Due to a miscommunication in their system, the first room I was given hadn't yet been cleaned. I talked to the lady at the front desk, and she got me switched to a different room very quickly. She was friendly and apologetic.
The new room was okay. I didn't see any evidence of roaches that some reviews mention. In some places, the walls were stained and damaged, but not so badly it felt unclean.
In hindsight, I think this location is mostly used for extended stays rather than one-night trips like mine. As such, soap and shampoo wasn't provided. That was fine, as I was able to go to a nearby drugstore. But it would have been good to know in advance so I would have known to bring my own.
Overall, is was a pleasant stay for a reasonable price. I would stay here again.