At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.
Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
Collins Street - 10 min walk - 0.9 km
Marvel Stadium - 17 min walk - 1.5 km
Melbourne Central - 19 min walk - 1.6 km
Getting around
Melbourne, VIC (MEB-Essendon) - 20 min drive
Melbourne Airport (MEL) - 24 min drive
Avalon Airport (AVV) - 43 min drive
Flinders Street Station - 12 min walk
Spotswood Station - 12 min drive
Southern Cross Station - 16 min walk
Flagstaff Station - 19 min walk
Melbourne Central Station - 23 min walk
Parliament Station - 27 min walk
Restaurants
Crown Entertainment Complex - 11 min walk
KFC - 8 min walk
Crown Atrium - 2 min walk
Cafe Baci's - 5 min walk
Velvet Bar - 4 min walk
About this property
Crown Promenade Melbourne
Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
At a glance
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Hotel size
465 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Other information
Caters to LGBTQ guests
Property amenities
Food and drink
Bar/lounge
Room service
What to do
Tennis
Golfing
Shopping
Working away
Business center
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
Casino
Full-service spa
Hot tub
Sauna
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Sleep well
Alarm clock
What to enjoy
Separate living room
Stay connected
WiFi
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Frequently asked questions
What are the check-in and check-out times at Crown Promenade Melbourne?
You can check in starting at 2 PM. Check-out time is 11 AM.
Is there an onsite casino at Crown Promenade Melbourne?
Yes, there's a casino.
What is there to do at Crown Promenade Melbourne and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness center.
What's the area around Crown Promenade Melbourne like?
Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.
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Crown Promenade Melbourne Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 22, 2025
Great place to stay.
Robert
Robert, 1-night trip
8/10 Very good
Jul 18, 2025
Very nice 9/10
Very pleasant, offered room upgrade. Great location.
RJ
RJ, 2-night trip
8/10 Very good
Jun 25, 2025
Two Day Shopping
Crown Promenade is a good place to stay for food and the ease of walking or taking a tram into the city.
Rhonda
Rhonda, 2-night trip
10/10 Exceptional
Jun 4, 2025
Top level accomodation location and service
Katrina
Katrina, 1-night trip
10/10 Exceptional
Mar 31, 2025
Beautiful room & location
matt
matt, 1-night trip
8/10 Very good
Mar 20, 2025
The staff were super friendly and helpful.
TANYA
TANYA, 1-night trip
10/10 Exceptional
Feb 4, 2025
Fresh nice hotel and affordable
John
John, 4-night trip
10/10 Exceptional
Feb 25, 2025
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama
Marama, 1-night trip
10/10 Exceptional
Dec 7, 2024
Great location
Lorin
Lorin, 1-night trip
8/10 Very good
Feb 22, 2025
Easy walking distance to the cinema and restaurants
Sue
Sue, 1-night trip
10/10 Exceptional
Mar 7, 2025
Easy check in
Adam
Adam, 1-night trip
10/10 Exceptional
Dec 14, 2024
For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean
Sean, 1-night trip
10/10 Exceptional
Sep 18, 2024
Great location
john
john, 1-night trip
10/10 Exceptional
Feb 22, 2025
Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated.
The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie
Coralie, 1-night trip
8/10 Very good
Feb 9, 2025
Great
Jenny
Jenny, 1-night trip
8/10 Very good
May 1, 2025
all good
simon
simon, 2-night trip
8/10 Very good
Feb 25, 2025
The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin
Martin, 2-night trip
10/10 Exceptional
Jan 14, 2023
Perfect location to walk most places, excellent service and rooms
Angela
10/10 Exceptional
Jan 14, 2025
Very good
Michael
Michael, 1-night trip
6/10 Good
Apr 23, 2025
Check the mini bar items
Hotel kind of rundown due to age but still convenient in terms of location.
Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable.
Timothy Liew, Singapore.
Verified traveler
3-night trip
6/10 Good
Jan 20, 2025
Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael
Michael, 1-night trip
10/10 Exceptional
Feb 28, 2025
All good
Gary
Gary, 1-night trip
8/10 Very good
Feb 21, 2025
All good
Sid
Sid, 1-night trip
8/10 Very good
Jan 20, 2025
A little lacking
Comfort would benefit from improvements.
Lorraine
Lorraine, 1-night trip
6/10 Good
Mar 12, 2025
It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin.
Room was a bit grim. Stains on floor.
Staff checking in was unhelpful. I asked a question about the facility and they told me to google it.
Weird and cold experience.