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Aparthotel

Portal House Apartments

3.0 star property
City-center aparthotel, steps from Royal Road

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Photo gallery for Portal House Apartments

Garden
Reception
Deluxe Apartment | Private kitchen | Mini-fridge, microwave, coffee/tea maker, electric kettle
Senior Apartment | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Near the Royal Road, Portal House Apartments offers a serene retreat. Enjoy a sports massage, unwind in the garden or take advantage of laundry facilities and free breakfast buffet. With helpful staff and conference space, this aparthotel is perfect for both relaxation and business.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Parking available

Main amenities (12)

  • 20 smoke-free apartments
  • Housekeeping (on request)
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Conference space
  • Meeting room
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
$130 nightly
The total price is $140
Jun 15 - Jun 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
  • City view
  • 226 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV

Senior Apartment

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Apartment

1 bedroom, premium bedding, minibar, in-room safe

Junior Apartment

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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The price is $73
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$73 total
Total includes taxes and fees
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About the neighborhood

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • John Paul II - Balice Airport (KRK) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

You'll be in a fantastic location at Portal House Apartments, just a 5-minute walk from Royal Road and Main Market Square. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Apartments offer up nice touches like premium bedding, rainfall showerheads, and pillow menus. Fellow travelers love the helpful staff.

Languages

English, Polish

At a glance

DONE

Property size

    • 20 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING

Parking

    • Offsite parking nearby (PLN 100 per day; reservations required)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Hot stone massages
  • Sports massage
  • Deep-tissue massages

Internet

  • Free WiFi, with speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Offsite parking within 820 ft (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Highchair
  • Travel crib

Kitchenette

  • Refrigerator (mini)
  • Microwave
  • Coffee/tea maker
  • Cleaning supplies
  • Electric kettle

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Minibar

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shared bathroom
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Soap
  • Toilet paper
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Garden
  • Outdoor furniture

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (377 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • In-room massages
  • Free bottled water

Location highlights

  • Near a train station
  • In the city center
  • In the historical district
  • Near outlet shopping

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way, maximum occupancy 3)

Parking

  • Parking is available nearby and costs PLN 100 per day (820 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Does Portal House Apartments offer free cancellation for a full refund?

Yes, Portal House Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Portal House Apartments?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Portal House Apartments?

Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.

What are the check-in and check-out times at Portal House Apartments?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Portal House Apartments and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like spa services and a garden.

Does Portal House Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a microwave and a coffee maker.

What's the area around Portal House Apartments like?

Portal House Apartments is in Kraków Old Town, a short 1-minute walk from Royal Road and 3 minutes' walk from Main Market Square.

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Portal House Apartments Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Breakfast
Location
Room
Bed
Service staff
Apartment
Bathroom
Family friendly
Walking
Old town

What guests liked

  • Breakfast was consistently described as good, lovely, and yummy with a variety of food options. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments!
2-night trip

10/10

Comfortable stay in a central location.
4-night trip

10/10

Excellent location, nice hotel and staff.
1-night trip

8/10

I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
1-night trip

10/10

Lovely aparthotel. Very clean, breakfast was nice, we stayed in the deluxe apartment, a family of 4, very modern and spacious. Excellent location, close to all the main sites.
3-night trip

10/10

Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
3-night trip

10/10

Brilliant service, location and space
2-night trip

10/10

The apartment had been renovated to a very high standard, we were very happy with our stay, and with the kind staff.
3-night trip

10/10

Very good location. Short walk from train and bus station. Very helpful front desk staff.
4-night trip

10/10

Wow. Just wow.. 2nd time at this apartment! Absolutely beautiful.. we stayed at room 9 2 bedroom, dining room, living room, spacious, immaculate there is also a lift… the breakfast has a variety for everyone and nothing is to much trouble, very tasty. The staff are so helpful & friendly, sorted out transfers home for us. The old town is just around the corner from the apartments…also central to some quirky bars and restaurants.. Had a brilliant time and would definitely recommend and return..
3-night trip

10/10

Situated in a perfect location for sightseeing. Only a 3/4 minute walk to the main square. Apartments were extremely clean & spacious. Breakfast was lovely too. Would highly recommend staying here
3-night trip

10/10

We enjoyed this property. Easily accessible by foot and public transport. Close to many attractions. Staff were friendly and helpful. Breakfast was good quality. Highly recommend this hotel.
3-night trip

10/10

Fantastic hotel near to the Station, main square, jewish quarter etc etc
3-night trip

10/10

This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
2-night trip

10/10

Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
3-night trip

10/10

We had a wonderful stay at the Portal apartements, much thanks to Rosa and her very good piece of advice on Kraków.
4-night trip

8/10

Great location to area
5-night trip

10/10

Beautiful apartment with all amenities. Great breakfast. Great service from staff. Stayed for 6 nights. Will be back. In misdle old toqn.
5-night trip

10/10

Apartment was beautiful
4-night trip

10/10

Great place to stay so central and easy to walk everywhere :) very delicious breakfast and lovely people - thank you and till the next time ☺️
1-night trip

10/10

Everything was great at our stay. Breakfast, room, people, best recommendations!
4-night trip

10/10

The hotel is in an excellent location to the main old town square. The staff are very friendly and made our stay a very good one. The hotel rooms are of a very clean high standard. I would definitely stay here again if I return to Krakow in the future. Kind regards Stephen.
5-night trip

10/10

Great location, atmosphere and breakfast! The staff are fantastic and super helpful. Will be back
3-night trip

10/10

Lovely, comfortable and spacious apartment in the old town. The reception staff were excellent, and helpful throughout our stay. Thoroughly recommend this accommodation.
3-night trip

10/10

Lovely place to stay. Great location and easy to walk to a lot of spots. Staff were all friendly. Nice breakfast and variety of food. Great A/C!
2-night trip