hour front desk
Garden
Conference space
Picnic area
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Comfort Double Room, 1 King Bed
Comfort Double Room, 1 King Bed
Highlights
Soundproofed
Heating
Plasma TV
Separate bedroom
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View
Premium Double or Twin Room, 1 Bedroom, Garden View
Highlights
Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Standard Double Room, 1 Bedroom
Standard Double Room, 1 Bedroom
Highlights
Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Standard Double Room, 1 King Bed
University of Southampton - 13 min drive - 12.2 km
Marwell Zoo - 14 min drive - 14.7 km
Southampton Cruise Terminal - 18 min drive - 18.4 km
Getting around
Southampton (SOU) - 19 min drive
Bournemouth (BOH-Bournemouth Intl.) - 35 min drive
Gatwick Airport (LGW) - 87 min drive
Eastleigh Chandlers Ford Station - 6 min drive
Winchester Shawford Station - 7 min drive
Romsey Station - 8 min drive
Restaurants
King Rufus - Pub & Grill - 6 min drive
Josie’s - 6 min drive
Costa Coffee - 6 min drive
Domino's Pizza - 6 min drive
Monks Brook - 5 min drive
About this property
Potters Heron Hotel
When you stay at Potters Heron Hotel, you'll be within a 15-minute drive of New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.
Languages
Dutch, English, French, German, Polish, Romanian
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
Onsite venue - This restaurant specializes in British cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 10.00 for children
Renovations and closures
This property is closed from June 15 2025 to May 31 2026 (dates subject to change).
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey
Frequently asked questions
Is Potters Heron Hotel currently open?
This property is closed from June 15 2025 to May 31 2026 (dates subject to change).
Does Potters Heron Hotel offer free cancellation for a full refund?
Yes, Potters Heron Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Potters Heron Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Potters Heron Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Potters Heron Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Potters Heron Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are both nearby.
What is there to do at Potters Heron Hotel and nearby?
Potters Heron Hotel has a picnic area and a garden.
Are there restaurants at or near Potters Heron Hotel?
Yes, there's an onsite restaurant that offers British cuisine.
Potters Heron Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Bathroom
Restaurant
Lobby
Location
Bed
Bar
What guests liked
Breakfast was consistently praised as good, with many guests enjoying the buffet style options and made-to-order meals. (31 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 11, 2025
Recent 2 night stay
Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Mark
Mark, 2-night trip
10/10 Exceptional
Dec 27, 2024
Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.
Tim
Tim, 1-night trip
10/10 Exceptional
Feb 26, 2025
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Derek
Derek, 2-night trip
6/10 Good
Apr 1, 2025
Wouldnt return
Front of property fantastic! Rooms very dated, musty
Simon
Simon, 1-night trip
6/10 Good
May 24, 2025
Communication
When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Jeremy
Jeremy, 3-night trip
10/10 Exceptional
May 26, 2024
Really enjoyed our stay in lovely surroundings.
Domenico
Domenico, 2-night trip
8/10 Very good
Apr 27, 2025
An OK hotel
We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good.
Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet!
She did a great job though and deserves a medal!! Not sure if it was value for money?
Deborah
Deborah, 2-night trip
6/10 Good
Mar 12, 2025
Pleasant but tired hotel.
The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Verified traveler
1-night trip
4/10 Fair
Jun 4, 2025
Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together.
The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty.
Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.
Alexander
Alexander, 1-night trip
10/10 Exceptional
Feb 2, 2025
Quiet.
Eduard
Eduard, 1-night trip
10/10 Exceptional
Jan 27, 2025
There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.
Paul
Paul, 1-night trip
10/10 Exceptional
Jun 21, 2024
Lovely hotel, quiet clean and the staff very friendly and polite.
Domenico
Domenico, 1-night trip
10/10 Exceptional
Jan 28, 2024
Lovely stay !
Amy
Amy, 1-night trip
10/10 Exceptional
Nov 1, 2024
Regular visitor never had a bad stay
Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.
RICHARD
RICHARD, 2-night trip
8/10 Very good
May 18, 2024
Nice accommodations
We enjoyed a one night stay at Potters. Welcoming staff and food was very good.
Carla
Carla, 1-night trip
10/10 Exceptional
Jul 29, 2024
Room clean Everything worked
Would stay again
John
John, 1-night trip
8/10 Very good
Sep 21, 2024
Comfortable stay
Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.
Monique
Monique, 1-night trip
10/10 Exceptional
Dec 14, 2023
Only stayed one night but have stayed before still great service
Ellis
Ellis, 1-night trip
10/10 Exceptional
Mar 25, 2024
Lovely stay with my little boy. The property was clean and the staff lovely.
George
George, 1-night trip
6/10 Good
Sep 21, 2024
It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project
Antony
Antony, 1-night trip
10/10 Exceptional
May 7, 2024
Pleasant stay
I had a one night stay on business. Nice hotel, friendly staff, good bar, nice menu. All good and I will stay again.
Anthony
Anthony, 1-night trip
8/10 Very good
Apr 3, 2024
Would stay again
Very good for price paid.
Lesley
Lesley, 1-night trip
6/10 Good
Feb 14, 2024
Lovely area with a nice view.
Zara
Zara, 1-night trip
10/10 Exceptional
Dec 6, 2023
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Mike
Mike, 2-night trip
8/10 Very good
Nov 27, 2024
Overall it was very good, a few small issues, the curtains are hanging of many hooks & are too hard to pull on , the TV remote needed a good clean, mold under the bath handle .