4/10 Fair
Jul 25, 2025
Nice stay
I faced a problem during check in asking for birth certificates for my young children which are 9 and 7 years old
My kids are so young so what is the need for age proof they stopped my check in asking me to login to egypt online portal to get the birth certificate which wasted my day or asking me to call hotels.com
room service as i asked for additional water and blanket many times and never came !!!!
The hotel’s facilities are good and one comment on animation team who makes games and shows not appropriate for children without any notice
Overall nice stay enjoyed the AQUA and pool activities
hazem
hazem, 3-night trip