In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 3 min walk - 0.3 km
Buckingham Palace - 9 min walk - 0.8 km
Hyde Park - 17 min walk - 1.5 km
Big Ben - 17 min walk - 1.5 km
Piccadilly Circus - 4 min drive - 2.0 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
At a glance
DONE
Hotel size
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Amenities
What guests liked
Breakfast was excellent with a wide variety of options, including healthy choices, and was worth paying for. (76 reviews)
The property offers a good selection of restaurants and dining options nearby, with many within walking distance. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 24, 2025
Modern hotel in great location
Modern hotel in a great location. Check in and out was smooth and online app giving late checkout option was ideal! Room was well designed.
Deborah
Deborah, 2-night trip
10/10 Exceptional
Jun 11, 2025
This hotel was perfectly located and hi-tech to the max.
If you are looking for a place close to transportation and all that is happening. Look no further.
LINDSAY
LINDSAY, 4-night trip
10/10 Exceptional
Apr 19, 2025
Good hotel
Nice hotel. Clean and comfortable.
Umejei
Umejei, 1-night trip
10/10 Exceptional
Feb 26, 2025
Great place lovely staff
Jose
Jose, 1-night trip
10/10 Exceptional
Feb 23, 2025
Stayed twice while in London, a good value close to the train station.
Amanda
Amanda, 2-night trip
10/10 Exceptional
Jan 29, 2025
Great stay
Staff very friendly, room clean and comfortable, great location for access around London.
Sharon
Sharon, 2-night trip
10/10 Exceptional
Feb 11, 2025
Amazing and friendly staff. Cool hotel and close to so many wonderful restaurant and shopping options.
Brent
Brent, 5-night trip
10/10 Exceptional
Feb 14, 2025
One of the best hotels I’ve stayed in
Amanda
Amanda, 2-night trip
10/10 Exceptional
Feb 16, 2025
Fun, clean, well arranged, friendly, convenient location
Jeremy
Jeremy, 5-night trip
6/10 Good
May 21, 2025
Too many homeless people next to the hotel felt very unsecured. Also priced a lot for a small room
polyna
polyna, 3-night trip
10/10 Exceptional
May 31, 2025
The walkability is what made this place standout. We flew in from Gatwick, took the Express to Victoria Station, and then walked a couple of minutes to our hotel. We were able to walk to Big Ben, Westminster Abbey, the London Eye, and Buckingham Palace. And we were also able to walk to a bunch of affordable and not so affordable restaurants. Then to come back to a confortable room? The best stay! Highly recommend, especially as a tourist.
Renee
Renee, 3-night trip
10/10 Exceptional
Mar 8, 2025
Loved the location price and technology.
Laurie
Laurie, 2-night trip
10/10 Exceptional
Apr 14, 2025
Highly recommend
Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Mar 9, 2025
Really easy check in. Room was awesome, staff was awesome! Would recommend to anyone
Aaron
Aaron, 1-night trip
10/10 Exceptional
Mar 11, 2025
The staff was stellar! And my room was clean, comfortable, and quiet!
Christopher
Christopher, 2-night trip
10/10 Exceptional
Apr 12, 2025
Loved It!
Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.
Joanne Edmondson
Joanne Edmondson, 1-night trip
10/10 Exceptional
Jan 24, 2025
Great Place
Loved the overall feel of the place. The staff was super friendly, and helpful
Kelly
Kelly, 2-night trip
10/10 Exceptional
Apr 8, 2025
Nice place - modern
Good standard. Nice place. We had a room with a view. Very close to Victoria Station.
Helene
Helene, 3-night trip
8/10 Very good
Apr 30, 2025
Nice hotel, but very small and lots of homeless
Nice hotel, very small but cozy. My only problem is the amount of homeless nearby. Most won’t bother you, but occasionally a mentally ill person might scare you.
Troy
Troy, 3-night trip
10/10 Exceptional
Jan 16, 2025
Very clean and modern with welcoming staff
Darren
Darren, 1-night trip
10/10 Exceptional
Feb 3, 2025
Loved the place. Even through the rooms were small, the amenities were top of the line and super amazing stuff!!!!
Victoria
Victoria, 6-night trip
10/10 Exceptional
Feb 4, 2025
Nice hotel, nearby Victoria Station, steps to the Big Bang and the Buckingham Palace
Chun yin
Chun yin, 3-night trip
10/10 Exceptional
Feb 24, 2025
The location is close to the metro and convenient. The room was tidy and clean. Staffs were helpful and it was a pleasant stay
Fina
Fina, 3-night trip
10/10 Exceptional
Jun 3, 2025
Nice stay
Nice concept. But I think you are trying a bit too hard. Like, just give me a normal TV remote and some light switches. Not everything needs to be done from an in in-room ipad.
Nathan
Nathan, 1-night trip
10/10 Exceptional
Mar 5, 2025
Location, location, location
Great hotel in great location. You are a hop, skip and a jump from most mass transit. There's even a Harry Potter tour bus that picks up outside!