Does HOTEL MYSTAYS Hakodate Station offer free cancellation for a full refund?

Yes, HOTEL MYSTAYS Hakodate Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at HOTEL MYSTAYS Hakodate Station?

Yes. Self parking costs JPY 700 per night.

What are the check-in and check-out times at HOTEL MYSTAYS Hakodate Station?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near HOTEL MYSTAYS Hakodate Station?

Yes, there's an onsite restaurant, つつじダイニング.

Does HOTEL MYSTAYS Hakodate Station have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around HOTEL MYSTAYS Hakodate Station like?

HOTEL MYSTAYS Hakodate Station is a short 3-minute walk from Hakodateekimae Station and 5 minutes' walk from Morning Market.

HOTEL MYSTAYS Hakodate Station, Hakodate: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 5, 2025

Room was clean. Staff was kind. Laundry was convenient

Derek, 3-night trip

10/10 Exceptional

Aug 29, 2025

Very good Location Close to Hakodate Station. Easy walk to the Bay Area. Even the Mt. Hakodate Ropeway (30 minutes) and Goryokaku (40 minutes) are walkable.

Finn Ole, 2-night trip

10/10 Exceptional

Sep 28, 2024

Excellent location and great staff

PUI K, 3-night trip

10/10 Exceptional

Apr 30, 2025

Hotel is right across from the JR station and there are so many food options close to the hotel. Staff is also very friendly. Overall an excellent experience during my stay at Flexstay Inn Hakodate.

Jacky, 2-night trip

10/10 Exceptional

Jun 11, 2025

I stayed together with my parents so the family type room incl. tatami room was really comfortable for them.

HARUNA, 2-night trip

8/10 Very good

Jun 24, 2025

Excelent location

Very convenient located just across the bus terminal from the JR train station. Under renovations at the moment. No onsen bath provided

Alex, 1-night trip

10/10 Exceptional

Nov 17, 2025

Really fantastic location - directly opposite Hakodate Station (you can literally see it from the station) and walking distance to a lot of restaurants. The ramen place next door (Shinano) has excellent Hakodate shio ramen but be warned, they sell out quickly so be ready to line up just before opening hours. Very clean rooms and decently spacious by Japanese standards. The cleaning crew were excellent and really took care to make sure the place was spotless. Great amenities - the hotel provides pyjamas which they change for you every night, and there is a section at reception for further amenities that aren't in your room (e.g. razors, tea bags). Washing machines are available on the ground floor for ¥600 per use (includes soap). Just be warned for anyone with accessibility issues, that the bathroom is elevated above the room level and can be a trip hazard when trying to come back out. You also have to climb into the bathtub to shower.

Dana, 4-night trip

8/10 Very good

Aug 5, 2024

The staff are helpful, and the facilities of coin laundry is essential to family long trip.

Ka Fai, 2-night trip

8/10 Very good

May 9, 2025

Hotel room size is reasoble for the cost and breakfast is better than average. Satisfied with the stay overall. The only down size was the air conditioner is centrally controlled for either hot or cold, guess can't set for a desired temperature

CHI LEUNG, 2-night trip

8/10 Very good

Dec 23, 2024

A good location hotel for travellers by train/bus

The hotel is just opposite of JR Hakodate station and bus station, which makes it easy for free and easy travellers like us. Also the location is close to town center where shops and restaurants are just walking distances. For sightsee, it is easy to get around since it is located near JR station and bus station.

Son Nie, 2-night trip

10/10 Exceptional

Sep 2, 2024

Excellent location, easy access to train, tram and buses. Can get to all sights as well as from/ to Sapporo without a car. Excellent breakfast at very reasonable price.

Boon Hua, 4-night trip

10/10 Exceptional

Jun 8, 2025

Still being renovated, but this is not intrusive at all. Super clean and new feeling. Stayed here a few years ago as the Smile Hotel and this is a massive improvement. Rooms are expectedly small, but two large twins and one twin is large enough for three adults. Entrance after midnight using intercom if you haven't checked in, which was a lifesaver since our train arrived at 11:57. Steps from the station and a a few more to the morning market. Highly recommend.

Marc, 1-night trip

8/10 Very good

Dec 19, 2024

The staff was helpful when checking in and out. The staff was also helpful when we had to store the luggage at the hotel after we have checked out of the hotel. The only thing I could nitpick is that, the climate control in the hotel room cannot be changed from heating mode to air circulation mode.

