Near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive offers a serene escape with a private beach, snorkeling, and relaxing body treatments. Enjoy breakfast buffets at one of the 10 on-site restaurants or indulge in Italian cuisine. With outdoor pools, sun loungers, mini golf and volleyball activities families will have endless fun.
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
What's nearby
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Xplor Theme Park - 3 min drive - 1.8 km
Ferry to Cozumel - 5 min drive - 2.2 km
Playacar Golf Club - 10 min drive - 9.5 km
Playa del Carmen Main Beach - 12 min drive - 9.5 km
Getting around
Cancun Intl. Airport (CUN) - 54 min drive
Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
Restaurants
Festival Grand Buffet - 9 min drive
The Buffete - 3 min walk
Lobby Bar - 10 min walk
Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
Cupcake Cafe - 9 min drive
About this property
Occidental at Xcaret Destination - All Inclusive
Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club, and a fitness center. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club
Lessons/classes/games
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
At a glance
DONE
Hotel size
765 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The All-Inclusive rate plan does not include room service. Fees apply for this service.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
DONE
Children
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
11 restaurants
11 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Mini golf
Playground
Babysitting (surcharge)
Grocery/convenience store
Children's games
Lifeguard on site
What to do
On a private beach
Tennis
Beach volleyball
Archery
Mini golf
Snorkeling
Evening entertainment
Shopping
Pool table
Air hockey
Golfing nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Romance packages
Facilities
ATM/banking
Garden
Communal living room
Fitness center
7 outdoor pools
Shopping mall on site
Arcade/game room
Spa services
2 outdoor tennis courts
Sauna
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
37-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.72 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive
Frequently asked questions
Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?
Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental at Xcaret Destination - All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Occidental at Xcaret Destination - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Occidental at Xcaret Destination - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?
Have fun with onsite activities like archery, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?
Yes, there are 11 onsite restaurants, featuring seafood.
Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental at Xcaret Destination - All Inclusive like?
Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travelers love the property's prime location.
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Reviews
Occidental at Xcaret Destination - All Inclusive Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
6.6
Location
8.6
Staff & service
9.0
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
The property's private beach was a highlight, offering a seaweed-free cove, beautiful views, and opportunities to swim with fish. (210 reviews)
Breakfast was a highlight with excellent food options, great service, and a wonderful oceanfront buffet. (22 reviews)
The airport shuttle was helpful and convenient for transportation around the property. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Restaurant
Beach
Buffets
Animals
Family friendly
Wildlife
Booking
Reviews
10/10 Exceptional
Sep 8, 2025
A Wonderful Stay During Hurricane season
Our week-long stay was wonderful. We enjoyed the food, swimming, animals, and beautiful landscaping.
Robert G.
Robert G., 7-night trip
10/10 Exceptional
Jun 9, 2025
Great hotel
Eric
Eric, 1-night trip
10/10 Exceptional
Sep 8, 2025
Beautiful hotel and great staff
The property was beautiful and plenty to do. The food at the buffet could be better but I did like having plenty of options. I just wish there was more Mexican food offered. I was expecting a lot of Mexican dishes. I do appreciate that they had restaurant options where you can make reservations. So there was definitely a wide range of dining options which made the experience more ideal. The staff was amazing. The beds were comfortable and views all over the property were incredible.
Cynthia
Cynthia, 6-night trip
10/10 Exceptional
Jun 12, 2025
It has an amazing location, the food is wonderful everything is kept clean and maintained I will definitely visit again.
Laura
Laura, 4-night trip
10/10 Exceptional
Jun 9, 2025
Love this place
Silvia
Silvia, 4-night trip
10/10 Exceptional
Jun 26, 2025
Great Vacation
We had a good time with family
Brenda
Brenda, 5-night trip
10/10 Exceptional
Jun 5, 2025
Great private beach
Oscar
Oscar, 5-night trip
10/10 Exceptional
Jun 25, 2025
Coming Back!!!
It was an amazing place to stay. Very nice service and amenities!!! We plan to come back soon!
Pablo
Pablo, 4-night trip
10/10 Exceptional
Jun 15, 2025
Very nice property everything was beautiful. The staff is very nice and Julio was my favorite server.
Kevia
Kevia, 4-night trip
10/10 Exceptional
Jun 3, 2025
We like every thing there the room the service the foodthe beach to swim lots os swiming pools we gave a wonderfull time
Juan
Juan, 4-night trip
8/10 Very good
Jun 24, 2025
The resort is beautiful. Staff
Verified traveler
5-night trip
8/10 Very good
Jun 12, 2025
Good water views
Jose
Jose, 7-night trip
10/10 Exceptional
Jun 9, 2025
Great resort! Loved the forest area and pools. We will be back.
Ericka
Ericka, 7-night trip
10/10 Exceptional
Jun 15, 2025
Great family trip. Everyone was very nice and accommodating. A trip we will always remember. The park next to the resort was amazing. The beach was calm and great for the kids
Nicholas Ross
Nicholas Ross, 5-night trip
10/10 Exceptional
May 25, 2025
Amazing resort all around. So many animals and wildlife and submerged in nature. Staff was great, very well managed resort.
Riley
Riley, 7-night trip
8/10 Very good
May 29, 2025
Property has great amenities, food could be way better but for the price I can’t complain.
Nicole Marie Sanchez
Nicole Marie Sanchez, 4-night trip
10/10 Exceptional
Jun 2, 2025
We liked that the hotel has its own private beach. Great staff and many options to dine here. Including shops and stores on site.
Vivian K.
Vivian K., 6-night trip
10/10 Exceptional
May 29, 2025
It was beautiful. My family and I loved our stay and would definitely recommend it to anyone.
Carmen
Carmen, 5-night trip
10/10 Exceptional
May 25, 2025
I liked the friendliness of the staff.
Roberto
Roberto, 3-night trip
10/10 Exceptional
Jun 2, 2025
Overall great experience.
JACOB
JACOB, 3-night trip
8/10 Very good
Jun 12, 2025
Buffet food wasn’t the best, but the restaurants were really good, and they are constantly trying to make you buy a membership of the hotel.
Kevin
Kevin, 4-night trip
10/10 Exceptional
May 29, 2025
Beautiful property, for the price it was excellent! All inclusive, will defined come back.
Cinthia
Cinthia, 4-night trip
10/10 Exceptional
Jun 2, 2025
Great hotel and property grounds. Animals all around. Friendly staff. Good food. Short walk to Xcaret.