Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
Puerto Morelos beachfront property with free water park and spa

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Aerial view - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
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On the beach, white sand, beach umbrellas, beach towels - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
10 restaurants, Asian cuisine - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
Premium bedding, minibar, in-room safe, desk - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 9 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Premium TV channels
$350 nightly
The total price is $350
Dec 14 - Dec 15
Total with taxes and fees

Why we love this property

Seaside bliss
Dive into seaside fun at this all-inclusive resort on a white sand beach. Paddleboarding, kayaking, and relaxation await with beach towels and umbrellas.
Aquatic paradise
This luxury hotel offers 9 outdoor pools, a free water park, and a children's pool. Pool cabanas, loungers, and a swim-up bar create the perfect escape.
Spa escape sanctuary
A full-service spa offers indulgent treatments from aromatherapy to deep-tissue massages. Visitors rejuvenate in the sauna, steam room, and hot tub.

Room options

Available filters for rooms
Showing 28 of 28 rooms

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Master with Ocean View

  • 1097 sq ft
  • Sleeps 2

Suite Master with Ocean View

  • 1377 sq ft
  • Sleeps 4

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(31 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

7.8 out of 10
Good
(18 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Water Park View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

Junior Suite Water Park View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Suite Master

  • 1377 sq ft
  • Sleeps 4

Suite Junior

  • Sleeps 3

Suite Junior

  • Sleeps 4

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About the neighborhood

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Ojo de Agua Beach - 10 min drive - 6.4 km
  • Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Bistro El Beso - ‬17 min drive
  • ‪Blue Moon - ‬16 min drive
  • ‪Route 66 - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

At Dreams Puerto Morelos Resort & Spa - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to onsite kayaking. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Asian cuisine, Miyako is one of 10 restaurants and 3 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 438 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 10 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Kayaking
  • Evening entertainment
  • Paddleboard on site
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Ziplining nearby

Working away

  • Conference space (51000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Wine tasting room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Afthonia - This buffet restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1300 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Dreams Puerto Morelos Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 9 outdoor swimming pools. Dreams Puerto Morelos Resort & Spa - All Inclusive also has 3 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna and an arcade.

Are there restaurants at or near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 10 onsite restaurants, featuring Asian cuisine.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Dreams Puerto Morelos Resort & Spa - All Inclusive like?

Dreams Puerto Morelos Resort & Spa - All Inclusive is located a short 1-minute walk from Petempich Bay. Travelers say this property is in a good location.

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Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Restaurant
Children
Family friendly
Drinks
Recreation
Entertainment

Reviews

8/10 Very good

Professional staff. Entertainment daily. Descent food. Comfortable accomodations. No beach.
Aribell, 10-night trip

10/10 Exceptional

The staff is wonderful, they really go above any other resorts we have been to.
Rebecca, 7-night trip

8/10 Very good

This hotel is clean and quiet,staff so nice and polite.
yoke yee, 3-night trip

8/10 Very good

They have 5 different restaurants and food was good.
Liah, 4-night trip

10/10 Exceptional

A best option with kids to stay.
Micael, 6-night trip

10/10 Exceptional

Excellent services, staffs so friendly and restaurant with so many choice of food.
BINH, 4-night trip

8/10 Very good

Friendly staff.
Maricela, 4-night trip

10/10 Exceptional

People is nice and the food was great
Kevin Josue, 4-night trip

10/10 Exceptional

The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.
Katerine, 5-night trip

10/10 Exceptional

Amazing restaurant options. Rooms were super clean and big.
Benjamin, 5-night trip

8/10 Very good

Very friendly staff, good service
Keilyn A Ramirez, 5-night trip

10/10 Exceptional

The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Jennifer, 5-night trip

10/10 Exceptional

The hotel was excellent, the employees there were so very nice, professional. The food is delicious, the shows at night are excellent, the kids area safe and fun. The Mexican night was excellent the mariachis, foods and decorations… We really enjoyed our stayed at Hyatt Ziva Rivera Cancun… Is highly recommended for families…
BEATRIZ MONJE, 5-night trip

10/10 Exceptional

I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful.
Courtney, 4-night trip

10/10 Exceptional

Fun things to do, friendly and helpful staff, beautiful pools and ocean, excellent dining options, all-inclusive
Andrew, 4-night trip

10/10 Exceptional

From the moment we arrived too the moment we left, we felt a hospitality that really let us ease into relaxation.
Susana, 4-night trip

8/10 Very good

Food okay , staff excellent, to get to the hotel awful road , amenities not much but everything was okay .
Diana, 7-night trip

8/10 Very good

Very family friends resort. Lots of fun things for children to do!
Essence, 5-night trip

8/10 Very good

Great staff
Gurjeet, 4-night trip

10/10 Exceptional

Worth the stay. The staff is amazing. The ground level suites was the best.. easy access to pools, and drinks lol
Remson, 4-night trip

10/10 Exceptional

The staff was friendly, the resort was clean, and lot of
Malika, 3-night trip

10/10 Exceptional

Amazingggg place & staff!
Carmen, 6-night trip

8/10 Very good

We just got back from our stay at Hyatt Ziva Riviera Cancún, and I honestly can’t say enough good things about it. From the moment we arrived, we were treated with kindness and care. The hospitality here is unmatched. The resort is beautiful, the food is amazing, and every part of our trip felt thoughtfully handled.
Bertha Brown-, 4-night trip

8/10 Very good

The staff are very friendly, clean, hotel, efficient and fast. Everyone does their job.
Karwan, 4-night trip

8/10 Very good

Very clean and family friendly resort. Whole family had a blast!
Harman, 5-night trip