Unfortunately, our stay at this hotel was very disappointing. The room was filthy upon arrival – dust everywhere, stained bedding, and a general lack of cleanliness. The bathroom was in particularly bad shape, with grime in the shower, a dirty toilet, and an unpleasant smell that lingered throughout our stay.
To make things worse, the in-room safe was broken, which made it difficult to store valuables securely. We raised these issues with the staff, but the response was either slow or dismissive, and nothing was properly addressed.
Overall, it felt like basic standards of cleanliness and maintenance were not being met. Definitely not the experience we expected, and we would not return.