Experience Hotel Eden, nestled near Via Toledo. Guests can unwind with a drink at the bar or take in the views from the rooftop terrace. With free WiFi and helpful staff, this hotel is a great place to rest after exploring Naples Underground and Sansevero Chapel Museum.
Naples (INP-Naples Central Rail Station) - 3 min walk
Naples Central Station - 4 min walk
Naples San Giovanni Barra Station - 5 min drive
Ponte Casanova Novara Tram Stop - 4 min walk
Piazza Garibaldi Station - 4 min walk
Principe Umberto Tram Stop - 6 min walk
Restaurants
Caffè Mexico - 5 min walk
Gran Caffè Novara SRL - 2 min walk
I Sapori di Parthenope - 3 min walk
McDonald's - 5 min walk
Europa Grand Hotel & Restaurant - Sea Hotels - 2 min walk
About this property
Hotel Eden
At Hotel Eden, you'll be just a 5-minute drive from Molo Beverello Port and Via Toledo. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and local sightseeing. Public transportation is just a short walk: Ponte Casanova Novara Tram Stop is 4 minutes and Piazza Garibaldi Station is 4 minutes.
Languages
English, French, Italian, Spanish
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Offsite parking nearby (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 20 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1YFJGTBQ5
Also known as
Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples
Frequently asked questions
Does Hotel Eden offer free cancellation for a full refund?
Yes, Hotel Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Eden?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Eden?
Sorry, there's no onsite parking at Hotel Eden.
What are the check-in and check-out times at Hotel Eden?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What's the area around Hotel Eden like?
Hotel Eden is a short 4-minute walk from Ponte Casanova Novara Tram Stop and 12 minutes' walk from Spaccanapoli.
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Hotel Eden Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Train station
Bathroom
Breakfast
Trains
Shower
Building
Bed
Reviews
10/10 Exceptional
Jun 7, 2025
Eden was a nice enough hotel located in a dingy part of town. Parking is a nightmare. You have to go to a garage. 25euros/night. Otherwise no issues
Louis
Louis, 2-night trip
8/10 Very good
May 6, 2025
good value
cheap central accommadation close to railway station and airport bus and short walk to historic centre, its basic but comfortable, very good value i always stay there when i visit the city, sound proofing isnt great , rooms are clean
peter
peter, 2-night trip
8/10 Very good
May 6, 2025
Good value for money hotel
It was a good hotel for our stay. The hotel was clean and the room was serviced every day including change of towels. Our room was large, air-conditioning in very good condition. Being on the main road, closed to the central train station makes the hotel a bit noisy during the day, but at night it quiets down. No much noise if the windows are closed. It would be nice though if they could provide some glasses or plastic cups for water. The surroundings streetsmay look a bit unkempt and daunting, but despite this we didn't feel unsafe.
Ioan
Ioan, 3-night trip
8/10 Very good
Feb 22, 2025
Very near to the train station Napoli Centrale and supermarket. I recommend to stay here for several nights, to see the Napoli city center including the hill of Posillipo, Pozzuoli, Pompei, and Sorrento. So many things to see here, and the location near to the train station is very efficient.
The hotel itself is bit dated but well maintained.
Sosuke
Sosuke, 2-night trip
10/10 Exceptional
Oct 25, 2024
A Nice place
It's a small hotel, but with excellent location and confortable Rooms.
Guillermo
Guillermo, 3-night trip
8/10 Very good
Dec 30, 2024
It was easy access to train station. Clean room that is charming in an old-style way. Internet connection is a bit weak...but, okay.
Thanh
Thanh, 3-night trip
6/10 Good
Nov 4, 2024
Good location, gloomy room
Good location, close to the Metro and central Station. Nice lobby
Big room, however bare and very poor lighting, gloomy.
Yacob
Yacob, 1-night trip
10/10 Exceptional
Oct 1, 2024
great value
travelling on a budget i was looking for reasonably priced accommadation close to the centre, hotel eden met my needs, a large comfortable double bed, a bathtub, clean- right next to termini station and walking distance to the old town. i am happy to recommend this hotel
peter
peter, 3-night trip
4/10 Fair
Jan 14, 2025
.
