Experience the essence of Florence at Relais Santa Croce by Baglioni Hotels, where a roaring fireplace in the lobby sets the tone for an unforgettable stay. Discover historic charm, from Palazzo Vecchio to Piazza del Duomo nearby. Connect with free WiFi and indulge in Italian cuisine at Guelfi e Ghibellini restaurant.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Connecting rooms available
Free breakfast
Parking available
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Valet parking
24-hour room service
Babysitting
Business center
Airport shuttle
24-hour front desk
Car rentals on site
Lobby fireplace
Front-desk safe
Snack bar/deli
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
$738 nightly
The total price is $831
$831 total
Jul 13 - Jul 14
Total includes taxes and fees
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
280 sq ft
Sleeps 2
1 King Bed
View all photos for Grand Deluxe Room - Kids & Teens Free
Grand Deluxe Room - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
312 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite Terrace - Kids & Teens Free
Junior Suite Terrace - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
312 sq ft
Sleeps 2
1 King Bed
View all photos for Family Junior Suite - Kids & Teens Free
Family Junior Suite - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
753 sq ft
Sleeps 5
2 King Beds
View all photos for Florentine Suite - Kids & Teens Free
Florentine Suite - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
495 sq ft
Sleeps 3
1 King Bed
View all photos for Junior Suite - Kids & Teens Free
Junior Suite - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
452 sq ft
Sleeps 3
1 King Bed
View all photos for Santa Croce Royal Suite - Kids & Teens Free
Santa Croce Royal Suite - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
2777 sq ft
Sleeps 6
2 King Beds
View all photos for De Pepi Suite - Kids & Teens Free
De Pepi Suite - Kids & Teens Free
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
980 sq ft
Sleeps 3
1 King Bed
View all photos for Da Verrazzano Suite - Kids & Teens Free
Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km
Ponte Vecchio - 11 min walk - 1.0 km
Getting around
Florence Airport, Peretola (FLR) - 33 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
Florence (FIR-Firenze Campo di Marte Rail Station) - 20 min walk
Florence Campo di Marte Station - 20 min walk
San Marco University Tram Stop - 15 min walk
Unità Tram Stop - 17 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 19 min walk
Airport shuttle (surcharge)
Restaurants
Finisterrae - 2 min walk
Pino's Sandwiches - 1 min walk
Le Vespe Cafe - 1 min walk
Koto Ramen - 1 min walk
Off Hook - 2 min walk
About this property
Palazzo Firenze by Baglioni Hotels & Resorts
When you stay at Palazzo Firenze by Baglioni Hotels & Resorts, you'll be in a great location, within just a 10-minute walk of Uffizi Gallery and Piazza della Signoria. For a bite to eat, guests can check out Guelfi e Ghibellini, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. The property is just a short walk to public transportation: San Marco University Tram Stop is 15 minutes away.
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (1 total, up to 33 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 45 per night)
DONE
Transfers
Airport shuttle from 6 AM to 1 AM*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Discount at nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 1700
Safe-deposit box at front desk
Fireplace in lobby
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Plasma television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
Optional extras
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip, maximum occupancy 3)
Renovations and closures
The property is closed between February 2 and May 13.
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay
Parking
Valet parking costs EUR 45 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A12EKX2XD2
Also known as
Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels
Palazzo Firenze by Baglioni Hotels & Resorts Hotel
Palazzo Firenze by Baglioni Hotels & Resorts Florence
Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence
Frequently asked questions
Is Palazzo Firenze by Baglioni Hotels & Resorts currently open?
The property is closed between February 2 and May 13.
Does Palazzo Firenze by Baglioni Hotels & Resorts offer free cancellation for a full refund?
Yes, Palazzo Firenze by Baglioni Hotels & Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Firenze by Baglioni Hotels & Resorts?
Yes. Valet parking costs EUR 45 per night.
Is airport shuttle service offered by Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, an airport shuttle is available from 6 AM to 1 AM on request. The charge is EUR 80 per vehicle roundtrip.
