Level Chicago - River North

4.0 star property
City-center hotel within walking distance of Merchandise Mart

Choose dates to view prices

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Steps away from Michigan Avenue, Level Chicago - River North offers a modern retreat. Dive into the seasonal pool or work up a sweat in the gym; enjoy high-speed WiFi and luggage storage for your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
  • Parking available

Main amenities (11)

  • Weekly housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Bike rental

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains
$263 nightly
The total price is $309
Jun 29 - Jun 30
Total includes taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

Junior Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Bedroom (& Office)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

Suite (Level)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Suite (Level)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago, IL (DPA-Dupage) - 61 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Halsted Station - 4 min drive
  • Millennium Station - 21 min walk
  • Chicago Union Station - 22 min walk
  • Merchandise Mart Station - 8 min walk
  • Chicago Station (Brown Line) - 9 min walk
  • Grand Station (Red Line) - 10 min walk

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

When you stay at Level Chicago - River North, you'll be in a great location, within just a 10-minute walk of Merchandise Mart and State Street. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Chicago Riverwalk are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 68.30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 22.32 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Parking

  • Covered self parking costs USD 68.30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 30

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North offer free cancellation for a full refund?

Yes, Level Chicago - River North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Level Chicago - River North?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Level Chicago - River North?

Yes, cats and dogs are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Level Chicago - River North?

Yes. Self parking costs USD 68.30 per night.

What are the check-in and check-out times at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Level Chicago - River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.

What is there to do at Level Chicago - River North and nearby?

Level Chicago - River North has a seasonal outdoor pool and a fitness center.

Does Level Chicago - River North have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Level Chicago - River North like?

Level Chicago - River North is in Downtown Chicago, a short 8-minute walk from Merchandise Mart Station and 16 minutes' walk from Michigan Avenue. Travelers say this hotel is in a good location.

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Level Chicago - River North Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Amenities
Location
Cities
Booking
Parking
Building
Lobby

What guests liked

  • The spa area was amazing and the dog spa was a lovely addition. (4 reviews)
  • The gym was modern, well-equipped, and had plenty of natural light. (4 reviews)
  • The pool and relaxation area were great, with many guests praising its quality and location. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay, neighbourhood relatively quiet.
Ronald, 3-night trip

10/10 Exceptional

Love the location. It’s my favorite place to stay when I’m in Chicago.
Patrice, 1-night trip

10/10 Exceptional

Amazing room with a beautiful view. Stayed for two nights and I wish I would’ve stayed longer. Definitely recommend this hotel.
Serena, 2-night trip

10/10 Exceptional

Fantastic stay

Absolutely stunning views, fantastic staff, incredibly convenient location for business conference held at Convene. Highly recommend.
David, 4-night trip

10/10 Exceptional

better than expected! Staff was very helpful and friendly. definitely staying here again.
Andrea, 3-night trip

10/10 Exceptional

Amazing loved everything about it!!! Definitely will book again!
Isis, 1-night trip

10/10 Exceptional

Beautiful place! Would definitely stay here again. The room was fantastic and traveling with two young kids it was great to have the extra space. I can’t say enough about all the amenities too from the kids play area to the gym, the pool area, and the arcade are just a few to mention. Highly recommend!
Brittany, 1-night trip

10/10 Exceptional

My stay was great excellent customer service and very clean establishment
Christopher, 1-night trip

10/10 Exceptional

Recommend!

Great business stay in a fabulous location with password-protected Wi-Fi. The location was optimal, too. Thank you, Level Chicago—River North!
Nicole, 4-night trip

10/10 Exceptional

Amazing Stay
Rebekah, 1-night trip

10/10 Exceptional

Wonderful property with tons of amenities and plenty of attractions in the area
Remardo, 2-night trip

10/10 Exceptional

Love this property staff was very nice
Raquita, 1-night trip

8/10 Very good

Home away from home trip

The hotel itself offered everything needed to celebrate my husband birthday. I must say the front desk could use some customer service training indeed. Respect and decorum goes a long way at the end of the day.
2-night trip

10/10 Exceptional

Great location
Johnny, 3-night trip

8/10 Very good

very good, but not perfect. excellent service

very nice hotel. Front desk service was EXCELLENT, but the check-in process was WAY too laborious... saved only by the general helpfulness of the front desk person. Room was very nice but the living room TV did not work properly, nor did the living room blinds work properly. They would not close.
jay, 1-night trip

10/10 Exceptional

Great place to stay for a few days with all the amenities needed washer dryer, kitchen and living room. In town for work, they have meeting rooms, media space and even a kitchen and dining area to host large groups. Will definitely stay here again
Quimari, 2-night trip

10/10 Exceptional

Great property
OffxWhite, 2-night trip

8/10 Very good

Beautiful view could have been cleaner though.
Bridget, 1-night trip

10/10 Exceptional

The views from the higher level rooms were great.
Damon, 2-night trip

4/10 Fair

Washer dryer was the best part
Daniel, 3-night trip

10/10 Exceptional

My stay was overall amazing! The views, the rooms, the atmosphere, the location! So glad that out of the hundreds of hotels in downtown I made my choice on this one. Will most definitely be back! Thank you LEVEL for an incredible stay.
Diana, 3-night trip

10/10 Exceptional

Best hotel I have ever been to.
Charisse, 2-night trip

10/10 Exceptional

Nice view
Lisa, 3-night trip

10/10 Exceptional

Beautiful loves it!
Ashley, 1-night trip

10/10 Exceptional

Amazing Hotel

Amazing view, wonderful staff, clean and great amenities
Marshona, 1-night trip