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The Park Hotel, Sure Hotel Collection by Best Western

3.0 star property
Lakefront hotel with 2 restaurants, near Diss Mere Wildlife Garden

Choose dates to view prices

Located near the city center, The Park Hotel, Sure Hotel Collection by Best Western offers a warm welcome with a daily manager's reception and in-room WiFi. Unwind at the cozy bar or savor flavors at the restaurant while enjoying free self parking and luggage storage. Past guests have praised helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Bus station shuttle
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Picnic area

For families (6)

  • Cribs/infant beds (surcharge)
  • Garden
  • Daily housekeeping
  • Digital TV service
  • Premium bedding
  • Free self parking
$90 nightly
The total price is $108
Jan 3 - Jan 4, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

Classic Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Property amenity

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Property amenity

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | Property amenity

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking, Garden View

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Property amenity

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Garden View

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Denmark St, Diss, England, IP22 4LE

What's nearby

  • The Corn Hall - 3 min walk - 0.3 km
  • Diss Museum - 4 min walk - 0.4 km
  • Diss Mere Wildlife Garden - 5 min walk - 0.4 km
  • No 8 Marketplace - 6 min walk - 0.5 km
  • Victoria Centre Retail Park - 14 min walk - 1.2 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 57 min drive
  • Stansted Airport (STN) - 83 min drive
  • Harling Road Station - 17 min drive
  • Diss Station - 21 min walk
  • Wymondham Station - 21 min drive
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Ampersand Brew Tap - ‬3 min drive
  • ‪The White Hart Inn - ‬3 min drive
  • ‪The Oaksmere - ‬7 min drive
  • ‪Scole Inn - ‬5 min drive
  • ‪The Thatchers Needle - ‬3 min walk

About this property

The Park Hotel, Sure Hotel Collection by Best Western

Located near a train station, The Park Hotel, Sure Hotel Collection by Best Western is a great choice for a stay in Diss. Guests can indulge in spa services, and Park Restaurant, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a garden.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–9:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Discount at nearby fitness center
  • Hiking/biking trails nearby
  • Winery tours nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Bike storage
  • Romance packages

Facilities

  • Built in 1900
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Bicycle parking
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Accessible bus station shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Travel crib
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Park Restaurant - This restaurant specializes in French cuisine and serves dinner only.
The Old Barrel Bar - Overlooking the garden, this pub specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Day (December 25) Gala Dinner per adult: GBP 85
  • Christmas Day (December 25) Gala Dinner per child: GBP 50 (up to 13 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: GBP 45
  • New Year's Eve (December 31) Gala Dinner per child: GBP 45 (from 13 to 17 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: GBP 50
  • Valentine's Day (February 14) Gala Dinner per child: GBP 30 (from 4 to 13 years old)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 7.95 for children

Children & extra beds

  • Cribs/infant beds are available for GBP 15 per night
  • Rollaway beds are available for GBP 30 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

The Park Hotel
The Park Hotel Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western Diss
The Park Hotel, Sure Hotel Collection by Best Western Hotel
The Park Hotel, Sure Hotel Collection by Best Western Hotel Diss

Frequently asked questions

Are pets allowed at The Park Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed.

Is parking offered on site at The Park Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Park Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at The Park Hotel, Sure Hotel Collection by Best Western and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like spa services, a picnic area, and a garden.

Are there restaurants at or near The Park Hotel, Sure Hotel Collection by Best Western?

Yes, there are 2 onsite restaurants, featuring French cuisine and garden views.

What's the area around The Park Hotel, Sure Hotel Collection by Best Western like?

The Park Hotel, Sure Hotel Collection by Best Western is a short 3-minute walk from The Corn Hall and 6 minutes' walk from No 8 Marketplace.

