In Salzburg-Süd, ARCOTEL Castellani Salzburg offers a tranquil retreat with a garden and library. Enjoy al fresco dining at the on-site restaurants or unwind at the bar. With high-speed WiFi, dry cleaning services, and helpful staff nearby attractions like Salzburg Cathedral are within easy reach.
Chinesische Mauer Chinarestaurant Lin - 3 min drive
Steinlechner Jedermann's Wirtshaus - 2 min drive
Unikum - 9 min walk
Ben's Cafe - 2 min drive
About this property
ARCOTEL Castellani Salzburg
At ARCOTEL Castellani Salzburg, you'll be just a 5-minute drive from Mozart's Birthplace and Salzburg Christmas Market. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Eschenbach, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge, a snack bar/deli, and a terrace.
Languages
Arabic, English, German
At a glance
DONE
Hotel size
154 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 23 per day)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Art supplies
Children's books
What to do
Hiking/biking trails nearby
Rafting nearby
Surfing/body boarding nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (3983 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Fitness center
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
48-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Eschenbach - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Restaurant Salieri - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Da Capo Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self parking costs EUR 23 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg
Frequently asked questions
Does ARCOTEL Castellani Salzburg offer free cancellation for a full refund?
Yes, ARCOTEL Castellani Salzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL Castellani Salzburg?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
Is parking offered on site at ARCOTEL Castellani Salzburg?
Yes. Self parking costs EUR 23 per day.
What are the check-in and check-out times at ARCOTEL Castellani Salzburg?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at ARCOTEL Castellani Salzburg?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (10-min drive) is nearby.
What is there to do at ARCOTEL Castellani Salzburg and nearby?
Have fun with nearby activities like boat tours, hiking, and mountain climbing. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near ARCOTEL Castellani Salzburg?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around ARCOTEL Castellani Salzburg like?
ARCOTEL Castellani Salzburg is in Salzburg-Süd, a short 17-minute walk from Salzburg Cathedral and 19 minutes' walk from Salzburg Christmas Market.
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ARCOTEL Castellani Salzburg Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bed
Shower
Trains
Reviews
8/10 Very good
Oct 4, 2024
Nice hotel.
Kevin
Kevin, 1-night trip
8/10 Very good
May 31, 2024
It’s a great option for staying in Salzburg
JAVIER
JAVIER, 1-night trip
8/10 Very good
Jun 27, 2024
Checkin was great & staff very helpful with sites to visit in the rain.
We really liked the location walkable to downtown.
Highly recommend this property.
Kathryn
Kathryn, 1-night trip
10/10 Exceptional
Jan 2, 2024
I liked the hotel and the area
Michael
Michael, 5-night trip
10/10 Exceptional
Aug 28, 2023
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
William
William, 1-night trip
10/10 Exceptional
Jul 15, 2024
We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
Simone
Simone, 3-night trip
10/10 Exceptional
Jul 1, 2023
Nice hotel with nice personnel
Davor
Davor, 1-night trip
10/10 Exceptional
Dec 21, 2024
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Diane
Diane, 5-night trip
8/10 Very good
Dec 15, 2024
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
John
John, 1-night trip
10/10 Exceptional
Jul 6, 2024
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Melissa
Melissa, 1-night trip
10/10 Exceptional
Jan 12, 2023
Wonderful service and hotel
Great hotel near by to my office
With big room that facing to the garden. Very good breakfast
Yoni
Yoni, 1-night trip
10/10 Exceptional
Nov 10, 2024
good
Hao
Hao, 1-night trip
10/10 Exceptional
Sep 16, 2024
Restaurant at hotel closed. Only one towel in bathroom
Verified traveler
1-night trip
6/10 Good
Aug 21, 2023
Nice, but not great
Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.
Verified traveler
1-night trip
10/10 Exceptional
Feb 17, 2024
Different !
Milan
Milan, 1-night trip
10/10 Exceptional
Jun 13, 2023
A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there.
Ruben
10/10 Exceptional
May 29, 2023
Everything fine
Frank
Frank, 1-night trip
6/10 Good
Jul 3, 2023
Price high for that category
Philipp
Philipp, 1-night trip
8/10 Very good
Aug 20, 2024
All good except for air conditioning
We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Nicole
Nicole, 3-night trip
6/10 Good
Dec 31, 2023
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Amandeep
Amandeep, 3-night trip
2/10 Poor
Dec 4, 2023
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.
Karen
2/10 Poor
Aug 26, 2022
Not Recommended !
The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
Verified traveler
1-night trip
4/10 Fair
Jul 29, 2022
We were sent to a room which was flooded by the shower water. There was a fan on in attempt to dry out the carpet. The smell was pungent. When we called, we were sent 2 guys who said they were going to vacuum the carpet and we had to stay there because they didn’t have any room available (our card had a number which was then crossed to this new one). I asked about another room as the smell was not going to go away. As they could not vacuum the carpet, all of a sudden they found another room available. Not nice at all.
Lidia
Lidia, 1-night trip
2/10 Poor
Dec 6, 2023
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service