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Casa Dona Susana

3.5 star property
Adults-only beach hotel with outdoor pool, near Playa de los Muertos

Choose dates to view prices

Photo gallery for Casa Dona Susana

Restaurant
Exterior
Bar (on property)
Premium bedding, in-room safe, individually decorated, blackout drapes
Reception
Experience the vibrant charm of Playa de los Muertos at Casa Dona Susana, where you can unwind on the sun-kissed terrace or take a refreshing dip in the outdoor pool. With multilingual staff and concierge services, this hotel offers convenience and connection while you explore nearby attractions.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pool
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$75 nightly
The total price is $90
Sep 16 - Sep 17
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(64 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools

Playa Los Arcos Hotel Beach Resort & Spa

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, 1,157 reviews
$112 nightly
The price is $135
Sep 21 - Sep 22
Total with taxes and fees
Playa Los Arcos Hotel Beach Resort & Spa
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About the neighborhood

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

What's nearby

  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Olas Altas Street - 2 min walk - 0.2 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Margarita Grill - ‬2 min walk
  • ‪Pancho's Takos - ‬2 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

When you stay at Casa Dona Susana, you'll be just a 5-minute drive from Malecon and Playa de los Muertos. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana offer free cancellation for a full refund?

Yes, Casa Dona Susana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Dona Susana?

Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.

Are pets allowed at Casa Dona Susana?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Dona Susana?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Casa Dona Susana?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Casa Dona Susana?

No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (10-min drive) are both nearby.

What is there to do at Casa Dona Susana and nearby?

Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Casa Dona Susana?

Yes, there's an onsite restaurant.

What's the area around Casa Dona Susana like?

Casa Dona Susana is located near Playa de los Muertos in Romantic Zone, a short 3-minute walk from Los Muertos Pier and 4 minutes' walk from Olas Altas Beach. Travelers give top marks for the hotel's prime location.

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Casa Dona Susana Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Beach
Restaurant
Bed
Rooftop pool
Bathroom
Balcony
Building

What guests liked

  • Beach access was easy and convenient with staff assistance and comfortable lounge chairs available. (34 reviews)
  • The breakfast buffet was consistently described as delicious, high-quality, and with a wide selection of options. (19 reviews)
  • The air conditioning worked well in all rooms, providing a comfortable stay. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location and value

Great experience from start to finish! I stayed in one of the updated balcony rooms, very comfortable and clean. Would definitely stay again.
Benjamin, 1-night trip

10/10 Exceptional

Fantastic Stay!

Wonderful hotel! We always make it a point to stay here.
Roberto, 4-night trip

10/10 Exceptional

It was a great time again. The staff, location and service was awesome. We love visiting there and always recommend Casa Dona Susana to our friends.
William, 4-night trip

8/10 Very good

The breakfast byvthe beach was great
VITOR, 6-night trip

10/10 Exceptional

Great location with the sister hotel on the beach. Beautiful property and a great, friendly staff.
Paul, 4-night trip

10/10 Exceptional

Great location and friendly staff.
rod, 7-night trip

10/10 Exceptional

Always love staying at casa Dona Susana.
Sara, 4-night trip

8/10 Very good

I like the location
Reyna, 3-night trip

10/10 Exceptional

Great place to stay!

We loved it here! We have stayed across the street at Suites for the last 7 times. (Suites and Susana are with the Los Arcos group, we love Suites also). We decided to try Susana this time. It was great! Our room was very comfortable and we loved the 4th floor pool and area to sit and relax. The staff is fantastic and will definitely stay here again.
Erin, 6-night trip

10/10 Exceptional

Wehad a beautiful time there!
Bruce, 7-night trip

10/10 Exceptional

Great hotel and staff!
Joshua, 11-night trip

10/10 Exceptional

Great location!
PAUL, 9-night trip

10/10 Exceptional

The property has beautiful foliage, comfortable rooms, and the most welcoming staff. Would definitely stay here again!
Jacqueline, 4-night trip

10/10 Exceptional

Well located for enjoying the Zona Romantica in PV
Shawn, 1-night trip

8/10 Very good

Front desk service was excellent
larry, 3-night trip

8/10 Very good

Beautiful property friendly staff.close to everything.
Katy, 3-night trip

10/10 Exceptional

It was comfortable and convenient and loved the roof top deck with the delicious food offerings. Would stay there again
ann, 3-night trip

10/10 Exceptional

Great Location and friendly staff.
Roland, 2-night trip

10/10 Exceptional

The staff the hotel was excellent Kind friendly Terrific stay
Wendy, 2-night trip

10/10 Exceptional

Very easy access to everything
juan, 1-night trip

8/10 Very good

Property is great, has a great location and loved the heated adult pool
Wilfred, 1-night trip

10/10 Exceptional

Love casa Dona Susana as it is quiet and part of the Los Arcos complex with all the amenities, pools and beach.
Tony, 3-night trip

8/10 Very good

Great location and was able eat great beachfront breakfasts at related Arcos hotel across the street.
Francis, 2-night trip

10/10 Exceptional

Excellent service and very friendly staff?
Pelvain Singh, 7-night trip

10/10 Exceptional

Fantastic Hotel

Fantastic hotel! Very chill and the staff is amazing. Loved the pool, never to busy.
Debbie, 7-night trip