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Lotte Hotel Jeju

5.0 star property
Luxury beach resort with casino, near Jeju Teddy Bear Museum

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Experience the tranquil atmosphere of our pool area, surrounded by lush landscaping and tropical palms.
Creator video
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Experience the grandeur of our lobby, featuring a stunning fountain, ornate details, and a classic atmosphere.
Relax in comfort on a sunbed under a shaded pergola with a serene view of palm trees.
On the picturesque Jeju Island, Lotte Hotel Jeju is a family-friendly haven with a bowling alley and outdoor pool. Soak up the sun at the cabanas or relax in the sauna while kids have fun on the waterslide.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Casino

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Separate dining area
$238 nightly
The total price is $262
Aug 13 - Aug 14
Total includes taxes and fees

Why we love this property

Ocean views and luxury
Marvel at stunning ocean vistas from the upscale restaurant. This luxury resort boasts a lovely garden and prime location near the beach.
Dining at its best
A restaurant, a cafe, and a bar create mouthwatering possibilities. Morning feasts begin with the buffet breakfast, setting the stage for culinary bliss.
Lavish sleep retreats
Every guestroom boasts a deep soaking bathtub and plush bathrobes. Blackout drapes and down comforters ensure dreamlike slumber in this luxury resort.

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

View all photos for Charlotte Family Twin - No View

Down comforters, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

ROYAL SUITE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Queen Bed

Family Twin Room, Terrace (POKEMON OCEAN)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down comforters, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down comforters, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

Similar properties

Indoor pool, outdoor pool, lifeguards on site

Parnas Hotel Jeju

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 969 reviews
The price is $306
$278 nightly
$306 total
Total includes taxes and fees
Aug 26 - Aug 27
Parnas Hotel Jeju
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About the neighborhood

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.3 km
  • Jungmun Saekdal Beach - 8 min walk - 0.7 km
  • Cheonjeyeon Falls - 12 min walk - 1.0 km
  • International Convention Center - 3 min drive - 1.8 km
  • The Museum of Sex and Health - 10 min drive - 9.1 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive
  • Free airport shuttle

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪페닌슐라 - ‬1 min walk
  • ‪BHC - ‬4 min walk
  • ‪이공이시 - ‬4 min walk

About this property

Lotte Hotel Jeju

At Lotte Hotel Jeju, you can spend time at the beach enjoying the shade from a beach umbrella. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious resort include a casino, a free airport shuttle, and a free kid's club. Fellow travelers love the pool and helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 500 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Free airport shuttle from 10 AM to 5 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Bowling alley
  • Playground

What to do

  • Bowling alley
  • Beach access
  • Golfing nearby

Working away

  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Casino
  • 4 casino gaming tables
  • 2 casino VIP rooms
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KRW 85000 for adults and KRW 40000 for children

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for KRW 48400.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Does Lotte Hotel Jeju offer free cancellation for a full refund?

Yes, Lotte Hotel Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Jeju?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from July 1 2025 to July 1 2025 (dates subject to change).

Are pets allowed at Lotte Hotel Jeju?

Sorry, pets aren't allowed, but service animals are welcome.

Is airport shuttle service offered by Lotte Hotel Jeju?

Yes, a free airport shuttle is available from 10 AM to 5 PM.

What are the check-in and check-out times at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Lotte Hotel Jeju?

Yes, the 1175 square-foot casino features 4 gaming tables.

What is there to do at Lotte Hotel Jeju and nearby?

Onsite recreation at Lotte Hotel Jeju includes bowling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Lotte Hotel Jeju also has a casino, a waterslide, and a sauna, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Lotte Hotel Jeju?

Yes, there's an onsite restaurant that offers local and international cuisine and ocean views.

Does Lotte Hotel Jeju have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Lotte Hotel Jeju have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Lotte Hotel Jeju like?

Lotte Hotel Jeju is a short 5-minute walk from Jeju Teddy Bear Museum and 13 minutes' walk from Jungmun Saekdal Beach.

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Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Beach
Children
Room
Pool
View
Food
Breakfast
Building
Restaurant

What guests liked

  • The pool was a highlight, offering a warm and relaxing experience with various amenities and live performances. (23 reviews)
  • The property offers direct access to a beautiful beach with scenic views and walking trails. (8 reviews)
  • The property provides free airport transportation with excellent service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay at Lotte Jeju
Padmanabha Rai, 2-night trip

10/10 Exceptional

Great stay

Excellent location, great amenities and views. Access to the ocean and some trails. Close to lots of attractions. Very friendly staff to foreigners. We only had an issue with the person who checked us in, wasn’t friendly nor extensively informative as you would usually expect from a 5 star hotel.
2-night trip

10/10 Exceptional

The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Paola, 2-night trip

10/10 Exceptional

Nice location very close to the beach. Beautiful walking trails and beach views. Building is on the older side but the staff was professional and welcoming. Would return again next year.
Karen, 2-night trip

10/10 Exceptional

Good hotel
Dylan, 3-night trip

10/10 Exceptional

The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Emily, 3-night trip

10/10 Exceptional

Beauful property to stay in Jeju Island. It’s located by the beautiful beach and there are many shops and restaurants within walking distance. No perks or upgrade being a VIP client was little disappointing.
Grace, 2-night trip

10/10 Exceptional

Very clean and kind
Yoon, 3-night trip

10/10 Exceptional

Beautiful surroundings and impeccable service. The pool side live performances were an added bonus.
Jeongah, 2-night trip

10/10 Exceptional

Booked the Hello Kitty room and loved it. Very spacious and clean. Cons: pools were undergoing maintenance
Terri, 1-night trip

10/10 Exceptional

They offered a great service
Byeongsoo, 1-night trip

10/10 Exceptional

Very nice for relaxing
yefei, 3-night trip

10/10 Exceptional

Beautiful location, amazing views from the balcony. Friendly staff. Gorgeous pool.
Ram, 6-night trip

10/10 Exceptional

Friendly staff. Close to beach, loved the walk. Warm pool great! Was my 3rd stay. Definitely returning.
Joo Hyun, 3-night trip

10/10 Exceptional

Excellent
Joon Hyung, 2-night trip

10/10 Exceptional

I chose this hotel because of it's Hello Kitty rooms. The entire 4th floor was decorated with Sanrio themes and the room we stayed in was amazing! There are 3 different HK theme rooms. We were assigned the 'Ladies room'. Service was impeccable and all the hotel staff were friendly and welcoming! We would definitely come again. Thank you!
Edward, 3-night trip

10/10 Exceptional

Real nice big hotel with large rooms. We were upgraded to a slighty bigger bed due to low season during Xmas. Underground parking available. Super nice heated pool with live performances at times. Will be back.
Dennis, 4-night trip

10/10 Exceptional

Excellent
??, 3-night trip

10/10 Exceptional

Air conditioning was broken
Melanie, 3-night trip

8/10 Very good

Good
Jaewoo, 2-night trip

6/10 Good

no reply for shuttle bus inquiry e-mail from the customer; too low sink to wash face and hands; 7 e-vehicle regular chargers not working for the regular charger card; no control for 2 fast charger vehicles which parked more than an hour after fully charged
3-night trip

10/10 Exceptional

It was good but not a excellent.
YONG, 2-night trip

10/10 Exceptional

Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Suyun, 2-night trip

10/10 Exceptional

Min Young, 1-night trip

10/10 Exceptional

Tae sung, 1-night trip