In the heart of Newcastle, Crystalbrook Kingsley offers a luxurious retreat with modern comforts. Savor breakfast at Roundhouse or unwind in the garden and enjoy free WiFi. The helpful staff has left a lasting impression on previous guests.
At Crystalbrook Kingsley, you'll be within a 10-minute drive of Newcastle Beach and John Hunter Hospital. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Roundhouse, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include free bike rentals, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish
At a glance
DONE
Hotel size
130 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 4 and younger eat free breakfast
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (AUD 50 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 3281 ft (AUD 15 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped rentals nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Bike storage
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 for adults and AUD 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 70.0 per day
Parking
Covered valet parking costs AUD 50 per day with in/out privileges
Parking is available nearby and costs AUD 15 per day (3281 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle
Frequently asked questions
Does Crystalbrook Kingsley offer free cancellation for a full refund?
Yes, Crystalbrook Kingsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystalbrook Kingsley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Kingsley?
Yes. Valet parking costs AUD 50 per day. Parking spots may be limited.
What are the check-in and check-out times at Crystalbrook Kingsley?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crystalbrook Kingsley and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours and segway rentals. Crystalbrook Kingsley also has a garden.
Are there restaurants at or near Crystalbrook Kingsley?
Yes, there's an onsite restaurant, Roundhouse.
What's the area around Crystalbrook Kingsley like?
Crystalbrook Kingsley is in Newcastle City Centre, a short 3-minute walk from Civic Station and 18 minutes' walk from Newcastle Beach. Travelers give top marks for the hotel's prime location.
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Crystalbrook Kingsley Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
View
Parking
Location
Bar
Food
Breakfast
Bed
What guests liked
The property's restaurant and bar offer great dining options with stunning views and delicious meals. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 26, 2025
Nice hotel in excellent location
Nice hotel in excellent location. Loved the buffet breakfast and they looked after our bags for several hours.
Cameron
Cameron, 1-night trip
10/10 Exceptional
Jun 16, 2025
Fab weekend stay
Great stay, beautiful stylish room. Clean, comfy & great location
Stephanie
Stephanie, 2-night trip
10/10 Exceptional
Jul 5, 2025
Our birthday celebration
It was great, excellent venue & service.
Mary
Mary, 1-night trip
10/10 Exceptional
Jul 1, 2025
Great stay
Loved the Crystalbrook for our two night stay. Foyer and downstairs bar is great. Rooms are very clean and styled very nicely. Didn’t go to the restaurant and bar on the top floor.
In a great location and a five minute walk to the waterfront.
Leanne
Leanne, 2-night trip
10/10 Exceptional
Apr 24, 2025
Excellent hotel
Excellent hotel-well positioned
Peter davis
Peter davis, 1-night trip
8/10 Very good
Jul 23, 2025
Small but comfortable room, no work desk
Room small but comfortable. No work desk. Room service food hit and miss. Can’t park your car underneath building unless you pay $50 valet service. Overall did not suit my purpose.
Tracey
Tracey, 2-night trip
10/10 Exceptional
Apr 21, 2025
Fantastic hotel with a nice signature scent. Enjoyed the buffet breakfast on the top floor with great views to be had while eating. Great central location, walking distance to everywhere, so many dining options nearby, highly recommend, we would stay here again in a heart beat!
mark
mark, 3-night trip
10/10 Exceptional
Apr 21, 2025
Super friendly staff, from the time we arrived, to dining, room service and everything in-between. They made us feel very welcome, not like guests, but like 'part of the family'. A BIG thank you for making our stay a special and memorable one.
Rui
Rui, 4-night trip
10/10 Exceptional
Apr 22, 2025
3 night stay
We enjoyed an excellent 3 nights. Close to the CBD and the tram service which is fantastic for getting to the beach. We recommend the restaurant on the top floor which is outstanding. Great food with first class service.
graham
graham, 3-night trip
10/10 Exceptional
Apr 13, 2025
Wonderful service
Nicole
Nicole, 1-night trip
10/10 Exceptional
Jan 12, 2025
Great staff, great hotel.
Alana
Alana, 1-night trip
10/10 Exceptional
May 9, 2025
Cool City Vibes in Newcastle
Lovely hotel with a nice ambiance. We were disappointed that the restaurant was fully booked. Our Park view room on Level 5 was nicely decorated and very comfortable. Only thing it didn’t have was a mirror in the main room (which comes in handy). The bed was comfortable and aircon was the perfect temperature.
John
John, 2-night trip
10/10 Exceptional
Mar 30, 2025
Great place
Great Hotel very convenient location rooftop bar wasn’t open on a Sunday bizarre & a big disappointment.
Verified traveler
1-night trip
10/10 Exceptional
Jan 25, 2025
Great clean motel. Great sites close by easy transport options.
Steve
Steve, 2-night trip
10/10 Exceptional
Jan 4, 2025
Great location
John
John, 1-night trip
10/10 Exceptional
Jan 2, 2025
Beautiful room, very impressed with the property, fantastic breakfast with gorgeous views, will definitely stay again
Alina
Alina, 1-night trip
8/10 Very good
Feb 18, 2025
Great comfortable bed. Easy acess to public transport and late check out.
Paul
Paul, 1-night trip
10/10 Exceptional
Jan 14, 2025
Great location and very high end rooms. Exquisite restaurant and view.
Anne-Maree
Anne-Maree, 2-night trip
10/10 Exceptional
Jan 9, 2025
The Kingsley was a very quiet place to stay and was in walking distance to Newcastle's nightlife.