The Windsor Hotel by Hoco Hotels Collection puts you just a 5-minute drive from Festival Theatre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.
Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
London, ON (YXU-London Intl.) - 50 min drive
John C. Munro Hamilton Intl. Airport (YHM) - 87 min drive
Toronto Pearson Intl. Airport (YYZ) - 90 min drive
Billy Bishop Toronto City Airport (YTZ) - 112 min drive
Stratford Station - 13 min walk
St. Marys Station - 19 min drive
Restaurants
Gilly's Pubhouse - 2 min walk
Bentley's - 4 min walk
Balzac's Coffee - 3 min walk
Coffee Culture - 2 min walk
Cafe Bouffon - 3 min walk
About this property
The Windsor Hotel by Hoco Hotels Collection
The Windsor Hotel by Hoco Hotels Collection puts you just a 5-minute drive from Festival Theatre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
34 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Reception is closed Sundays in the winter.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (CAD 20 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Boat tours nearby
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
1 building/tower
Built in 1881
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
40-inch TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Here's the breakdown, no surprises
Refundable deposits
Deposit: CAD 200 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CAD 20 for adults and CAD 20 for children
Late check-out can be arranged for an extra charge of CAD 50
Parking
Uncovered self parking costs CAD 20 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
Long-term renters welcome.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford
Frequently asked questions
Does The Windsor Hotel by Hoco Hotels Collection offer free cancellation for a full refund?
Yes, The Windsor Hotel by Hoco Hotels Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Hotel by Hoco Hotels Collection?
Yes. Self parking costs CAD 20 per night.
What are the check-in and check-out times at The Windsor Hotel by Hoco Hotels Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50.
What is there to do at The Windsor Hotel by Hoco Hotels Collection and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course.
Are there restaurants at or near The Windsor Hotel by Hoco Hotels Collection?
Yes, there's an onsite restaurant.
What's the area around The Windsor Hotel by Hoco Hotels Collection like?
The Windsor Hotel by Hoco Hotels Collection is a short 17-minute walk from Festival Theatre and 2 minutes' walk from Stratford City Hall. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Windsor Hotel by Hoco Hotels Collection Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Bathroom
Parking
Shower
Restaurant
Building
Theater
What guests liked
The property is located near many dining options and is within walking distance to restaurants. (3 reviews)
Breakfast was a pleasant surprise, with a take-out option and high-quality food available. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 20, 2025
Great Service
Service was great. Very clean, comfortable, central.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
May 20, 2025
Location is perfect, lovely vintage hotel.
warren
warren, 1-night trip
8/10 Very good
Sep 10, 2025
Needs a lift
Seems to be planning a renovation.
Room is nice but bathroom in severe need of updating. Also, room entry system is ridiculous and requires patron to memorize a 4 digit code.
Manuel
Manuel, 1-night trip
10/10 Exceptional
Jul 23, 2025
So helpful!
Everyone we met in the hotel was so very friendly and helpful! The room was comfortable and exactly what we’d hoped for. A lovely stay and we hope to return sometime soon.
Clara
Clara, 1-night trip
8/10 Very good
Aug 26, 2025
Overall a good place to stay
The location was perfect. The hotel was nice, but to get to our room we had to take an elevator part way to our room and then a door and stairs to get to the room. That meant leaving our luggage dolly at the top of the stairs and carrying our luggage down the stairs and into our room. Also, our door was nearly impossible to open and close during the whole stay. We will stay there again but hopefully ask for a better room.
Katherine
Katherine, 2-night trip
10/10 Exceptional
Aug 1, 2025
Excellent
Comfortable bed. Clean room with lots of outlets, coffee maker. Quiet. Easy ch CK in. Attentive staff.
jennifer
jennifer, 1-night trip
2/10 Poor
Sep 2, 2025
ABSOLUTELY AWFUL
Absolutely TERRIBLE - filthy rooms, toilet backed up with feces bubbling up into tub and sink, maids never cleaned from prior guests, staff was useless, no phone in the room, no clock in the room.
AMANDA
AMANDA, 3-night trip
10/10 Exceptional
Jun 10, 2025
Local to many amenities
Hainsley
Hainsley, 1-night trip
8/10 Very good
May 31, 2025
Unique place!
