6/10 Good
Dec 14, 2025
Check in is at 3:00pm
Room was not ready until 3:45pm
Room ready with dishwasher running.
Didn’t receive Hilton gold member perk at reception (waters, rice krispy, cheese it’s) had to ask for it on second day.
No one was taking accountability, the answer I received from management “ we had a late checkout for your room, as they were gold members”
I am a gold member at Hilton.
This is our second stay and third room booked at this hotel. It’s a 200 sqft room, not hard to clean in an hour, dishes should have been hand washed. Or simply give us another room that is ready.
Austen
Austen, 1-night trip




























