Escape to the rooftop terrace or poolside bar at Hotel Santa Tecla Palace, where upscale comfort and natural beauty blend. Unwind with a massage or spa services, then indulge in local cuisine at one of four on-site restaurants. Guests rave about their experience.
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024
What's nearby
Timpa Natural Reserve - 2 min walk - 0.2 km
Acireale Cathedral - 3 min drive - 2.3 km
Piazza del Duomo - 3 min drive - 2.3 km
Piazza San Domenico - 3 min drive - 2.3 km
Lungomare di Ognina - 15 min drive - 17.5 km
Getting around
Fontanarossa Airport (CTA) - 55 min drive
Carruba Station - 11 min drive
Guardia Mangano Santa Venerina Station - 14 min drive
Mascali Station - 21 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Condorelli Orazio - 4 min drive
Très Noir Caffarel - 4 min drive
Laviko - 4 min drive
Il Tocco - 4 min drive
Portico Café Hamburgeria Sicula - 5 min drive
About this property
Hotel Santa Tecla Palace
Take in the views from the rooftop terrace when you stay at Hotel Santa Tecla Palace. Guests can indulge in massages, and La Rada, one of 4 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli.
Languages
English, French, Italian
At a glance
DONE
Hotel size
173 rooms
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
4 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Pay movies
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
La Rada - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Pontile - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Giardino - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Moresco - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 15.0 per night
Rollaway beds are available for EUR 35.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT087004A1DSMA7SGR
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale
Frequently asked questions
Does Hotel Santa Tecla Palace offer free cancellation for a full refund?
Yes, Hotel Santa Tecla Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santa Tecla Palace?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santa Tecla Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santa Tecla Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Santa Tecla Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Santa Tecla Palace?
Check-in start time: 3:30 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Hotel Santa Tecla Palace and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Hotel Santa Tecla Palace?
Yes, there are 4 onsite restaurants, featuring local cuisine.
Does Hotel Santa Tecla Palace have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Santa Tecla Palace like?
Hotel Santa Tecla Palace is a short 1-minute walk from Ionian Sea and 3 minutes' walk from Timpa Natural Reserve.
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Hotel Santa Tecla Palace Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Sea
Location
Restaurant
View
What guests liked
The property's restaurant offers good dining options with great views, and staff went out of their way to accommodate guests' needs. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 19, 2025
Formidable
saliha
saliha, 1-night trip
10/10 Exceptional
Jun 26, 2024
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
richard
richard, 3-night trip
8/10 Very good
Jun 28, 2023
Wonderful location by the sea
Sebastiano
Sebastiano, 1-night trip
10/10 Exceptional
Jul 5, 2023
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Michael
Michael, 3-night trip
8/10 Very good
Aug 4, 2024
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Antti
Antti, 7-night trip
10/10 Exceptional
Jun 16, 2023
location and staff
Jean Jules
Jean Jules, 1-night trip
10/10 Exceptional
Aug 24, 2024
Santa Tecla Palace Hotel is a magic place not only for the position and the sea but above all for the people who work there. Rosy, Marianna, Emanuele ,just to mention few of them ,together with all the staff made our 10 days holiday special , comfortable and magic. The attention and care for the Guests is one of the highest I’ve ever experienced. From the reception to the room cleaning service to the Meals service, everything is perfectly done with a great and excellent care for the Guests. Thank you so much and Looking forward to come back for another magic holiday.
Catia Anyena
Catia Anyena, 10-night trip
6/10 Good
Jul 10, 2024
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Hayden
Hayden, 2-night trip
8/10 Very good
Jul 23, 2023
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Martina
Martina, 2-night trip
8/10 Very good
Aug 19, 2023
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Giovanni
Giovanni, 4-night trip
10/10 Exceptional
Jun 16, 2023
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Cindy
Cindy, 1-night trip
2/10 Poor
Jul 15, 2024
Santa Tecla Acireale- Looks nice but is a letdown!
Cons:
Not centrally located. No ameneties in the area. Quite a drive from catania....;
Expensive;
Hidden charges- they charge for everyting including plain water;
Basic service and decor. Hotel needs a good upgrade;
No access to beach! Pool closes at 1900!;
Pros:
Good parking area;
Free wifi.
