10/10 Exceptional
Clean spacious room, friendly staff, great food.
Susan
Susan, 7-night trip
Hilton Tulum Riviera Maya All-Inclusive Resort
Tulum beachfront property with 9 restaurants and spa
Choose dates to view prices
Located near Akumal Beach, Hilton Tulum Riviera Maya All-Inclusive Resort offers a serene retreat with 3 beach bars and 9 on-site restaurants. Enjoy yoga classes at the gym or unwind with a body treatment at the spa; previous guests rave about the family-friendly amenities and helpful staff.
8.4
Very good
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- On the beach
- 9 restaurants and 3 beach bars
- 3 poolside bars and 3 bars/lounges
- Full-service spa
- 8 outdoor pools
- Free children's club
- 24-hour fitness center
- Free use of bicycles
- Beach umbrellas
- Beach sun loungers
- Beach towels
Feel at home (6)
- Children stay free
- Children's pool
- Children's club (free)
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
$350 nightly
$427 total
Apr 27 - Apr 28
Total with taxes and fees
Why we love this property
Beach getaway
This all-inclusive property sits on a white sand beach. Guests enjoy beach towels, umbrellas, and loungers while visiting the beachfront restaurant.
Spa sanctuary
A full-service spa offers daily treatments in couples rooms and outdoor areas. A hot tub, sauna, and steam room complement the 24-hour gym and yoga classes.
Ocean-view luxury
The curated decor of this luxury beach property creates a stunning atmosphere. A walkway leads to water and the ocean-view restaurant awaits.
Room options
Showing 54 of 54 rooms
Room, 1 King Bed, Nature View
8.8Excellent
55 reviews
- Resort view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Suite, 1 King Bed, Ocean View (Governors Suite)
- Ocean view
- 1399 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Room, 1 King Bed, Nature View
- Resort view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Club Room, 1 King Bed, Ocean View
10.0Exceptional
1 review
- Ocean view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Club Suite, 1 King Bed, Partial Ocean View
- Ocean view
- 861 sq ft
- Sleeps 3
- 1 King Bed
Club Suite, 1 King Bed, Ocean View
- Ocean view
- 861 sq ft
- Sleeps 3
- 1 King Bed
Family Room, 1 King Bed, Ocean View
7.4Good
3 reviews
- Ocean view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Family Room, 1 King Bed, Ground Floor
9.6Exceptional
5 reviews
- Ocean view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Family Suite, 1 King Bed, Ground Floor
10.0Exceptional
1 review
- Ocean view
- 861 sq ft
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Ocean View
8.4Very good
30 reviews
- Ocean view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Suite, 1 King Bed, Ocean View
- Ocean view
- 861 sq ft
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)
7.8Good
17 reviews
- Resort view
- 452 sq ft
- Sleeps 3
- 1 King Bed
Presidential Suite, 1 King Bed
- Ocean view
- 1711 sq ft
- Sleeps 3
- 1 King Bed
Room, 2 Queen Beds, Nature View
8.6Excellent
84 reviews
- Garden view
- Sleeps 4
- 2 Queen Beds
Club Room, 2 Queen Beds, Nature View
10.0Exceptional
1 review
- Garden view
- Sleeps 4
- 2 Queen Beds
Club Room, 2 Queen Beds, Resort View, Ocean View
9.0Wonderful
2 reviews
- Ocean view
- Sleeps 4
- 2 Queen Beds
Family Room, 2 Queen Beds, Ocean View
7.2Good
5 reviews
- Ocean view
- Sleeps 4
- 2 Queen Beds
Family Room, 2 Queen Beds, Ground Floor
7.4Good
3 reviews
- Garden view
- Sleeps 4
- 2 Queen Beds
Room, 2 Queen Beds, Ocean View, Oceanfront
9.0Wonderful
27 reviews
- Ocean view
- Sleeps 4
- 2 Queen Beds
Enclave Ocean View Suite-1 King
- Sleeps 3
Family Ocean View King Room
- Sleeps 3
Family Room, 1 King Bed, Resort View
- Sleeps 3
Family Suite, 1 King Bed, Oceanfront
- Sleeps 3
Presidential King Suite
- Sleeps 3
King Room With Roll-in Shower-Mobility Accessible
- Sleeps 3
Room, 1 King Bed, Resort View
- Sleeps 3
Governor Suite King
- Sleeps 3
King Suite with Ocean View
- Sleeps 3
Oceanfront Beach Access 2 Queen Room
- Sleeps 4
Room Standard with Garden View
- 452 sq ft
- Sleeps 4
Room Standard with Sea View
- 452 sq ft
- Sleeps 4
Room Premium with Garden View
- 452 sq ft
- Sleeps 4
Room Premium with Sea View
- 452 sq ft
- Sleeps 4
Room Luxury with Garden View
- 452 sq ft
- Sleeps 4
Room Luxury with Garden View
- 452 sq ft
- Sleeps 3
2 Queen Room with Ocean View
- Sleeps 4
Two Queen Room with Enclave Ocean View
- Sleeps 4
Two Queen Room with Enclave Nature View
