See all properties

Crown Promenade Melbourne

3.5 star property

Choose dates to view prices

Photo gallery for Crown Promenade Melbourne

In-room safe, WiFi, alarm clocks
Lobby
Exterior
Pool
Pool
At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Casino
  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Full-service spa
  • Fitness center
  • Sauna
  • Hot tub
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service

Room options

Similar properties

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers

Crowne Plaza Melbourne by IHG

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,005 reviews
The price is $142
$129 nightly
$142 total
Total includes taxes and fees
Jun 29 - Jun 30
Crowne Plaza Melbourne by IHG
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Collins Street - 10 min walk - 0.9 km
  • Marvel Stadium - 17 min walk - 1.5 km
  • Melbourne Central - 19 min walk - 1.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 43 min drive
  • Flinders Street Station - 12 min walk
  • Spotswood Station - 12 min drive
  • Southern Cross Station - 16 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

Restaurants

  • ‪Crown Entertainment Complex - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Crown Atrium - ‬2 min walk
  • ‪Cafe Baci's - ‬5 min walk
  • ‪Velvet Bar - ‬4 min walk

About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

At a glance

DONE

Hotel size

    • 465 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Other information

    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Bar/lounge
  • Room service

What to do

  • Tennis
  • Golfing
  • Shopping

Working away

  • Business center

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Alarm clock

What to enjoy

  • Separate living room

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Frequently asked questions

What are the check-in and check-out times at Crown Promenade Melbourne?

You can check in starting at 2 PM. Check-out time is 11 AM.

Is there an onsite casino at Crown Promenade Melbourne?

Yes, there's a casino.

What is there to do at Crown Promenade Melbourne and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness center.

What's the area around Crown Promenade Melbourne like?

Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Top level accomodation location and service
Katrina, 1-night trip

10/10 Exceptional

Fresh nice hotel and affordable
John, 4-night trip

10/10 Exceptional

Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama, 1-night trip

10/10 Exceptional

Great location
Lorin, 1-night trip

8/10 Very good

Easy walking distance to the cinema and restaurants
Sue, 1-night trip

10/10 Exceptional

Easy check in
Adam, 1-night trip

10/10 Exceptional

For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean, 1-night trip

10/10 Exceptional

Great location
john, 1-night trip

10/10 Exceptional

Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated. The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie, 1-night trip

8/10 Very good

Great
Jenny, 1-night trip

8/10 Very good

The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin, 2-night trip

10/10 Exceptional

Very good
Michael, 1-night trip

6/10 Good

Check the mini bar items

Hotel kind of rundown due to age but still convenient in terms of location. Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable. Timothy Liew, Singapore.
3-night trip

10/10 Exceptional

Perfect location to walk most places, excellent service and rooms

6/10 Good

Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael, 1-night trip

10/10 Exceptional

All good
Gary, 1-night trip

8/10 Very good

All good
Sid, 1-night trip

8/10 Very good

A little lacking

Comfort would benefit from improvements.
Lorraine, 1-night trip

6/10 Good

It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin. Room was a bit grim. Stains on floor. Staff checking in was unhelpful. I asked a question about the facility and they told me to google it. Weird and cold experience.
Brittney, 1-night trip

4/10 Fair

No in-room dining which is not advertised. Poor availability of pool.
Jenny, 3-night trip

4/10 Fair

Not happy with our stay this time. We have stayed at the Promenade for many years and were disappointed when we arrived to be informed there is no longer in-room dining. This is something that should be noted on the system as this has changed just as of a couple of months ago. If we had known this we would have stayed elsewhere
JOHN, 1-night trip

4/10 Fair

There was blood on my pillowcase, there was something smeared on the wall and toilet was continuously running.
Lisa, 2-night trip

8/10 Very good

3 Stars - not 4.

Check in slow, even with a Hotels.com receipt fully paid; mini bar not restocked but a mini bar check is charged for; remote control not working so no Foxtel accessible; not really 4 staff accom - there is much better available in Melbourne.
Robyn Maree, 2-night trip

2/10 Poor

Hotel room was dirty and clumped long hair found in drain in bathroom shower. This hotel has no room service at all. Airconditioning system in room was broken. Overall cleanliness and condition of room was terrible. I have been a long term guest of this hotel but will not be going back. Hotel Manager Ellis did not even care when informed of the state of the room.
Paul, 1-night trip

2/10 Poor

Disgusting. Bed was wobbly and not supportive. Sore back. Pillows were used and crumpled. No bloody room service are u kidding that’s what people want especially in a 5 star crown hotel! I ordered balloons for the room as it was my husband 60 th birthday. The numbers were around the wrong way so it read 06. Really. What the actual…… nobody could care less. Never going back.
Rebecca, 5-night trip