Christine
Christine, 1-night trip
10/10 Exceptional
May 25, 2025
Great location, spacious rooms. Good for traveling with young babies.
krishna
krishna, 1-night trip
8/10 Very good
Jul 26, 2025
Getting its sparkle back!
Excellent location—theatres, restaurants and shops walkable distance. Staff are very friendly and thorough. Building has been renovated without losing its historic charm. I have stayed here before while it was still under its original name. It really needed some care & attention then and I’m thankful for the revitalization of this gem. I can’t wait to return and see the next wave of renovations completed.
E M
E M, 2-night trip
8/10 Very good
Jun 12, 2025
Room was nice sitting area was large and comfortable.
Close proximity to everything we wanted to do, could park the car and walk everywhere. The desk clerks were so helpful
Karen
Karen, 2-night trip
10/10 Exceptional
Jun 3, 2025
It was like home away from home. Clean, fresh and serene just like i love it
Joseph
Joseph, 1-night trip
8/10 Very good
Jun 2, 2025
Staff very helpful throughout. Having a boxed breakfast delivered to the room is a nice perk. Room very clean but a bit small. Bed very comfy.
Heather
Heather, 1-night trip
10/10 Exceptional
Mar 23, 2025
We had a great stay! Perfect location and perfect room. Would definitely recommend to others visiting Stratford.
Renee
Renee, 1-night trip
6/10 Good
Jun 25, 2025
Friendly little town
Large room, tiny bathroom. Very clean and comfortable, air conditioner was extremely loud.
There is no restaurant or bar in hotel like website shows.
Parking is an issue
Catherine
Catherine, 2-night trip
6/10 Good
May 19, 2025
Fabulous location, walkable to many restaurants. Paid secure parking onsite. Neutral decor. Comfortable and clean rooms. Would highly recommend!
Jamuna
Jamuna, 1-night trip
10/10 Exceptional
May 9, 2025
I liked the customer service and the quietness. Easily accessed.
Barbra
Barbra, 1-night trip
8/10 Very good
Jun 10, 2025
Check in was very quick. Rooms were very clean and a nice size for three people. Parking is very limited, must be arranged in advance. The bathroom could use updating but was clean. There were not enough towels for 3 people in the room.
Janice
Janice, 1-night trip
6/10 Good
Aug 24, 2025
Parking was an issue. Room was clean and looks to be newly renovated. But it was on the smaller side for a suite. The downtown location was nice but haveing No Parking was a real inconvenience. The location lacked amenities...no pool,no restaurant...the stay was automated...all done via email so we had no interaction with staff. The emails were timely and clear but the lack of staff interaction made it feel cold and unwelcomeing. In the end is was a small clean room in an older downtown building but marketed like a boutique hotel. It lacked the polish, service and warmth of a true boutique hotel experience. A small clean room should be the minimum expectation for any place...it is all the other details that make the stay special and unfortunately this place missed the mark.
Bert
Bert, 2-night trip
6/10 Good
Jun 15, 2025
Perfect location for visiting Stratford. The bed is comfortable and the room is clean. The bathroom is extremely small. However, the hotel is charmless. The paint is chipped, no pictures on the walls. For a charming town like Stratford, I expected a more cozy, interesting environment.
Claire
Claire, 1-night trip
6/10 Good
Jun 11, 2025
The bathroom was very small, and the unit had a musty smell to it.
Richard
Richard, 1-night trip
8/10 Very good
Jun 12, 2025
Staff were friendly and helpful. Bed was comfortable and clean
I had booked and payed for 2 king suites. When we arrived , we were checked into one king suite and one king room. This was disappointing!
When I googled this property before booking, it was advertised as having a bar and a restaurant on the premises. We booked looking forward to using these amenities. Unfortunately, there was no restaurant or bar on site.
Joan
Joan, 1-night trip
10/10 Exceptional
Oct 29, 2024
Great place!
David
David, 1-night trip
4/10 Fair
Jun 14, 2025
Just a warning. The suite does not have a door on the bedroom so not sound separation (for snoring). Also the sofa bed is very hard and uncomfortable!