Matala Bay Hotel

3.0 star property
Family-friendly hotel with 2 bars/lounges, near Beach of Matala

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Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Front of property
Children's area
Deluxe Quadruple Room (Family-Open Plan) | In-room safe, individually decorated, individually furnished, desk
Reception
Escape to Matala Bay Hotel, where family-friendly fun meets relaxation. Enjoy a refreshing cocktail at the poolside bar or take a leisurely bike ride through the area. With shopping on site, free in-room WiFi, and 2 coffee shops/cafes to choose from, your stay will be filled with endless options.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool access
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 2 coffee shops/cafes
  • Terrace

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Quadruple Room (Family-Open Plan)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Deluxe Triple Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room Single Use

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Superior Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
Matala, Faistos, Crete Island, 70200

What's nearby

  • Beach of Matala - 5 min walk - 0.5 km
  • Caves of Matala - 7 min walk - 0.6 km
  • Komos Beach - 5 min drive - 2.7 km
  • Red Beach - 10 min drive - 1.6 km
  • Palace of Phaistos - 14 min drive - 11.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 63 min drive

Restaurants

  • ‪Scala - ‬9 min walk
  • ‪King's Coffee - ‬5 min drive
  • ‪Plaka Seafood Restaurant - ‬9 min walk
  • ‪365 ALL DAY Restaurant - ‬4 min walk
  • ‪Zafiria Cafe - ‬5 min walk

About this property

Matala Bay Hotel

Matala Bay Hotel offers a great location, putting you within just a 10-minute walk of Beach of Matala. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this Mediterranean hotel include 2 bars/lounges, a poolside bar, and a seasonal outdoor pool.

Languages

English, French, German, Greek

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Seasonal outdoor pool
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 15

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:30 PM
  • The seasonal pool is open from April to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1289344

Also known as

Matala Bay Hotel
Matala Bay Hotel Faistos
Matala Bay Faistos
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

Does Matala Bay Hotel offer free cancellation for a full refund?

Yes, Matala Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Matala Bay Hotel?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:30 PM.

Are pets allowed at Matala Bay Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Matala Bay Hotel?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Matala Bay Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Matala Bay Hotel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a picnic area. Matala Bay Hotel also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Matala Bay Hotel?

Yes, there's an onsite restaurant.

Does Matala Bay Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Matala Bay Hotel like?

Matala Bay Hotel is a short 5-minute walk from Beach of Matala and 18 minutes' walk from Red Beach.

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Matala Bay Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Beach
Location

Reviews

8/10

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
1-night trip

10/10

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
2-night trip

8/10

2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
2-night trip

8/10

The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
2-night trip

8/10

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
4-night trip

6/10

Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
8-night trip

6/10

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
11-night trip

2/10

Ça
3-night trip

10/10

2-night trip

8/10

7-night trip

10/10

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
2-night trip

10/10

Etablissement très bien placé. Accès à pieds à Matala en moins de 10 minutes. Superbe hôtel

10/10

Simpelthen en perle, og kan kun anbefale hotellet. Suveræn beliggenhed og dejlig morgenmad.
1-night trip

8/10

Dejlig beliggenhed, meget sødt og imødekommende personale.
2-night trip

2/10

Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.
6-night trip

2/10

La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.
1-night trip

8/10

tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix. pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt
1-night trip

10/10

1-night trip

8/10

Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.
3-night trip

2/10

Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist. Es ist das letzte Mal das wir bei Expedia gebucht haben. So etwas ist mir noch nie passiert. Viele Grüße
2-night trip

10/10

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
2-night trip

10/10

4-night trip

4/10

Hôtel très bas de gamme. Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau... Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme. Je déconseille fortement cette établissement. Seul point positif son emplacement proche du centre de Matala et de la plage.
1-night trip

8/10

L’hotel dista a meno di 5 minuti a piedi da Matala beach. Pulito e dotato di personale cortese e molto disponibile. Abbiamo soggiornato in 3 in una stanza “deluxe” situata al 4º piano per una sola notte. L’ascensore non funzionava ma i bagagli ci sono stati fatti pervenire in stanza mediante un ascensore di servizio. Colazione continentale abbondante con alcuni alimenti cotti al momento di servirli.
1-night trip

8/10

Chambre un peu vieillotte. La salle de bains nécessiterait un rafraîchissement. Pour le reste, rien à dire. Petit-déjeuner copieux, piscine agréable, hôtel au calme légèrement à l’écart du centre ville. Je recommande cet établissement
4-night trip