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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Kantenah beachfront property with 3 restaurants and spa

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
View from property
Outdoor dining
Lake
Restaurant
Grand Palladium Kantenah Resort & Spa All Inclusive is an upscale haven near Puerto Aventuras Marina, with a private beach and sun loungers perfect for soaking up the Caribbean vibes. Treat yourself to a rejuvenating body treatment at Zentropia spa or enjoy Mexican cuisine at one of the 14 on-site restaurants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
$215 nightly
The total price is $260
Sep 22 - Sep 23
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 43 of 43 rooms

View all photos for Deluxe Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Garden View

8.4 out of 10
Very good
(54 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Sigle use Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Suite Beachside

Family Selection Suite Beachside | 1 bedroom, minibar, in-room safe, desk

Family Selection Suite Beachside

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Separate bedroom
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up

Family Selection Junior Suite Swim-up | Balcony view

Family Selection Junior Suite Swim-up

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Luxury with View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Luxury with View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Superior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Superior with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

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About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Helios Restaurant - ‬3 min drive
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Ikebana Japanese Restaurant - ‬8 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 bars/lounges, a beach bar, and a fitness center. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Bowling alley
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Bowling alley
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 3 onsite restaurants.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
Beach
Restaurant
Buffets
Drinks
Children
Booking
Family friendly

What guests liked

  • The pools were clean, beautiful, and not overcrowded, with a swim-up bar and plenty of options for kids. (45 reviews)
  • The all-inclusive package offered a wide variety of dining options, including 14 restaurants, with good quality food and drinks. (7 reviews)
  • Dining options were plentiful and the food was delicious with many restaurants offering great experiences. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Every single thing about this resort is amazing
Yesenia, 7-night trip

10/10 Exceptional

Beautiful resort, great service
Janie, 7-night trip

10/10 Exceptional

Beautiful resort!
John, 5-night trip

10/10 Exceptional

Best over all Resort!
Hugo, 6-night trip

8/10 Very good

Staff was very nice.
Rena Annette, 3-night trip

10/10 Exceptional

Beautiful beaches, good food, friendly staff
Olga, 7-night trip

10/10 Exceptional

We like this place. Very good staff. We will be back again
GENNADIY, 4-night trip

10/10 Exceptional

This is definitely a wonderful hotel ,employees here is a family , everyone give you the best of them ,food drinks the best , i just come back and i on the way to book for september
Joe, 7-night trip

10/10 Exceptional

Great vacation.
Dmitriy, 6-night trip

10/10 Exceptional

Amazing stay - friendly staff, clean resort, lots of options for food and drinks and no long lines. The beach and pool were nice as well.
Sachin, 4-night trip

10/10 Exceptional

-amazing beach -very helpful and friendly staff -many good food choices -Family Selection was awesome -would go back in a heartbeat
Erin, 7-night trip

10/10 Exceptional

Great place Been there 5 times now and will go again
dian, 7-night trip

10/10 Exceptional

One of the best vacations I have ever had! The greatest staff ever! I 100% recommend this resort. I will be back sooner than later
Joaquim, 7-night trip

10/10 Exceptional

Wonderful property.
Joshua, 8-night trip

10/10 Exceptional

Good foods , drinks and nice place to relax.
6-night trip

8/10 Very good

Good average property
Lilliam, 3-night trip

8/10 Very good

The property is nice. The only thing it was there was a lot of seaweed you could not swim in the ocean and it smelled. The buffet at the beach and at Hacienda could have different type of food and not the same thing everyday. My child loved the kids club. Isabel the bartender in the main lobby at Katenah was great.
monika Edyta, 6-night trip

10/10 Exceptional

This property is incredible
Geoff, 7-night trip

10/10 Exceptional

Great Experience
Triamel, 3-night trip

8/10 Very good

Great family vacation! We had an amazing time at this beautiful resort. The food was good but make your reservations early for the restaurants or you will be dining at the buffet only. The rooftop pool room was wonderful! Our only complaint is the beds were small and not very comfortable. The staff was very friendly and helped with anything we needed. The pools were really nice and the kids enjoyed the water slides. I would highly recommend this resort. We had an excellent experience and will definitely revisit this resort!
Ashley, 4-night trip

10/10 Exceptional

Wow did Expedia and the Palladium resort deliver! I was treated like a princess from the moment I booked thos trip. Securing all the trip details through expedia was so easy and convenient. They even upgraded upon arrival to VIP status. Expedia has won my loyalty. Planning a girl's trip now and planning to book through expedia again. 5 star service for sire!us upon
Heather donielle, 7-night trip

10/10 Exceptional

Our stay at Grand Palladium Kantenah was perfect from start to finish. The resort is stunning, incredibly clean, and the service is top-notch. Every staff member was friendly and professional, but special thanks to our amazing butlers, Emmanuel and Luis, they went above and beyond to make our experience unforgettable. Villa 40 was beautiful, and the hospitality made us feel truly pampered. We can’t wait to come back!
Sasa, 7-night trip

10/10 Exceptional

Great!
Jessica, 4-night trip

10/10 Exceptional

Everyone was absolutely wonderful! The rooms are beautiful! The pools were exceptional and the food was amazing. Looking forward to coming back!!
Andrea DJ, 6-night trip

10/10 Exceptional

Everything was great. The only thing that needs improvement is the nightly entertainment
Keri Michelle, 6-night trip