What are the check-in and check-out times at Palazzo Firenze by Baglioni Hotels & Resorts?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:30 AM. Express check-in and contactless check-out are available.
What is there to do at Palazzo Firenze by Baglioni Hotels & Resorts and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, there's an onsite restaurant, Guelfi e Ghibellini.
What's the area around Palazzo Firenze by Baglioni Hotels & Resorts like?
Palazzo Firenze by Baglioni Hotels & Resorts is in Historic Centre of Florence, a short 9-minute walk from Uffizi Gallery and 11 minutes' walk from Ponte Vecchio.
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Palazzo Firenze by Baglioni Hotels & Resorts Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Reviews
10/10
Great Stay
Arran
3-night trip
10/10
Lovely hotel in a quiet part of the city center. Staff was amazing.
Isabel
3-night trip
10/10
During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return.
Jacqueline
3-night trip
10/10
Excellent staff!!!
Samuel
3-night trip
10/10
Beautiful hotel with lovely staff
Stacey
3-night trip
10/10
Spacious suites and super nice staff. Definitely would stay again if I come back.
seyed
3-night trip
10/10
Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful
William
4-night trip
10/10
Great property and great staff!
Kenneth
5-night trip
10/10
Very noce and chic hotel very close to Santa Croce and walking distance to all attractions in central Florence. A gem. Great break fast and friendly staff. Would definitely come back.
Julio
2-night trip
10/10
All the staff were excellent. Everyone went out of there way to ensure the visit was perfect !
Thomas
2-night trip
10/10
The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stacey
6-night trip
10/10
This is a wonderful property with an even better staff.
Stacy
4-night trip
10/10
Great
Nicholas
1-night trip
10/10
Phenomenal staff. Great place and very quiet and peaceful. Beautiful!
Ayman
4-night trip
8/10
Unfortunately there was a plumbing issue and they had to move me to another hotel. It was disappointing but the staff I exchanged emails with were very helpful with the rebooking
Christopher
1-night trip
10/10
Great hotel in every single way!!
Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again.
Abdullah
1-night trip
8/10
All staff were amazing especially
Giulia in the restaurant area and the front desk staff. Thanks for making our stay so good.
Rosemary
4-night trip
10/10
Staff very, very helpful.
William
3-night trip
10/10
Amazing
Isabelle
3-night trip
10/10
This hotel is very close to the main attractions.Fine hotel facilities.
The staff very friendly,genuine and profesional.
Too bad nobody was able to bring the CANICULE under control.
Fabulous trip for studying the big four RINASCIMIENTO founders:Brunelleshi,Massacio,Donatello and Ghiberti!
Dan
8-night trip
10/10
Outstanding lux. Hotel, in a great, convenient location, excellent, very friendly staff.
I wish, however, they'ld get rid of CNN on the list of TV channels.
Charles
3-night trip
10/10
This is a wonderful boutique hotel in Florence, very near Piazza Santa Croce. Walkable to all major areas of interest, but not in a jammed tourist area. Service of the reception/concierge staff was impeccable. They all really took the time to develop individual suggestions and solutions. Worth visiting again.
Frederick
6-night trip
8/10
Great old palace conversion. Check in was great. Check out person was rude on the morning of 7/11… nice room, however, shower leaked, not enough body soap for two to take shower….needs more attention to detail
Richard
2-night trip
10/10
There was absolutely nothing we did not like!
Being able to live in a 15th century Palazzo for several days was wonderful. It was further suported by exceptional concierge experiences especially from Denisa & Anna's genuinely thoughtful and professional suggestions & uncompromisingly follow-through. Best experience ever and I have been to Italy more than 50 times at top hotels, but this was the absolutely the best experience ever. Your business model is greatly needed keep expanding.
Laurence
3-night trip
6/10
One evening my wife was listening to piano player in lobby for a few minutes while I took a business call. The doorman told her she could not sit and listen to the piano player because he was paid by the restaurant. So my wife was told she could not listen to the piano player in the lobby of the hotel we were paying thousands of dollars as guests. Remarkably rude. We will not be back.