Adriana
Adriana, 2-night trip
4/10 Fair
Oct 15, 2024
Pretty sketchy area outside the hotel. The hotel inside is a bit better, but still pretty dingy.
Lois
Lois, 1-night trip
2/10 Poor
Feb 12, 2025
Awful experience
One day before the check-in date, I had an emergency medical problem, but the hotel did not agree to modify the booking dates or to cancel the booking. The hotel has very poor customer care policies.
Monica
Monica, 2-night trip
6/10 Good
Oct 23, 2024
The area is pretty unsafe and difficult.
The hotel is decent, need some improvements
Laura
Laura, 1-night trip
10/10 Exceptional
Dec 27, 2023
Very near central train station, lots of food nearby
sue
sue, 1-night trip
8/10 Very good
Jun 26, 2024
Location perfett
Paolo
Paolo, 1-night trip
8/10 Very good
Nov 16, 2023
Was a central located hotel close to the main train station and bus station.
HosamEldin
HosamEldin, 4-night trip
6/10 Good
Sep 8, 2024
Even though not too pleasant because it’s dirty, the area in which Eden Hotel is located is very convenient if your aim is to explore the surroundings of Naples - Pompeii, Capri or the
Amalfi coast, because for these destinations the trains are essential. Other than that the hotel is decent, although not exactly perfect, so I actually felt quite well there, especially considering that I spent only the nights there and all the other time I was having day trips around.
Stefan
Stefan, 2-night trip
10/10 Exceptional
Apr 22, 2024
Good
Budget accommodation good value clean comfortable quiet and centrall
peter
peter, 3-night trip
2/10 Poor
Jun 27, 2024
Will never go back.
Mayrena
Mayrena, 2-night trip
8/10 Very good
Sep 7, 2024
Big room, nice balcony, effective aircon. Only problem I had was toilet didn't flush properly and there was a Russian flag on my balcony
Verified traveler
1-night trip
8/10 Very good
Sep 11, 2024
I realy enjoyed the atmosphere of the area.
The staff did their best to make me happy and treated me with respect.
But, the fridge provided in my room was not working and nobody cared about it. They allowed me to use the staff's fridge downstairs. No liquid soap to wash hands in the bathroom. No facilities to make tea in my room.
Olayinka
Olayinka, 6-night trip
6/10 Good
Sep 8, 2024
I was impressed at the price but had to deduct for maids making noise in the early am and noisy room next door. A good value though. All the things worked. Tv was better than pictured. Terrace wasnt open. I didnt want maid service. No way to tell them. Flushing the toilet was an adventure. Obviously there is street noise.
Nikolas
Nikolas, 2-night trip
4/10 Fair
May 25, 2024
Property was clean, but missing things such as light covers, flies around the front door, beds were hard. The property itself was clean however outside and surrounding area is filled with homeless, needles on the ground and continuous sirens. Limited dinning unless you walk a bit. The property has potential if the city cleans up the area surrounding it
Jason
Jason, 4-night trip
2/10 Poor
Jun 25, 2024
Please take this off your site. I walked in and walked straight out. Didn’t even spend 5 mins in the room. What’s worse is the hotel aren’t answering so Expedia won’t give me a refund. Absolute rubbish!
Tanya
Tanya, 2-night trip
6/10 Good
Oct 6, 2024
The hotel was in an excellent position close to the main Naples railway station, which we used on 4 days. The room was kept clean, although we ran out of (very small) toilet rolls on 3 occasions. The doors to the balcony would not open so we could not use it. The hinge to the toilet seat lid broke so we had to leave it up. The soundproofing between rooms was poor. One night an Italian lady had a heated argument over her telephone, which disturbed us for a good half an hour. On another night a cat was wandering up and down the floors, complaining loudly! The receptionist was helpful and rang for a taxi to take us to the airport very early in the morning, which arrived within minutes. Overall, we were happy to stay there.
Elaine
Elaine, 7-night trip
10/10 Exceptional
Nov 22, 2023
Fantastic hotel
I couldn't believe how nice this hotel was and how well located for those who wants to be close to the station. It is less than 100 meters. The rooms are very spacious and the bathroom is also enormous and accessible. The only thing that I thought it was not very nice is that I had to have a shower at four o'clock in the morning and there was no hot water. I let the water run for about 15 minutes and nothing at all.