In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.
Popular amenities
Childcare
Parking available
Laundry facilities
Pet friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
Room service
Room service
Babysitting
Business center
3 meeting rooms
24-hour front desk
Front-desk safe
Snack bar/deli
Laundry service
Feel at home (6)
Babysitting services
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $160
$160
includes taxes & fees
$140 per night
May 4 - May 5
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Room, Balcony
Superior Room, Balcony
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
City view
Sleeps 2
1 Queen Bed
View all photos for xxx Superior Single xxx
xxx Superior Single xxx
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Sleeps 2
1 Queen Bed
View all photos for Comfort Room, Mobility Accessible, Ground Floor
Comfort Room, Mobility Accessible, Ground Floor
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Grand Hotel Francais - ex. Best Western puts you in a great location, within just a 10-minute walk of Rue Sainte-Catherine and Place de la Bourse. This eco-certified hotel is also within a short drive of Cité du Vin and Bordeaux Exhibition Center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, Spanish
At a glance
Hotel size
35 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (EUR 20 per day; discounts available)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting services
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Victorian architecture
Accessibility
Elevator
Elevator door width (inches): 90
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Office
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux
Frequently asked questions
Are pets allowed at Grand Hotel Francais - ex. Best Western?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Francais - ex. Best Western?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Francais - ex. Best Western?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.
Are there restaurants at or near Grand Hotel Francais - ex. Best Western?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Francais - ex. Best Western like?
Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Grand Hotel Francais - ex. Best Western Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Cities
Restaurant
Breakfast
Bar
Shower
Store
Bathroom
What guests liked
Breakfast was consistently described as excellent, good, and outstanding by multiple guests. (11 reviews)
The property staff provided great recommendations on local restaurants and dining options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 17, 2025
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Becky
Becky, 2-night trip
8/10 Very good
Oct 27, 2024
Great place
Lev
Lev, 3-night trip
10/10 Exceptional
Oct 14, 2024
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
Nov 3, 2024
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Claire
Claire, 1-night trip
10/10 Exceptional
Nov 12, 2024
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast.
Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Harvey
Harvey, 3-night trip
10/10 Exceptional
Oct 29, 2024
Very central clean and welcoming
marc moshe
marc moshe, 1-night trip
8/10 Very good
Sep 9, 2024
Great location
Great location, nice room but quite small, great shower
R
R, 2-night trip
10/10 Exceptional
Sep 20, 2024
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Leanne
Leanne, 3-night trip
6/10 Good
Oct 7, 2024
The comfort room is small but fine for a short stay.
Central location tram tickets can be bought at the hotel with reductions available for local attractions.
Lots of restaurants in the area.
Janet
Janet, 3-night trip
10/10 Exceptional
Aug 7, 2024
location and service very good.
STEFFENDANIEL
STEFFENDANIEL, 2-night trip
6/10 Good
Apr 13, 2025
Start was poor, but good recovery
I would say that our stay was ok.
The staff were wonderful and accommodating
However, I booked a room with the understanding that it was a queen/ king bed. It was a double.
The room tiny, and I really think was not represented well on the website. It would have been perfect if I was by myself and staying for a couple of days.
We were two and staying for 3 nights. I had prepaid to get the “deal” of 170€
We had another couple with us and they had a budget so we decided to stay at the same hotel in a similar room to them.
I was quite annoyed when I went to reception after the first sleepless night and I said it was unacceptable.
The lady at the front desk sprung into action and got me a different much bigger room with a kind bed. We weee all moved in by 9am. It cost 30€ bt was worth it
One thing I would recommend is…like most hotels I’ve stayed in in Bordeaux…put a Nespresso maker in the room and maybe a couple of canales.
Again, staff were top notch and the hotel could be good with a couple of upgrades. Be careful when booking and check the bed size
gerard
gerard, 3-night trip
10/10 Exceptional
May 13, 2024
Great location and cocktail bar
Mark
Mark, 3-night trip
10/10 Exceptional
Aug 20, 2024
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Gordon
Gordon, 3-night trip
10/10 Exceptional
Nov 11, 2024
Excellent location, service and rooms!
Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Marc
Marc, 1-night trip
10/10 Exceptional
Jul 1, 2024
Weekend in Bordeaux
Great location and friendly staff.
Lovely cocktail bar.
William
William, 2-night trip
10/10 Exceptional
Jul 19, 2024
The hotel staff were helpful and very professional.
Ed
Ed, 2-night trip
10/10 Exceptional
Sep 6, 2024
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Andy
Andy, 2-night trip
10/10 Exceptional
Jun 1, 2024
Beautiful hotel tucked away on a quiet street in a bustling part of town. Has a great hotel bar.
Tonya
Tonya, 4-night trip
10/10 Exceptional
Nov 26, 2023
Great hotel and location.
Svetlana
Svetlana, 3-night trip
10/10 Exceptional
Jul 5, 2024
Great stay. Highly recommend
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jun 12, 2024
Perfect location! Does the job.
Great location.
Leonardo Jr.
Leonardo Jr., 3-night trip
6/10 Good
Sep 12, 2024
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Eva
Eva, 1-night trip
10/10 Exceptional
Apr 29, 2024
Nice staff clean quiet rooms
Andrew
Andrew, 1-night trip
6/10 Good
Jul 21, 2024
It was what you expected for a 3 star hotel. They had a beautiful bar in the hotel.
Uma
Uma, 2-night trip
8/10 Very good
Sep 19, 2024
More choice of teas in the room would be my only minor criticism