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Hotel Serrano

2.5 star property
Frederico Westphalen hotel with restaurant and bar/lounge

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Photo gallery for Hotel Serrano

Reception
Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi
Exterior
Reception
Private kitchen
Hotel Serrano is a warm retreat in the heart of San Francisco, with a free breakfast buffet and daily manager's reception that delight guests. Enjoy high-speed WiFi, unwind at the bar or restaurant, or grab a coffee at the café.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Free breakfast
  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Daily housekeeping
  • Pets allowed
  • Elevator
  • Digital TV service
  • Free self parking
  • Free toiletries

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Wet bar
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Bathroom | Free toiletries, bidet, towels, soap

Presidential Room

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Bidet
Wet bar
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
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8.8 out of 10, Excellent, 91 reviews
The price is $72
$68 nightly
$72 total
Total includes taxes and fees
Jun 13 - Jun 14
Cantelle Hotel
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About the neighborhood

Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 1.1 km

Restaurants

  • ‪Buddha Sushi - ‬10 min walk
  • ‪Pizzaria Dom Luiggi - ‬5 min walk
  • ‪Preta Lanches - ‬11 min walk
  • ‪Cafe Sol - ‬12 min walk
  • ‪Churrascaria e Restaurante Jacaré - ‬11 min walk

About this property

Hotel Serrano

Hotel Serrano is a great choice for a stay in Frederico Westphalen. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Portuguese

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets stay free (dogs and cats only, 1 total)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Yes, cats and dogs stay free, with a limit of 1 total.

Is parking offered on site at Hotel Serrano?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near Hotel Serrano?

Yes, there's an onsite restaurant.

What's the area around Hotel Serrano like?

Hotel Serrano is located a short 14-minute walk from Wilson Lutz Farias Municipal Museum.

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Hotel Serrano Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária. Único ponto negativo é que estavam sem água quente no chuveiro.
1-night trip

10/10

3-night trip

8/10

1-night trip

10/10

1-night trip

6/10

2-night trip

8/10

Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
2-night trip

8/10

1-night trip

8/10

1-night trip

10/10

Otimo
1-night trip

8/10

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
2-night trip

8/10

1-night trip

6/10

1-night trip

10/10

1-night trip

8/10

2-night trip

8/10

Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
1-night trip

10/10

3-night trip

8/10

Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
1-night trip

10/10

1-night trip

10/10

1-night trip

8/10

3-night trip

10/10

1-night trip

8/10

Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
2-night trip

10/10

2-night trip

8/10

Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
2-night trip

8/10

Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
2-night trip