AZ Hotels wanted me to yield up my credit card details through a 3rd party website (which hotels.com prudently warns against), and this as a supposed security against any damage incurred during my stay. Yet the offer of a cash deposit as another method of securing any loss on AZ’s part was also present. Next, AZ sent me a message of registration which only allowed for surrendering my card details through the 3rd party website. So, instead, I followed the link to contact AZ. I explained the situation to the AI responder, which, quite surprisingly, apologised for the cash deposit option and was going to see about removing it. The logic of my predicament appeared to escape it. A human responder finally took over and gave me no recourse whatsoever and bumped me off the system; I got no refund or access granted due to their error of advertising.