2/10 Poor
May 4, 2025
Zero Stars
If I could give it zero stars all around I would. We booked through hotels com, show up and the place is rundown, reeks of marijuana, and has several folks hanging around outside at 1a (we had a late flight into ANC). Homelessness I have zero issues with. Public drug use, yelling in the hallways and stairwells, curse words ringing out... We were immediately put off. We get inside and are told they are overbooked and don't have room for us (ok, blessing in disguise)... But then when hotels com trys to call them within 20 minutes to confirm they don't have a room for us, they don't even answer the phone. So, we had to find a different hotel at a higher price after 1a local... The description and website definitely didn't match reality. Will never recommend this location and it rattled my trust in hotels com.
Noel
Noel, 1-night trip