- Sleeps 4
Ground Floor Family Room - King Bed
- Sleeps 3
GROUND FLOOR FAMILY SUITE - KING BED
- Sleeps 3
King Room with Enclave Nature View
- Sleeps 3
2 Queen Room with Enclave Partial Ocean View
- Sleeps 4
King Suite With Partial Ocean View
- Sleeps 3
King Room With Partial Ocean View
- Sleeps 3
Nature View Family Room-2 Queen Beds
- Sleeps 4
Family Room With 2 Queen Beds-Ocean View
- Sleeps 4
King Room With Ocean View
- Sleeps 3
Oceanfront Room With Two Double Beds
- Sleeps 4
Club King Room With Ocean View
- Sleeps 3
Nature View King Room
- Sleeps 3
Nature View Two Queen Room
- Sleeps 4
ENCLAVE OCEAN VIEW - 1 KING BED
- Sleeps 3
ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED
- Sleeps 3
Enclave Nature View Suite-1 King Bed
- Sleeps 3
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About the neighborhood
Carretera Cancun Tulum 307, Tulum, QROO, 77774
What's nearby
- Riviera Maya Golf Club - 3 min drive - 2.9 km
- Aktun Chen - 3 min drive - 2.9 km
- Dolphinaris Tulum - 4 min drive - 2.1 km
- Akumal Beach - 6 min drive - 7.8 km
- Xel-Há Park - 7 min drive - 7.1 km
Getting around
- Tulum Intl. Airport (TQO) - 69 min drive
- Cancun Intl. Airport (CUN) - 77 min drive
- Cozumel Intl. Airport (CZM) - 28.5 miles/45.8 km
Restaurants
- Bahia Principe Grand Coba - 6 min drive
- Restaurante Yucatan - 6 min drive
- Thali Restaurant - 7 min drive
- Maiko - 7 min drive
- The Truck - 7 min drive
About this property
Hilton Tulum Riviera Maya All-Inclusive Resort
At Hilton Tulum Riviera Maya All-Inclusive Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Akumal Beach. 8 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Noriku, one of 9 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 beach bars, a free kid's club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Kids club
Entertainment
Onsite entertainment and activities
At a glance
Hotel size
- 735 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Free children's club
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
Parking
- Free uncovered onsite valet parking
Other information
- Smoke-free property
Property amenities
Food and drink
- 9 restaurants
- 3 bars/lounges
- 3 beach bars
- 3 poolside bars
- Coffee shop
- Free daily reception
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Waterslide
- Playground
- Children's games
- Splash pad
What to do
- On the beach
- Fitness classes
- Yoga classes
- Hiking/biking trails
- Shopping
- Free use of nearby fitness center
Working away
- Business center
- 7 meeting rooms
- Computer station
- Coworking spaces
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Pool cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 12 buildings/towers
- Built in 2022
- ATM/banking
- Safe-deposit box at front desk
- Garden
- 24-hour fitness center
- 8 outdoor pools
- Arcade/game room
- Full-service spa
- Massage/treatment rooms
- Waterslide
- Splash pad
- At least 80% of food locally-sourced
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- Water dispenser
- Banquet hall
- Reception hall
- Outdoor entertainment area
- Outdoor furniture
- Walkway to water
Accessibility
- Elevator
- Elevator door width (inches): 31
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible shuttle
- Handrails in hallways
- Hallway handrail height (inches): 24
- Closed captioned TV
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 65-inch Smart TV
- Premium digital channels
Home comfort
- Air conditioning
- Free stocked minibar
- Coffee/tea maker
- Children's robes
Sleep well
- Blackout drapes/curtains
- Premium bedding
What to enjoy
- Furnished balcony/patio
- Yard
- Individually furnished and decorated
Freshen up
- Private bathroom
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free local calls
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Access via exterior corridors
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
- Restaurant dining guide
Special features
Spa
The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Dining
Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Auma - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pool, spa, & gym (if applicable)
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 009-007-007450/2025
Frequently asked questions
Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Tulum Riviera Maya All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hilton Tulum Riviera Maya All-Inclusive Resort and nearby?