Yue Hin, 2-night trip

8/10 Very good

Jul 10, 2025

Simple and easy. They provided 3 recommendation restaurants with 3 coupons. We used the third for our best raw seafood bowl meal of the trip. The coupon gave us a grilled scallop each for spending above 2,200yen each. We wouldn’t have found our best meal if it weren’t for their recommendation. The let down was the down was not sound proof. There were American’s in the corridor after midnight chatting and it woke me and kept me up. Beside that, it met my needs.

stephen, 2-night trip

10/10 Exceptional

Dec 27, 2024

Really great value! We reserved for our family (5) and the 5th bed (pullout couch) was already made with sheets and everything. We had 4 full size beds. This hotel is only 2-3 min from the station. Room was very clean and beds were comfortable. We chose the option with breakfast (buffet style), and we loved the breakfast, too. My favorite was mini-melon-pan (bread) and there were many choices for food for breakfast, both Japanese and western style cuisine. I definitely recommend this hotel!

Agatha, 1-night trip

10/10 Exceptional

Aug 12, 2024

Perfect location across the train station!! Front desk staff amenable & helpful. They Googled nearest mochi shop and gave great directions!! Easy to get to many places by foot. Only con is high step into bathroom would be an issue for seniors. Other than that, great place to stay and great value!!

Angela B, 3-night trip

8/10 Very good

Dec 24, 2024

Perfect location

I stayed at the hotel for 2 nights with my sister. The staffs were helpful and friendly although they were not good at English. They provided information for sightseeing and sorted out every problems during my stayed. The room is small but is clean with comfortable bed. Basic facilities are equipped in room. Location is great. 1 mins walking distance to city bus, airport shuttle and tram stops where was perfect for tourists took night bus and with big suitcases. It’s location is also close to JR station and seafood market.

NaiChuan, 2-night trip

6/10 Good

Oct 30, 2024

Nice friendly staff, convenient location (the JR station is across the street from the hotel). The room was a good size for our party of 4 adults, each of us got a twin bed. There was room to open our suitcases. However, the bathroom was horrible. There was mold on all the walls, and it was tiny. There's not much room to move. The toilet, washstand, and bathtub/shower were all squeezed into that small space. It was old whereas the bedroom was renovated, looked new.

Alice, 2-night trip

10/10 Exceptional

Mar 1, 2025

Clean and comfortable with great food

Great location right across the station. I really thought it'd be your standard business hotel but they were so much more. Abundance of amenities provided, you'd be set even if you only came with the clothes on your back. The staff were so hospitable. The hotel offers Western and Japanese style rooms, which I think is lovely. Western beds were firm but comfortable.There's a ramen shop attached in the main floor, unfortunately they were sold out and closed early the night I was there. However, I don't know whether I was just super hungry, but the breakfast buffet was absolutely divine the next morning. The cook staff were so kind too. Quality over quantity for sure, but everything was so delicious. Definitely the best breakfast I had at a hotel for my whole two-week stay in Japan.

Kira, 1-night trip

6/10 Good

May 2, 2025

The bad bits first. i) there was no cleaning service unless you ask for it. I resorted in having to empty my own trash from my room. I appreciate that we need to be kinder to the enviornment, but no cleaning service unless you pay extra is a little over the top. ii)The room looked very tired and it needs a lick of paint and a new carpet or deep cleaned. Positves i) Renovations seem to be taking place(not warned about this) so rooms are probably being updated. ii) Breakfast was generally good. iii)Customer service was good too. iv) Great location v)Bed was comfortable

Robin, 3-night trip

6/10 Good

Jun 28, 2024

Easy access from station and price was very good but I wouldn’t happy if I paid full price as the guest room looked very old especially bathroom/toilet. They are due for an upgrade. Found cracks and black mould/dirt in bathroom.

Seijiro, 1-night trip

8/10 Very good

Oct 25, 2024

This hotel is very good for the price. It is greatly located across the road from the train station and the bus station making it easy to get around Hakodate. The only bad point were there was thick layers of dust on the doors and walls of the room and also they have an internal heating/cooling system and due to the cooler weather it was set to heating, but making the rooms extremely hot. We had to sleep with the window open but that let in all the street noise and the wind would bang the shutters. The shutters can’t close either when the window is open so it let all the light it. Overall the hotel was good for the price.

Mikayla, 2-night trip

10/10 Exceptional

Nov 8, 2025

One word ‘excellent’ Both staffs and the room Will book again if return

John, 3-night trip

8/10 Very good

Jan 5, 2025

Was a good budget stay

Rusha, 2-night trip

10/10 Exceptional

May 14, 2025

Easy and convenient to travel to visit Hakodate city

Sakarin, 3-night trip

HOTEL MYSTAYS Hakodate Station

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