This aparthotel puts you just a 5-minute drive from Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is just a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Calanas Station - 5 min drive
Madrid Recoletos Station - 19 min walk
Nuevos Ministerios Station - 20 min walk
Nunez de Balboa Station - 5 min walk
Ruben Dario Station - 9 min walk
Gregorio Maranon Station - 10 min walk
Restaurants
El Asador de Aranda - 1 min walk
Makkila - 2 min walk
Castizo - 2 min walk
Naked & Sated - 2 min walk
Nájera Plus - 2 min walk
About this property
Boutique Urban Madrid Serrano
This aparthotel puts you just a 5-minute drive from Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is just a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.
Languages
English, Spanish
At a glance
DONE
Property size
75 apartments
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Private bathroom
Towels provided
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Conference space (861 square feet)
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Multilingual staff
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
Near a metro station
In the shopping district
In the entertainment district
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
75 rooms
7 floors
1 building
Fees & policies
Optional extras
Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of EUR 50
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid
Frequently asked questions
Does Boutique Urban Madrid Serrano offer free cancellation for a full refund?
Yes, Boutique Urban Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Sorry, there's no onsite parking at this aparthotel.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Does Boutique Urban Madrid Serrano have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Boutique Urban Madrid Serrano like?
Boutique Urban Madrid Serrano is a short 5-minute walk from Nunez de Balboa Station and 2 minutes' walk from U.S. Embassy.
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Boutique Urban Madrid Serrano Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Lobby
Coffee
Reviews
10/10
Todo excelente
MARIA JOSE
1-night trip
10/10
Love this place we come back
Adriana
1-night trip
10/10
The suites are amazona if you want to enjoy madrid is very close to restaurante and metro.
Very clean in general was an amazing stay
christel de ajuria
6-night trip
8/10
Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Felix
1-night trip
8/10
Nice small hotel in Salamanca
Maria
6-night trip
10/10
Great location!
Beatriz
4-night trip
8/10
Good basic place. Good location
Verified traveler
2-night trip
10/10
Love it
Gerardo
10-night trip
6/10
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Jessica
1-night trip
8/10
Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Oscar
1-night trip
10/10
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Juan Carlo
6-night trip
8/10
Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Michael
2-night trip
4/10
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Jose Angel
2-night trip
10/10
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Verified traveler
4-night trip
6/10
I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do
Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Marjorie
3-night trip
10/10
Clean and comfortable room
cesar
1-night trip
10/10
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
GABRIEL
10-night trip
6/10
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Tung
3-night trip
2/10
Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
GUSTAVO
1-night trip
10/10
Ariel
1-night trip
6/10
Air conditioning it’s not working good
Ana Belen
5-night trip
2/10
NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Sarah
2-night trip
2/10
There was no hot water and super loud noise coming from across the street and people fighting.
SARDOR
1-night trip
2/10
abusive enployees. They charge me an extra rate without my permitió. , they lock everyday the room The floor broken. They made me angry everyday. I want my money back
MARIA
1-night trip
6/10
The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!)
But they amended the ticket.
Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros.
Walls very thin - you can here all movement- take ear plugs!
But for the location and comfy bed in a budget hotel it was good value.