Have fun with onsite activities like cycling and hiking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hilton Tulum Riviera Maya All-Inclusive Resort also has 3 poolside bars, 3 beach bars, and a 24-hour fitness center, as well as an arcade, a garden, and a splash pad.
Are there restaurants at or near Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there are 9 onsite restaurants, featuring beachfront dining, Asian cuisine, and ocean views.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Hilton Tulum Riviera Maya All-Inclusive Resort Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
What guests liked
- The all-inclusive package offered a high-quality experience with excellent restaurants, drinks, and a wide variety of options. (44 reviews)
- The pools were great, perfect for relaxation and activity, with multiple options and swim-up bars. (66 reviews)
- Breakfast was a highlight with many options and excellent service from staff like Angel, Arcangel, Ivan, Mariana, Armando, and Gabriel. (26 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomRestaurantBeachDrinksFamily friendlyBuffetsBookingChildren8/10 Very good
The beach has seaweed issues and the resort has restaurant reservation issues similar to most all-inclusives. But overall the place was nice, the pools were good, the staff was fantastic. The tequila floalwed, all is well
Rachel
Rachel, 8-night trip
10/10 Exceptional
It was family friendly and nice property.
Parin bimal
Parin bimal, 5-night trip
10/10 Exceptional
Very kind and welcoming hotel was amazing staff was great
Daychanel
Daychanel, 4-night trip
10/10 Exceptional
Great room, great kids club and activities as well as good food.
Nirmal
Nirmal, 3-night trip
8/10 Very good
The room was very comfortable, and the view was beautiful. However, in my opinion, the water in the shower was not hot enough; it was quite warm, but I prefer it hot. On a positive note, the breakfast was the BEST.
Reut
Reut, 2-night trip
8/10 Very good
Clean rooms, good activities, great staff and amenities. Food and drinks were good
Saijyoti
Saijyoti, 5-night trip
10/10 Exceptional
Fantastic place!!! food and staff were fantastic, overall great vibes!!
Luis
Luis, 4-night trip
10/10 Exceptional
The staff was so kind and helpful. We enjoyed all amenities and thought the food was delicious and the room were very clean.
Meagan
Meagan, 5-night trip
10/10 Exceptional
Truly a great hotel. It doesn’t feel crowded. Worth the stay.
Wellington
Wellington, 7-night trip
10/10 Exceptional
Clean nice room, very friendly and helpful staff, very good food.
We had nice family Christmas
Diana Lyubomirova
Diana Lyubomirova, 8-night trip
10/10 Exceptional
The view was AMAZING
Lisa V
Lisa V, 5-night trip
10/10 Exceptional
Everything was wonderful!
Allison
Allison, 5-night trip
4/10 Fair
-rooms are well equipped and big enough
-beach is beautiful but the sea is rocky and not comfortable to swim
-pool area is nice and clean
-the food quality is very low except the breakfast. breakfast was good but we did not like any restaurant for lunch and dinner. in even low profile restaurants anywhere, you can have more delicious foods.
MURAT
MURAT, 2-night trip
8/10 Very good
Everything super clean. Kids club should make an effort to keep the kids busy and parents free, there are several rules and they call you whenever something is off with the kids, we couldn't enjoy a (well paid) spa moment because we had our phone buzzing. In general the staff is kind, but they approach their rules without context making things more complicated/frustrating than they supposed to be. The app is a disaster.
Francesco
Francesco, 6-night trip
10/10 Exceptional
The bar was very good
Joshua
Joshua, 4-night trip
10/10 Exceptional
This hotel was absolutely incredible. The service and staff were so kind and the food was honestly very delicious and fresh. We would recommend this to our friends and hope to be back!
Jenna
Jenna, 4-night trip
10/10 Exceptional
Upon arrival to the hotel, the staff were amazing and welcoming. Our room
Peterline
Peterline, 3-night trip
10/10 Exceptional
Scenery, great service, food, safety.
Myra
Myra, 5-night trip
8/10 Very good
Overall i am happy with my staying at Hilton.
Bijan
Bijan, 5-night trip
8/10 Very good
Good food,
Peter
Peter, 9-night trip
8/10 Very good
Everything was amazing
Ruchitaben Nirav
Ruchitaben Nirav, 4-night trip
8/10 Very good
Good food, clean room, lots of sunshine at the beach.
Timothy
Timothy, 5-night trip
10/10 Exceptional
great vacation spot
Deborah
Deborah, 3-night trip
10/10 Exceptional
Amazing place for the value.
Miguel Angel
Miguel Angel, 3-night trip
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