Thompson Madrid, by Hyatt offers an unforgettable escape near Gran Via. Bask in the sun at the rooftop terrace or take a leisurely stroll through the garden. Guests can unwind with high-speed WiFi, laundry facilities, and helpful staff that have left a lasting impression on previous guests.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
Madrid Recoletos Station - 18 min walk
Madrid (XOC-Atocha Train Station) - 24 min walk
Atocha Cercanías Station - 26 min walk
Sol Station - 3 min walk
Gran Via Station - 3 min walk
Callao Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
C & Tapas - 2 min walk
Dunkin´España - 2 min walk
Takos - 2 min walk
Starbucks - 3 min walk
Ciudad de Tui - 2 min walk
About this property
Thompson Madrid, by Hyatt
Thompson Madrid, by Hyatt features a rooftop terrace and puts you just steps from Gran Via and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness center, a snack bar/deli, and a garden. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Sol Station is 3 minutes and Gran Via Station is 3 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
174 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 1640 ft (EUR 30 per day)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Built in 2022
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
24-hour fitness center
Seasonal outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
2 bedrooms
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub or shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per night
Parking
Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 01 to October 25
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Frequently asked questions
Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?
Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thompson Madrid, by Hyatt?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Thompson Madrid, by Hyatt?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Thompson Madrid, by Hyatt?
Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.
What are the check-in and check-out times at Thompson Madrid, by Hyatt?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Thompson Madrid, by Hyatt?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) and Casino de Madrid (5-min walk) are both nearby.
What is there to do at Thompson Madrid, by Hyatt and nearby?
Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Thompson Madrid, by Hyatt?
Yes, there's an onsite restaurant.
What's the area around Thompson Madrid, by Hyatt like?
Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.
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Thompson Madrid, by Hyatt Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Breakfast
Service staff
Room
Building
Taxi
Lobby
Restaurant
View
Store
What guests liked
Breakfast was a highlight with individually prepared meals, wonderful house-baked pastries, and delicious food options. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 23, 2025
Great service location and rooms
Kfir
Kfir, 2-night trip
10/10 Exceptional
Jul 16, 2025
Amazing hotel and staff. Best pillows 🙌 love them at is central to everything, love the rooftop terrace. Wish the pool was a bit warmer as it was very cold specially for summer. But other than that loved my stay.
Angel
Angel, 2-night trip
10/10 Exceptional
Apr 10, 2025
Excellent location
Sammy
Sammy, 2-night trip
10/10 Exceptional
Mar 2, 2025
Great hotel
yousef
yousef, 3-night trip
10/10 Exceptional
Apr 8, 2025
Good location stuff is helpful modern hotel clean rooms
Talal Mohammed
Talal Mohammed, 2-night trip
10/10 Exceptional
Jun 5, 2025
Amazing!
Angela
Angela, 6-night trip
10/10 Exceptional
Apr 2, 2025
Nice central location. Very helpful staff.
Govind
Govind, 3-night trip
8/10 Very good
Apr 15, 2025
Location was great and room very clean. Lobby bar and seating area limited/small.
Robert
Robert, 3-night trip
10/10 Exceptional
Mar 28, 2025
The staffs were very friendly. The room was nice.
Zhou
Zhou, 4-night trip
10/10 Exceptional
Apr 26, 2025
Over all great and nice room !
DAVID
DAVID, 5-night trip
10/10 Exceptional
Mar 13, 2025
The front desk staff were so helpful and welcoming
Marjorie
Marjorie, 3-night trip
10/10 Exceptional
Mar 19, 2025
Stay Here!
This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Victoria
Victoria, 2-night trip
10/10 Exceptional
Oct 23, 2024
We LOVED this hotel!!
Kelsey
Kelsey, 3-night trip
10/10 Exceptional
Mar 3, 2025
gorgeous first floor, amazingly nice staff. The art work is unique and the center courtyard if so cool- view from rooms and elevator.
Loved the bathroom facilities as well.
natalie
natalie, 1-night trip
10/10 Exceptional
Jan 1, 2025
A great and super hotel at the center of Madrid. I would stay again.
Abdullatif
Abdullatif, 4-night trip
10/10 Exceptional
Nov 26, 2024
Good hotel and Services !
nader
nader, 2-night trip
10/10 Exceptional
Apr 1, 2025
Great
JOSE
JOSE, 2-night trip
10/10 Exceptional
Nov 30, 2024
The hotel was perfectly positioned for activities in the surrounding areas.
Luis
Luis, 6-night trip
10/10 Exceptional
Apr 15, 2025
The staff was terrific! Very helpful and friendly. The restaurant was convenient for breakfast and the food was good. The hotel is centrally located with an almost complete new plaza in front and a taxi stand is just on the opposite side from the hotel. This made our museum trips much easier. The room wasn’t large, but it had a great shower.
Kimberley
Kimberley, 5-night trip
10/10 Exceptional
Jul 10, 2024
Great hotel, staff was very attentive, great location!
Karla
Karla, 3-night trip
10/10 Exceptional
Feb 27, 2025
Excellent
rafael
rafael, 6-night trip
10/10 Exceptional
May 19, 2024
Loved it would stay there again for sure
ELOY JOSE
ELOY JOSE, 9-night trip
10/10 Exceptional
Feb 27, 2025
Property is very modern and in a perfect location. There was a little bit of construction near by so it made it hard to get dropped off at the property but that’s out of their control and not their fault. We really enjoyed our stay and the staff was extremely friendly and personal
Gustavo
Gustavo, 3-night trip
10/10 Exceptional
Sep 11, 2024
Best hotel in Madrid!
Carlos
Carlos, 3-night trip
10/10 Exceptional
Dec 11, 2024
Friendly, helpful, and located right in the middle of the action.