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Villas Santander - Deluxe Stay

3.0 star property
Hotel with restaurant, near Paseo Cayala

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Photo gallery for Villas Santander - Deluxe Stay

Premium Studio | View from room
Superior Room | Minibar, blackout drapes, soundproofing, iron/ironing board
Economy Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Premium Studio | Living area | 32-inch Smart TV with digital channels, TV
Premium Studio | Private kitchen
Located near Paseo Cayala, Villas Santander - Deluxe Stay offers a tranquil retreat. Explore the garden, unwind with a drink at the bar or indulge in local cuisine for breakfast. With high-speed WiFi and luggage storage available, previous guests have praised this hotel’s attentive service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Blackout drapes/curtains
  • Minibar
  • Limited housekeeping
$31 nightly
The total price is $39
Jun 17 - Jun 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Minibar, blackout drapes, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Smart TV
Blackout drapes/curtains
Fan
Private bathroom
Hair dryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Premium Studio | Private kitchen

Premium Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, blackout drapes, soundproofing, iron/ironing board

Economy Double Room

Highlights

Soundproofed
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
Laundry detergent
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Minibar, blackout drapes, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Villa Sicilia

  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
8.0 out of 10, Very Good, 52 reviews
The price is $41
$34 nightly
$41 total
Total includes taxes and fees
Jun 22 - Jun 23
Villa Sicilia
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About the neighborhood

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 3 min drive - 2.5 km
  • U.S. Embassy in Guatemala - 3 min drive - 2.8 km
  • La Aurora Zoo - 3 min drive - 3.2 km
  • Paseo Cayala - 4 min drive - 2.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Entre Volcanes Cafe - ‬3 min drive
  • ‪El Encanto - ‬4 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪El Rito - ‬3 min drive

About this property

Villas Santander - Deluxe Stay

When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and La Aurora Zoo. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Paseo Cayala.

Languages

Spanish

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • Free offsite parking within 49 ft
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Garden
  • Wine tasting room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person

Renovations and closures

The property is closed between April 5 and April 6.

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay currently open?

The property is closed between April 5 and April 6.

Are pets allowed at Villas Santander - Deluxe Stay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Villas Santander - Deluxe Stay?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Villas Santander - Deluxe Stay and nearby?

Villas Santander - Deluxe Stay has a garden.

Are there restaurants at or near Villas Santander - Deluxe Stay?

Yes, there's an onsite restaurant.

What's the area around Villas Santander - Deluxe Stay like?

Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include U.S. Embassy in Guatemala, which is 5 minutes away by car.

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Villas Santander - Deluxe Stay Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Elevator
Service staff
Bathroom
Restaurant
Location

Reviews

10/10

I definitely would come back, really good environment, people , respectful, and friendly
10-night trip

10/10

Nice Place, excellent location
1-night trip

6/10

Quiet and convenient, good price
2-night trip

8/10

.
2-night trip

8/10

fairly modern property, overall a good stay
1-night trip

10/10

Everything was excellent
1-night trip

2/10

Definitely was not the best experience here. Only 2 of the staff were friendly and helpful, the rest were not as nice and others were pretty rude. Like the rest of the reviews, the restroom had a very bad smell, on the TV you can only watch Netflix, no channels on regular TV. Parking was not the best (especially if you had a truck). There’s some stairs you had to walk in order to get to your room. There is NO ROOM SERVICE! Also, I disliked a lot that to enter the property, you had to knock on the door every time to get in, which obviously annoyed the staff that were in the front desk. I honestly don’t recommend staying here. Next time I’ll just save more money and stay somewhere like in Zona Viva or bigger hotels.
5-night trip

10/10

Comfortable, clean , conveniently located, friendly staff quiet. No complaints
3-night trip

10/10

Nice Ubication, nice personal and excellent service
4-night trip

8/10

Is ok
2-night trip

8/10

Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
1-night trip

10/10

Awesome
1-night trip

10/10

Very clean

10/10

Good
1-night trip

6/10

Was a little bit noisy and the area had a lot of traffic
2-night trip

4/10

Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
3-night trip

10/10

Ok
1-night trip

2/10

To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
2-night trip

2/10

Service staff when I arrived at 12am and did not let me check in and I had to rent another room in other Hotel Really bad customer service my reservation was from January 26 to February 8
13-night trip

8/10

The room was newer and a good size. The sheets had holes in them and were worn out. Unacceptable at any price point. I twice had to ask for the hot water to be fixed. The internet was horrible and very slow.
2-night trip

8/10

It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.
4-night trip

2/10

They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
1-night trip

4/10

The property was hard to locate. If you exit property and staff isnt on duty theres no way to enter location. We had to switch rooms due to a musty mold smell. Our next room had a smelly shower curtain. Pillows were old and flat and tv in room didnt work proper. If you have heavy luggage this is not the best scenario. Several flights of stairs with no elevator and a walk. There are no close by restaurants.

6/10

There was a strong smell in the bathroom and nothing was done to rid of it… they sprayed something but the odor was coming out of the drainage. Not good
1-night trip

2/10

Im actually requesting a refund. Price give to me at time of reservation was not honered. They charged more because I used credit card. I made reservations with credit at that time nobody told me I would pay more if I used credit car. Second, room had no A/C. It was very hot and ill they had was a fan. Third, no soap in soap container. They had a used bar of soap (see pictures). Glass on window was cracked. Bad costumer service
1-night trip