Best Western Pembroke Inn & Conference Centre is a haven in the business district, offering a tranquil atmosphere with an indoor pool and children's pool. Unwind at the sauna or spa tub, then enjoy breakfast or dinner at Westwinds Restaurant. Guests rave about the helpful staff and amenities like yoga classes, arcade games, dry cleaning services.
Algonquin College Pembroke Campus - 4 min drive - 3.3 km
Pembroke Hydro Museum - 4 min drive - 3.3 km
Festival Hall Centre for the Arts - 4 min drive - 3.3 km
Champlain Trail Museum and Pioneer Village - 7 min drive - 6.2 km
Getting around
Ottawa International Airport (YOW) - 99 min drive
Restaurants
Tim Hortons - 4 min drive
Tim Hortons - 7 min drive
Subway - 7 min drive
McDonald's - 5 min drive
Brum's Dairy Ltd - 4 min drive
About this property
Best Western Pembroke Inn & Conference Centre
Best Western Pembroke Inn & Conference Centre is a great choice for a stay in Pembroke. Guests can take a dip in the indoor pool or grab a bite to eat at Westwinds Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English, French
At a glance
DONE
Hotel size
88 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Barbecue grills
Snack bar/deli
Traveling with children
Children's pool
Children's menu
What to do
Fitness classes
Pilates classes
Yoga classes
Pool table
Snow tubing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (10818 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Health club
An indoor pool
Arcade/game room
Hot tub
Sauna
Banquet hall
Reception hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Westwinds Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke
Frequently asked questions
Is there a pool at Best Western Pembroke Inn & Conference Centre?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Best Western Pembroke Inn & Conference Centre?
Yes, pets are welcome. There's a charge of CAD 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Pembroke Inn & Conference Centre?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Pembroke Inn & Conference Centre?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Pembroke Inn & Conference Centre and nearby?
Have fun with nearby winter activities like snow tubing, snowmobiling, and snowshoeing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Best Western Pembroke Inn & Conference Centre also has a sauna, a health club, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Pembroke Inn & Conference Centre?
Yes, there's an onsite restaurant, Westwinds Restaurant.
What's the area around Best Western Pembroke Inn & Conference Centre like?
Best Western Pembroke Inn & Conference Centre is located a short 1-minute walk from Pembroke Welcome Centre.
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Best Western Pembroke Inn & Conference Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Breakfast
Hot Tub
Bed
Amenities
Lobby
Children
Food
What guests liked
Breakfast was consistently described as delicious, good, fantastic, and amazing with many guests enjoying the included meal. (13 reviews)
The pool was clean, spacious, and well-maintained, with many comfortable seating areas and a great temperature. (11 reviews)
The gym was amazing with a lot of equipment. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jul 12, 2025
We had a very good stay with comfortabele beds
Margje
Margje, 1-night trip
10/10 Exceptional
Jul 17, 2025
Fantastic hotel for families
THE PERFECT ACCOMMODATIONS For Our family. They have a great pool area and a fantastic gym for those who like to use it while away. The rooms were very clean. The included breakfast was the best we have ever had at any hotel. You order off a menu and it is made fresh to order. Wil definitely be staying here again when in the area for river rafting.
Kristin
Kristin, 1-night trip
10/10 Exceptional
Jul 14, 2025
Great place!
Clean. Comfortable bed! Very good offering of breakfast. Convenient full service restaurant with good selection for dinner! Friendly staff! Easy location close to hwy 17 but not noisy!
Joanne L
Joanne L, 1-night trip
10/10 Exceptional
May 1, 2025
Highly recommend this hotel!
Shane
Shane, 1-night trip
8/10 Very good
Jul 25, 2025
Mini break
Hotel was in a good location for our needs, the room was great we stayed in a standard king, it was a very spacious room with a small kitchen area that had a sink, microwave, small fridge and coffee maker, there was a small seating area that had two comfortable chairs and foot stool. It was very quiet hotel we never heard any banging doors or kids running around. Would stay here again that’s for sure
Samantha
Samantha, 1-night trip
10/10 Exceptional
May 29, 2025
Excellent and highly recommended!
The room was very clean and bed was so comfortable! Love the sit down full breakfast included and no extra charge and rare to have these days.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Mar 10, 2025
Especially appreciated the in hotel restaurant.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Apr 30, 2025
My family of 5 stayed here during a business trip. Our room backed onto the pool which was really nice. The staff were very friendly, the rooms were clean, and the restaurant on site was very good! We were very happy with our stay!
Shane
Shane, 1-night trip
8/10 Very good
May 18, 2025
We enjoyed our stay
Rooms ate nice and clean. The hot tub was a bit dirty. Overall very nice place.
Verified traveler
1-night trip
8/10 Very good
Jun 24, 2025
Nice stay
Decent restaurant on the premises. The only problem was the air conditioner. It was loud and ineffective. Other than that we enjoyed our 1 night stay.
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 20, 2025
I would recommend this hotel over and over again. Very clean and comfortable with a nice pool area. The restaurant was a nice plus. Very convenient.
Michelle
Michelle, 1-night trip
6/10 Good
Jun 2, 2025
It’s a dated building well kept. Breakfast was not impressive unfortunately.
Janice-ann
Janice-ann, 1-night trip
10/10 Exceptional
Mar 16, 2025
The room and staff are lovely and they treated my dogs like royalty ☺️
Abbey
Abbey, 2-night trip
8/10 Very good
Apr 21, 2025
My stay at your hotel was nice. The gym attached to the facility is a great surprise since it has a lot of equipment versus what you find in other hotels. The restaurant also has very good food as well.
Christopher
Christopher, 2-night trip
10/10 Exceptional
Jan 1, 2025
we had a wonderful time at this property and the food was delicious
Timothy
Timothy, 1-night trip
6/10 Good
Jul 24, 2025
Check in was fine; our room was on the bottom floor - odd smell and very humid. There was a dehumidifier in our room that we had to turn off. The A/C unit made a rattling sound when it kicked on - also had to turn that off. Hotel is showing its signs of age. Also the "free" breakfast is very very basic. Better off heading to Tims across the road.
Verified traveler
1-night trip
10/10 Exceptional
Apr 20, 2025
Everything was allright!
Guylaine
Guylaine, 2-night trip
10/10 Exceptional
Apr 19, 2025
Staff was excellent. Rooms are spacious , bed was comfy .
This hotel was right off the major highway. Convinience store and gas station across the road.
Would recommend this hotel
Monique
Monique, 2-night trip
10/10 Exceptional
Feb 25, 2025
well located for snowmobile
Ben
Ben, 1-night trip
10/10 Exceptional
Dec 23, 2024
great hotel, great location
was there to visit Daughter and Grandchildren, always return to this hotel as it has many great features, rooms are spacious and comfortable. Restaurant is lovely.
laura Lee
laura Lee, 1-night trip
10/10 Exceptional
Dec 21, 2024
The bed was very comfortable and the room was very clean
Marlene
Marlene, 1-night trip
10/10 Exceptional
Dec 30, 2024
The restaurant is excellent. The rooms are old and could use a Reno but the staff are so pleasant and it’s convenient
Heather
Heather, 1-night trip
10/10 Exceptional
May 29, 2024
Our stay was very enjoyable.
David
David, 3-night trip
8/10 Very good
Apr 6, 2025
We came for a wedding. The staff did an awesome job with the venue. We were disappointed that the pool and hot tub were not working and no discount was offered because of this.
Bruce
Bruce, 1-night trip
10/10 Exceptional
Sep 16, 2024
Was really pleased with the room, restaurant on site, room service available, great food and good parking