The room smelled bad, there where roaches in the bathroom, the shower curtain was falling, the towels were small and hard. When I spoke to the front desk about it, they sent someone to try and fix the curtain but didn't have the right tools or parts to fix properly. He also sprayed roach killer, and the smell lingered for hours. The following day, there were even more roaches. They placed me in another room which was slightly better but still had roaches. I had to buy more spray for the roaches and roach traps as well. I had an issue with the remote, but they didn't change it, they just said that sometimes you need to go to the tv and use the buttons to volume up or down and to turn it off.