Definately wouldn't recommend.
Verified traveler
4-night trip
8/10 Very good
Jun 26, 2024
Nice hotel - nice room, amazing pool area
This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well.
The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc.
The restaurant serves really great food - very pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions.
On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets I was offered none other than a website name.
The sunbeds are plastic, uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience.
The cushions/bedpillows in our room were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. Might be that they do, didn’t ask, but wasn’t marketed either in the room information.
All in all a very good experience - looking forward to go back for sure
Oliver
Oliver, 4-night trip
6/10 Good
Aug 13, 2022
The location is great if you have a car. The staff is friendly. Especially the young couple at the pool, but one guy was so rood that we didn’t feel welcomed. The hotel was filled with local people not living in the hotel in the weekends this changed the standard of the clients. At breakfast we had to stand in line for a long time to get coffee but the the view was great. We complained about an animal on our rooftop waking us up in the morning at 6:30. It was a big one size of a dog and no one took us seriously. We have visited the place 3 times and stayed two weeks, this time the price was double up. It’s a pity as the hotel was almost empty with better prices the hotel could be full. The restaurant is really good but the system with some staff that can take orders and some not makes it slow. They are all kind I have to underline. The hotel shows signs of not being maintained for a long time.
Verified traveler
14-night trip
8/10 Very good
Jul 26, 2025
Rolig og avslappendes
Det var et stort, rolig hotell, egentlig kun italienske turister. Hotellet har 1 restaurant , men der er mange små lokale restautanter i delvis gåavstand fra hotellet. Disse er en god del rimeligere enn hotellet .
I ukedagene var der roligere enn i helgene. Fint bassengområde med bar/ snacks og litt musikk.
De aller fleste av betjeningen var imøtekommende .
Godt renhold. Gratis solstoler og håndduker hver dag. Trapp ned til sjøen. Det er ikke strender i nærheten. Det er lite å foreta seg utenfor hotellet. Nærmeste by er Acireale, 3 km unna, i bratte bakker. Nærmeste supermarked med 900m
Verified traveler
13-night trip
8/10 Very good
Jul 24, 2025
Si puo fare di piu
Location molto bella, peccato per i confort, scarsi, anche le stanze molto anni 80, si potrebbe fare molto di piu.
Verified traveler
2-night trip
10/10 Exceptional
Jul 18, 2025
Flott hotell ved havet
Nydelig basseng og havtilgang som gjør det meste av opplevelsen. God service. Fine rom. God tilhørende restaurant.
Audun
Audun, 1-night trip
8/10 Very good
Jul 13, 2025
Julia
Julia, 3-night trip
2/10 Poor
Jun 21, 2025
Ero già stato presso questo hotel e l’ho sempre ritenuto una bella struttura.
Purtroppo questa volta la camera era davvero brutte e, cosa ancor più grave, sporca!
Sono stato costretto ad andare via
Marco
Marco, 1-night trip
8/10 Very good
Jun 21, 2025
Belle piscine et accès mer bien équipé. Restaurant face à la mer très bon. Bon accueil ( en français ) Gros point négatif : le petit déjeuner pas terrible …
Hélène
Hélène, 3-night trip
10/10 Exceptional
Jun 7, 2025
Tres bel hôtel .. et personnel à l ecoute et dispo.. Super séjour
Sophie
Sophie, 1-night trip
10/10 Exceptional
Nov 5, 2024
Pasquale
Pasquale, 3-night trip
8/10 Very good
Oct 28, 2024
Sabrina
Sabrina, 4-night trip
10/10 Exceptional
Oct 14, 2024
Alles goed geregeld prachtig uitzicht ontbijt was heerlijk
Wietse Gert
Wietse Gert, 10-night trip
6/10 Good
Sep 11, 2024
Très belle entrée avec vue sur la mer et la piscine à débordement, chambre très correcte, petit déjeuner bon malgré la chaleur étouffante.
La piscine est grande mais la propreté reste à désiré (ligne d’eau jaune, graisse). Le maître nageur pas sympa vous interdit tout (pas ouvrir les parasols,pas utiliser les serviettes de l’hôtel, pas monter les dossier des chaises longues….) aucune animation ! C’est mort !
Ne parle que l’anglais et l’italien.