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Best Western Plus Hotel Plaza

4.0 star property
Hotel with bar/lounge, near Port of Naples

Choose dates to view prices

Discover the upscale charm of Best Western Hotel Plaza, where a rooftop terrace and 24-hour gym await. With in-room WiFi, a coffee shop, dry cleaning services and multilingual staff nearby Naples Underground and Sansevero Chapel Museum.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
$114 nightly
The total price is $139
Jan 8 - Jan 9, 2026
Total with taxes and fees

Why we love this property

Satisfying dining choices
Dive into culinary delights at this hotel's cafe and bar. A satisfying buffet breakfast starts the day with flavorful options.
Sleep sanctuary
This hotel offers sublime relaxation with rainfall showerheads and balcony views. Guests can enjoy 24-hour room service and access to minibars.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Rainfall showerhead
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Rainfall showerhead
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Bed is French Bed)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing

Junior Suite, Multiple Beds, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Rainfall showerhead
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Front of property - evening/night
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  • Pet friendly
  • Parking available
  • Free WiFi
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7.8 out of 10, Good, 981 reviews
$119 nightly
The price is $144
Dec 21 - Dec 22
Total with taxes and fees
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About the neighborhood

Map
Piazza Principe Umberto I, 23, Naples, NA, 80142

What's nearby

  • Corso Umberto I - 3 min walk - 0.3 km
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Port of Naples - 20 min walk - 1.7 km

Getting around

  • Naples Intl. Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Central Station - 6 min walk
  • Montesanto Station - 30 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Piazza Garibaldi Station - 3 min walk
  • Garibaldi Tram Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Pizzeria Scugnizzo - ‬5 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪Gran Caffè Novara - ‬4 min walk
  • ‪Vincenzo Costa - ‬4 min walk

About this property

Best Western Plus Hotel Plaza

Best Western Plus Hotel Plaza is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a rooftop terrace and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Piazza Garibaldi Station is 3 minutes.

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free (dogs only)
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 25 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered self parking costs EUR 25 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Are pets allowed at Best Western Plus Hotel Plaza?

Yes, dogs stay free.

Is parking offered on site at Best Western Plus Hotel Plaza?

Yes. Self parking costs EUR 25 per day.

Is airport shuttle service offered by Best Western Plus Hotel Plaza?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Hotel Plaza?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.

What is there to do at Best Western Plus Hotel Plaza and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does Best Western Plus Hotel Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Best Western Plus Hotel Plaza like?

Best Western Plus Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples Intl. Airport (NAP) and 7 minutes' walk from Spaccanapoli.

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Reviews

Best Western Plus Hotel Plaza Reviews

7.4

Good

8.2

Cleanliness

5.8

Location

7.8

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Breakfast
Room
Service staff
Neighborhoods
Taxi
Cities
Location
View
Parking
Subway

Reviews

8/10 Very good

Clean room, attentive staff for the most part but not too friendly, small shower,
Lori, 8-night trip

10/10 Exceptional

The hotel was very nice and the breakfast was excellent.
Monica, 1-night trip

10/10 Exceptional

The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Rodrigo, 4-night trip

10/10 Exceptional

Naples was good

Loved it and great location
James, 2-night trip

10/10 Exceptional

Friendly staff and nice location
Ozcan, 1-night trip

8/10 Very good

Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Kenneth, 1-night trip

10/10 Exceptional

The rooftop was very nice, breakfast excellent
Colm, 1-night trip

10/10 Exceptional

Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Keith, 1-night trip

8/10 Very good

Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Leigh, 1-night trip

8/10 Very good

Room was updated and clean. Closeness to train station was a plus.
Salvador, 2-night trip

6/10 Good

The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Carolyn, 3-night trip

10/10 Exceptional

The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Valeria, 1-night trip

10/10 Exceptional

Staff was so friendly! Went out of their way to become our friends and give next-level service.
Cassidy, 1-night trip

8/10 Very good

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Win Sum, 4-night trip

10/10 Exceptional

Staff is super friendly and helpful. Was able to use luggage storage after checkout
Brenda, 1-night trip

10/10 Exceptional

The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
REBECCA, 2-night trip

10/10 Exceptional

Plain but serviceable!

I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
R J, 13-night trip

8/10 Very good

Comfotable, convenient and with helpful staff

Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
2-night trip

10/10 Exceptional

Very centrally located. The area is a little rough but we live in a similar type city.
Joseph, 11-night trip

10/10 Exceptional

When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Lisa, 1-night trip

6/10 Good

Property was fine, not sure I would stay again. Area around hotel appeared a little rough, not sure it was unsafe as much as the streets were dirty with many locals hanging around. It is a 5 min walk to Termini and there are many restaurants very close by. We went on 2 tours and the meeting point was at a hotel that was a short 10 min walk. Location was convenient. Staff was helpful. Rooms were small and dark, and did not get much daylight. For the price and the amount of time we spent in the room it worked out well.
April, 3-night trip

4/10 Fair

Rooms were very tiny and barely had any room to move around. Air conditioning did not work one of the nights. Did not feel safe walking around outside of the hotel. Incredibly overpriced for the quality of hotel.
Laura, 2-night trip

6/10 Good

Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.
Fanny S Kuen, 1-night trip

4/10 Fair

The one thing the BW Hotel Plaza in Naples has going for it is it's close proximity to the Centrale Train Station. It is about a 5 minute walk pulling suit cases to get from the trains to the BW location. However, you are walking thru what has to be one of the very worst part of Naples (??).... I certaintly would not stay here if I were a young female and had plans to go out walking in the evenings to go to dinner. (The heavy metal doors that lock on the front of hotel give you some idea of it's location). The hotel had the worst 'sewage' type of smell of all time. We hoped it would go away once we were in our room, but it was even worse. The noise of constant sirens and horns blaring went all night long. The beds were twins, which we had asked for, but, very very very narrow twin beds. The linens were nice :) And, the hotel agent did arrange for us a 30 euro ride via taxi to the airport in the morning. All in all, I would not stay here again. We just considered it was a Best Western and would have the same standards as what we are somewhat use to.
BERNICE, 1-night trip

8/10 Very good

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.
Silvia, 3-night trip