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Reviews

The Park Hotel, Sure Hotel Collection by Best Western Reviews

7.2

Good

7.8

Cleanliness

8.6

Amenities

8.6

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Restaurant

Reviews

8/10 Very good

Had a great stay!
Laurina, 6-night trip

8/10 Very good

It was a pleasant stay, room was comfortable, breakfast was good, staff were helpful and friendly
David, 1-night trip

10/10 Exceptional

Friendly staff, nice hotel. Comfy bed nice room good facilities. Happy with my stay.
Sarah, 1-night trip

8/10 Very good

Ok for overnight business stay

Close to where I was working not used this hotel before ok for my needs good bar & restaurant
Simon, 1-night trip

10/10 Exceptional

Perfect

All good friendly service excellent breakfast
David, 1-night trip

8/10 Very good

Great Location

The hotel is in a great location for Diss and it's restaurants and shops. It's seen better days and could use a lick of paint here and there but it's comfortable and good value.
Matthew, 2-night trip

10/10 Exceptional

The outside was a bit scruffy but the room was ideal.
Mary Ann, 1-night trip

8/10 Very good

Fine

Not bad. a little dated and in need of a coat of paint in places but fine for a short stay. The breakfast was good.
1-night trip

10/10 Exceptional

Functional convenient for our needs. A little tired in places and needing the autumn leaves clearing . Otherwise very good with a good breakfast.

6/10 Good

Hotel did not have proper restaurant and the meals nothing like advertised on web site the outside beer garden needs a new fence and weeding did not enjoy our stay there
Robert, 3-night trip

6/10 Good

The room we stayed in was in a poor condition and the bathroom in particular looks like it hasn’t been decorated for years. It certain didn’t feel like a 4 star experience.
Angela, 1-night trip

6/10 Good

Hotel nice , however , should wish to contact them prior to staying , tou got no chance .... They dont answer emails and the phone number advertised is no longer in service
Garry, 1-night trip

8/10 Very good

Comfortable with issues

Much better than I was expecting. The room I was in was modern, clean and comfortable. Staff very friendly. The room was also well supplied with tea, coffee, hot chocolate and biscuits. Only downsides were 1) there is a ridiculously bright green emergency exit light in the room (for which they furnish eye masks) and 2) the walls are pretty thin and I was serenaded by snoring in the next room (for which they furnish ear plugs). The latter two issues do not make for the restful night's sleep one wants in a hotel so would love to rate the establishment more highly but these detract from the experience.
Thomas, 1-night trip

4/10 Fair

i booked a room for 3 adults and in our arrival we were given a room with one double bed, thankfully we checked before going to our event we’re booked to go to.the staff were helpful but it’s not really exceptable thst i had to bring that to there attention. it also ment that i was running late to where i needed to be. thankfully they found a small room for our 3rd adult but it wasn’t near our room
Natasha, 1-night trip

6/10 Good

Lovely room, but eat and drink? Not so good.

The room was absolutely fine, up-to-date and comfortably equipped. During a heatwave, it was a real pleasure to be able to get the room to a comfortable temperature. BUT the tv wouldn't work, at all. A trendy, new "smart" set which said simply, for 3 days, "No signal". Unacceptable. Food: pleasant enough but unexceptional. The big problem in the restaurant/bar was that there simply weren't enough staff. Those we encountered we all lovely, helpful and efficient, but they were being asked to do far too much and the results were delays, long waits etc. Not so good.
Stephen, 3-night trip

6/10 Good

You will not be afraid of the dark

Arrived to be faced with check in on a computer. Since the stay was booked through hotels.com for some reason all the addresses and contacts information was for hotels.Com. When I tried to update my contact info the system through me out. Twice. Luckily one of the barmaids helped me out and gave me a room key. The room was a newly refurbished one on the ground floor. Unfortunately the room had emergency lighting that had a bright LED shining all night and was not conducive to sleep. After a sleepless night we complained to the front desk which was now manned and got moved to an older room. No emergency lights and a good nights sleep was achieved. The staff were very helpful and pleasant throughout our stay. Breakfast was very good but we did not eat in the evening.
Emergency lighting in room.
Jonathan, 2-night trip

8/10 Very good

Everything was to our liking and the front-desk lady, Angela, was very helpful and pleasant.
Ekow, 1-night trip

2/10 Poor

Louise, 2-night trip

10/10 Exceptional

Graham, 1-night trip

10/10 Exceptional

Darren, 1-night trip

4/10 Fair

Carol, 1-night trip

10/10 Exceptional

Peter, 1-night trip

2/10 Poor

Rachel, 1-night trip

8/10 Very good

cliff, 1-night trip

6/10 Good

Anthony, 2-night trip