Nestled in the heart of Florence, Hotel Santa Maria Novella offers a serene retreat with a rooftop terrace and coffee shop. Indulge in the breakfast buffet, unwind with a massage at Santa Maria Novella Spa, or cozy up by the lobby fireplace. Previous guests rave about the helpful staff and first-rate property condition.
Piazza di Santa Maria Novella - 1 min walk - 0.0 km
Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
Ponte Vecchio - 8 min walk - 0.7 km
Piazza del Duomo - 8 min walk - 0.7 km
Uffizi Gallery - 11 min walk - 1.0 km
Getting around
Florence Airport, Peretola (FLR) - 25 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 6 min walk
Porta al Prato Station - 16 min walk
Unità Tram Stop - 2 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Buca Mario - 2 min walk
giaogiao stazione firenze - 2 min walk
The Fiddler's Elbow - Irish Pub - 1 min walk
Cantinetta Antinori restaurant Florence - 2 min walk
Ristorante Alla Griglia - 1 min walk
About this property
Hotel Santa Maria Novella
Hotel Santa Maria Novella features a rooftop terrace and puts you just steps from Basilica of Santa Maria Novella. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this boutique hotel include a bar/lounge, a health club, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
71 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 48 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Fireplace in lobby
Television in common areas
Health club
Full-service spa
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
In-room massage
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
Onsite venue - This rooftop bar serves light fare only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 48 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A16HEG2O5Z
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence
Frequently asked questions
Does Hotel Santa Maria Novella offer free cancellation for a full refund?
Yes, Hotel Santa Maria Novella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Maria Novella?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Santa Maria Novella?
Yes. Self parking costs EUR 48 per day.
What are the check-in and check-out times at Hotel Santa Maria Novella?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Santa Maria Novella and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services.
What's the area around Hotel Santa Maria Novella like?
Hotel Santa Maria Novella is a short 2-minute walk from Unità Tram Stop and 6 minutes' walk from Cathedral of Santa Maria del Fiore. Travelers say the area is walkable and good for shopping.
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Reviews
Hotel Santa Maria Novella Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Location
9.6
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, wonderful, fantastic, and a fine dining experience with a variety of options. (78 reviews)
Parking was easily available and convenient for guests with cars. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Train station
View
Walking
Bar
Restaurant
Piazza
Reviews
10/10 Exceptional
Aug 13, 2025
Terrific place
Lovely hotel, great staff, excellent location. Terrific place.
George
George, 1-night trip
10/10 Exceptional
Aug 17, 2025
Stunning hotel in the heart of florence
Beautiful hotel…..
jane
jane, 2-night trip
10/10 Exceptional
Aug 16, 2025
Loved the stay
We thought the hotel was excellent L. We thought the bed and pillows could have been softer
Edward
Edward, 5-night trip
10/10 Exceptional
May 31, 2025
Amazing location & beautiful hotel. We enjoyed our stay there.
Michele
Michele, 3-night trip
10/10 Exceptional
May 27, 2025
Beautiful boutique hotel in a good location.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Jun 10, 2025
Great boutique hotel with wonderful rooms and breakfast in the heart of everything!
Elisabeth
Elisabeth, 2-night trip
10/10 Exceptional
May 9, 2025
very good hotel , well located
George
George, 2-night trip
10/10 Exceptional
Sep 4, 2025
What’s not to like
My 26 year old son stayed here (not me) but his words “fancy”. He thought he was treated like a king. Staff were welcoming, location excellent & a great brekky
Jane
Jane, 1-night trip
10/10 Exceptional
May 17, 2025
Great location
Dunja
Dunja, 5-night trip
10/10 Exceptional
Jun 10, 2025
The hotel was wonderful. Clean rooms, comfortable beds. Great location, within easy walking of all major attractions. The breakfast each morning was delicious.
Daniel
Daniel, 2-night trip
10/10 Exceptional
May 1, 2025
Excellent location and very friendly and helpful staff.
Igor
Igor, 6-night trip
10/10 Exceptional
Jul 18, 2025
Would go back tomorrow!
Great location - 5 min walk to train - 7 min walk to Duomo - beautiful square. Upscale hotel with all the amenities and glitz. Room, bed, bath all opulent, breakfast buffet was wonderful. Staff extremely helpful and friendly.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Jun 1, 2025
This is a fantastic hotel. Amazing location, great service, beautiful rooms, brilliant bar and late night venue. Stay here , no need to keep looking in Florence.
David
David, 3-night trip
10/10 Exceptional
Apr 27, 2025
Excellent location
Clean
Great stai
Monica
Monica, 2-night trip
8/10 Very good
May 21, 2025
The location is good, breakfast ok, the rooms are a bit outdated, for the price.
Ernesto
Ernesto, 2-night trip
10/10 Exceptional
Apr 15, 2025
great location, large clean room, quiet
David
David, 4-night trip
10/10 Exceptional
Apr 6, 2025
Our hotel stay was fabulous and everyone was very helpful.
Julie
Julie, 3-night trip
10/10 Exceptional
Jun 14, 2025
Very beautiful and clean!!!!
deborah
deborah, 1-night trip
10/10 Exceptional
Mar 21, 2025
Close to train station and excellent service, had everything we wanted!
Polly
Polly, 1-night trip
10/10 Exceptional
Feb 26, 2025
Beautiful hotel! Clean, quiet, excellent service and fantastic location! Will definitely stay here again!
Catherine
Catherine, 1-night trip
10/10 Exceptional
Jun 6, 2025
Great hotel in a great section of Florence. Got a high floor view of the square with windows that opened. Staff very friendly, included breakfast was very good but not great, close to everything and a short walk to train station
John
John, 2-night trip
10/10 Exceptional
May 20, 2025
Awesome staff, blessings to all!
James
James, 3-night trip
8/10 Very good
Feb 23, 2025
Lovely period hotel
Very clean, staff attentive
Walking distance to all attractions
Elisabeth Jane
Elisabeth Jane, 4-night trip
10/10 Exceptional
Apr 11, 2025
Convenient location. Excellent staff and service.
Zili
Zili, 1-night trip
8/10 Very good
Jul 28, 2025
The hotel was clean, which we appreciated. However, it was quite difficult to find at first due to a very small nameplate. There were also many steps to reach our room, and the reception didn’t offer a particularly warm welcome, which made our arrival feel a bit cold. The location was good though, which was a definite plus.