Our stay was great. Staff was friendly and accommodating. My only negative was we book a suite and paid for it, when we checked in and got to the room it was a regular 2 queen beds. We had 2 adults and children ages 10, 13, and 17. I booked the suite because it had a pullout bed. They said the manager would contact be about a refund, but no one has reached out. I will say that the staff was great and gave us a roll away. But they were booked for the night and said we could get into a suite the next day, but then we would have to pack all our stuff, wait for a room to be cleaned, then move. It wasn't something I wanted, so I said just keep us in the same room and just refund the price difference of the rooms.