On the white sand beach of BlueBay Grand Esmeralda All Inclusive, find your perfect spot to soak up some sun. With a poolside bar and 5 on-site restaurants, unwind after a day of kayaking or volleyball. Indulge in spa treatments like massages and reflexology or keep active with fitness classes at the gym.
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course - 7 min drive - 5.0 km
Tres Rios Ecopark - 8 min drive - 3.2 km
Gran Coyote Golf - 9 min drive - 7.8 km
Maroma Beach - 14 min drive - 9.1 km
Playa del Carmen Main Beach - 15 min drive - 13.8 km
Getting around
Cancun Intl. Airport (CUN) - 42 min drive
Cozumel Intl. Airport (CZM) - 14.4 miles/23.1 km
Restaurants
Festival - 1 min walk
Black & White - 1 min walk
Jaal-Ha - 17 min walk
Bar Columpios - 7 min walk
El Charro - 8 min drive
About this property
BlueBay Grand Esmeralda All Inclusive
At BlueBay Grand Esmeralda All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute drive of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and restaurant.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
At a glance
DONE
Hotel size
979 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
5 restaurants
4 bars/lounges
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Babysitting (surcharge)
Grocery/convenience store
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Volleyball
Kayaking
Canoeing
Sailing
Personal watercraft (motorized)
Windsurfing
Shopping
Pool table
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Working away
3 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
8 buildings/towers
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
3 outdoor pools
Spa services
Hot tub
2 outdoor tennis courts
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 3.62 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Does BlueBay Grand Esmeralda All Inclusive offer free cancellation for a full refund?
Yes, BlueBay Grand Esmeralda All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BlueBay Grand Esmeralda All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at BlueBay Grand Esmeralda All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BlueBay Grand Esmeralda All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at BlueBay Grand Esmeralda All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at BlueBay Grand Esmeralda All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at BlueBay Grand Esmeralda All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 4 bars. BlueBay Grand Esmeralda All Inclusive also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near BlueBay Grand Esmeralda All Inclusive?
Yes, there are 5 onsite restaurants.
Does BlueBay Grand Esmeralda All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around BlueBay Grand Esmeralda All Inclusive like?
BlueBay Grand Esmeralda All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 12 minutes away by car.
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Reviews
BlueBay Grand Esmeralda All Inclusive Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.4
Location
7.4
Staff & service
7.4
Eco-friendliness
6.2
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Beach
Restaurant
Buffets
Water
Air conditioning
Lobby
Building
Reviews
10/10 Exceptional
Jul 5, 2025
wonderful
so beautiful
Remigio
Remigio, 4-night trip
10/10 Exceptional
Jun 1, 2025
Bluebay Esmeralda was clean and a excellent place to stay. The pool was very big and we enjoyed our stay overall.
Benjamin
Benjamin, 4-night trip
8/10 Very good
Jun 6, 2025
It was nice.
Philip
Philip, 6-night trip
6/10 Good
May 13, 2025
The staff were great, place clean
Amanda
Amanda, 10-night trip
10/10 Exceptional
May 8, 2025
Excellente servicio la comida super deliciosa el menu muy variado los meseros super amables y atentos
Silvia
Silvia, 4-night trip
10/10 Exceptional
Jun 8, 2025
Amazing
Jody
Jody, 7-night trip
8/10 Very good
Jun 15, 2025
Long walk to the beach
Jimmy
Jimmy, 4-night trip
10/10 Exceptional
May 17, 2025
Todo muy bien
Mireya
Mireya, 4-night trip
6/10 Good
Jun 16, 2025
The kids club did an awesome job, the staff there were great! My son asked to go every day. Food was okay, some of the hotel needs updating.
Lily Angelica Inda
Lily Angelica Inda, 7-night trip
10/10 Exceptional
Feb 28, 2025
Love our stay
Alana
Alana, 4-night trip
2/10 Poor
Aug 22, 2025
Leak in bathroom
Had a leak in my bathroom since the day that I arrived I called and complaint nothing was done the 1st day on the 2nd day I called and nothing was done I asked if they would give me another room and they refused. On the 3rd day I called again and finally the came to fix. I explained to them that twice I almost fell.
Andres
Andres, 4-night trip
10/10 Exceptional
Apr 17, 2025
Beautiful!!!! Amazing location
Oscar
Oscar, 2-night trip
8/10 Very good
May 18, 2025
I really like the staff and it was so close to the beach. Although there was a lot pf seaweed on the beach.
Milanka
Milanka, 7-night trip
10/10 Exceptional
Mar 11, 2025
Excellent service and beautiful beaches
Dalila
Dalila, 4-night trip
8/10 Very good
Mar 26, 2025
This resort is nice and our experience was fine. The staff was wonderful!
Robert
Robert, 3-night trip
10/10 Exceptional
Apr 14, 2025
Great property, well maintained. Good restaurants, important to download the app right at the beginning of vacation to book a la cart. Very helpful staff.Clean beach and swimming pool made our vacation memorable.
Jal
Jal, 7-night trip
10/10 Exceptional
Feb 21, 2025
The staff was the best part of the stay!
Brooklyn
Brooklyn, 7-night trip
10/10 Exceptional
Jan 24, 2025
Beautiful resort with plenty of options for entertainment and dining
Amber Marie
8/10 Very good
May 28, 2025
Black and white was always a blast
Jennifer
Jennifer, 9-night trip
10/10 Exceptional
Jun 11, 2025
Big
WILLIAM Russell
WILLIAM Russell, 7-night trip
10/10 Exceptional
Jun 11, 2025
Big
WILLIAM Russell
WILLIAM Russell, 7-night trip
8/10 Very good
Jan 30, 2025
Beautiful resort.
Sandy Ana
Sandy Ana, 7-night trip
10/10 Exceptional
Apr 6, 2025
Great staff! Super friendly and helpful! Great food selection. Lots of activities for all ages! Overall and amazing vacation
Brittany
Brittany, 6-night trip
8/10 Very good
May 7, 2025
The property itself is dated, but nice. Don't expect 5 star accomodations or top tier hotel looks because it's not that. But, it is clean, peaceful, fun, relaxed and the Staff are all really friendly and hospitable. Go to relax and have a good time. Also, loved the food.
Jamie raye
Jamie raye, 7-night trip
10/10 Exceptional
Apr 13, 2025
The resort and the food were perfect. But just the playa was not beautiful.