Located near Paseo Cayala, Villas Santander - Deluxe Stay offers a tranquil retreat. Explore the garden, unwind with a drink at the bar or indulge in local cuisine for breakfast. With high-speed WiFi and luggage storage available, previous guests have praised this hotelās attentive service.
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
What's nearby
Oakland Mall - 4 min drive - 2.3 km
Embassy of Mexico in Guatemala - 5 min drive - 3.5 km
U.S. Embassy in Guatemala - 5 min drive - 3.7 km
La Aurora Zoo - 7 min drive - 5.9 km
Paseo Cayala - 11 min drive - 9.2 km
Getting around
La Aurora Intl. Airport (GUA) - 20 min drive
Restaurants
āŖBurger King - ā¬3 min drive
āŖEntre Volcanes Cafe - ā¬3 min drive
āŖEl Encanto - ā¬4 min drive
āŖWendyās - ā¬16 min walk
āŖEl Rito - ā¬3 min drive
About this property
Villas Santander - Deluxe Stay
When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and La Aurora Zoo. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Paseo Cayala.
Languages
Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11:00 AM
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking available only on request
Height restrictions apply for onsite parking
Free offsite parking within 49 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AMānoon
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Garden
Wine tasting room
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Home comfort
Minibar
Iron/ironing board (on request)
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Electrical adapters/chargers
More
Housekeeping (once per stay)
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person
Renovations and closures
The property is closed between April 5 and April 6.
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Also known as
Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City
Frequently asked questions
Is Villas Santander - Deluxe Stay currently open?
The property is closed between April 5 and April 6.
Are pets allowed at Villas Santander - Deluxe Stay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villas Santander - Deluxe Stay?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Villas Santander - Deluxe Stay?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Villas Santander - Deluxe Stay and nearby?
Villas Santander - Deluxe Stay has a garden.
Are there restaurants at or near Villas Santander - Deluxe Stay?
Yes, there's an onsite restaurant.
What's the area around Villas Santander - Deluxe Stay like?
Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include Paseo Cayala, which is 11 minutes away by car.
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Villas Santander - Deluxe Stay Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Restaurant
Bathroom
Location
Reviews
10/10 Exceptional
Mar 19, 2025
Highly recommended!!
I definitely would come back, really good environment, people , respectful, and friendly
Byron
Byron, 10-night trip
10/10 Exceptional
Jan 10, 2025
Nice Place, excellent location
Andrea
Andrea, 1-night trip
6/10 Good
Nov 21, 2024
Quiet and convenient, good price
Evelyn
Evelyn, 2-night trip
2/10 Poor
Dec 1, 2024
Overall I don't like this place, I think I better go to somewhere else.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Aug 9, 2024
Good for the price
cesar
cesar, 1-night trip
8/10 Very good
Oct 5, 2023
fairly modern property, overall a good stay
Mesker
Mesker, 1-night trip
2/10 Poor
Nov 9, 2024
Very hard ro get to the lowwr rooms no elevator available. Not near by airport, samall room...not a great experience
Jose
Jose, 1-night trip
10/10 Exceptional
Jun 27, 2023
Everything was excellent
Walter
Walter, 1-night trip
10/10 Exceptional
Jul 11, 2023
Comfortable, clean , conveniently located, friendly staff quiet. No complaints
Lou
Lou, 3-night trip
10/10 Exceptional
Mar 15, 2023
Nice Ubication, nice personal and excellent service
Carolina Prestinary
Carolina Prestinary, 4-night trip
10/10 Exceptional
Jun 3, 2023
This is going to be my stay in Gaute city anytime I come. It is very central, I love the layout of the villas. There is a restaurant with lovely staff if you just want to stay in and above all it is nice and quiet. I definitely recommend here if you are overnighting or stay a few days in the city.š
Nickola
Nickola, 1-night trip
8/10 Very good
Dec 28, 2023
Is ok
Oscar
Oscar, 2-night trip
8/10 Very good
Aug 28, 2023
Litlle jewel
Great peopleā¦great place for the price you canāt ask for moreā¦.my room was to close at hallway a lot of noise
Sixto
Sixto, 1-night trip
10/10 Exceptional
Feb 3, 2023
Awesome
Jose
Jose, 1-night trip
10/10 Exceptional
Dec 25, 2022
Very clean
Walter
10/10 Exceptional
May 10, 2023
Good
ALEJANDRO
ALEJANDRO, 1-night trip
6/10 Good
Aug 13, 2022
Was a little bit noisy and the area had a lot of traffic
karin
karin, 2-night trip
4/10 Fair
Jul 27, 2023
No elevators
Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
Cesar
Cesar, 3-night trip
2/10 Poor
Dec 17, 2023
To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Donāt go there unless youāre in a desperate situation.
Marco
Marco, 2-night trip
10/10 Exceptional
Mar 12, 2023
Ok
Emmanuel
Emmanuel, 1-night trip
2/10 Poor
Feb 9, 2023
Service staff when I arrived at 12am and did not let me check in and I had to rent another room in other Hotel
Really bad customer service my reservation was from January 26 to February 8
Brandon Stuardo Martinez
Brandon Stuardo Martinez, 13-night trip
8/10 Very good
Feb 13, 2023
The room was newer and a good size. The sheets had holes in them and were worn out. Unacceptable at any price point. I twice had to ask for the hot water to be fixed. The internet was horrible and very slow.
Thomas
Thomas, 2-night trip
8/10 Very good
Jan 2, 2023
Ok
It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.
Luis
Luis, 4-night trip
2/10 Poor
Aug 30, 2023
They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Xavi
Xavi, 1-night trip
4/10 Fair
Jan 7, 2023
The property was hard to locate.
If you exit property and staff isnt on duty theres no way to enter location. We had to switch rooms due to a musty mold smell. Our next room had a smelly shower curtain. Pillows were old and flat and tv in room didnt work proper. If you have heavy luggage this is not the best scenario. Several flights of stairs with no elevator and a walk. There are no close by restaurants.