Discover Hotel Palazzo dal Borgo, nestled in the heart of downtown. Enjoy access to a charming library, unwind with a drink at the bar and stay connected with in-room WiFi. The multilingual staff has left a lasting impression on previous guests.
Piazza di Santa Maria Novella - 2 min walk - 0.2 km
Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
Ponte Vecchio - 9 min walk - 0.8 km
Piazza del Duomo - 10 min walk - 0.9 km
Uffizi Gallery - 13 min walk - 1.1 km
Getting around
Florence Airport, Peretola (FLR) - 10 min drive
Florence Santa Maria Novella Station - 6 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
Porta al Prato Station - 13 min walk
Unità Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Vyta - 5 min walk
Shake Cafe - 3 min walk
Osteria dei Centopoveri - 1 min walk
Fiddler's Elbow - 2 min walk
Joshua Tree Pub - 2 min walk
About this property
Hotel Palazzo dal Borgo
When you stay at Hotel Palazzo dal Borgo, you'll be in a fantastic location, just a 5-minute walk from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Also, Ponte Vecchio and Cathedral of Santa Maria del Fiore are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 4 minutes and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 30 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1480
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Valet parking costs EUR 30 per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence
Frequently asked questions
Does Hotel Palazzo dal Borgo offer free cancellation for a full refund?
Yes, Hotel Palazzo dal Borgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo dal Borgo?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Palazzo dal Borgo?
Yes. Valet parking costs EUR 30 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palazzo dal Borgo?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What's the area around Hotel Palazzo dal Borgo like?
Hotel Palazzo dal Borgo is in Historic Centre of Florence, a short 4-minute walk from Unità Tram Stop and 10 minutes' walk from Ponte Vecchio.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Palazzo dal Borgo Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
View
Train station
Restaurant
Building
Trip
What guests liked
Breakfast was consistently described as delicious, amazing, and perfect with a wide variety of options. (20 reviews)
Breakfast was delicious and the property staff recommended a great nearby restaurant for a memorable meal. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great staff and location. Very good breakfast.
Noe
2-night trip
10/10
The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Noe
1-night trip
2/10
The hotel had bed bugs and we were bitten all over.
Verified traveler
2-night trip
10/10
What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet.
Vijay
3-night trip
10/10
It was really nice with super-helpful staff.
Philip
1-night trip
10/10
Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.
Elyse
2-night trip
10/10
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
L
2-night trip
10/10
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Verified traveler
2-night trip
10/10
Beautifully decorated historic building which once served as a palace. Our triple room was spacious, with two shower rooms and high ceilings. The breakfast selection was the best we had during our Italy trip. Staff were very friendly. Location was perfect - easy to walk to the main train station and also all the attractions are just within walking distance. Many restaurants and shops nearby. Also the oldest pharmacy in the world is one minute walk away. Overall we enjoyed our stay and recommend to anyone wanting to get a true feel of Florence.
Zeenat
2-night trip
10/10
We loved the room’s tasteful and unique decor, which added to its charm. It was also spotlessly clean. We appreciated the complimentary condiments, refreshments, and beverages. However, we did miss having a microwave, as it would have been helpful with little kids. The location was highly walkable—we arrived by train, and it took us just eight minutes on foot. The included breakfast was delicious and offered a wide variety of options. Overall, it was a wonderful stay, and we highly recommend it.
Kazim
2-night trip
10/10
Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.
Tetyana
9-night trip
10/10
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
patrick
2-night trip
10/10
Great location and friendly service. The hotel was beautiful and the room was great.
Verified traveler
1-night trip
10/10
Conveniently close to Firenze S.M.N. Station. Area around the station is what you would expect from a big station in an important city. The employees at the hotel were courteous and professional. Breakfast at the hotel was delicious and a good way to start your day. Easy walk to several sites and restaurants. Had our best meal at a restaurant recommended by the hotel staff, just a couple of blocks away. Accademia was an easy 15ish minute walk away. Our quadruple room was spacious and comfortable.
Eric
10/10
Stayed one night- liked the location.
A bit difficult to enter and navigate with suitcases but over all a comfortable stay.
Angela
1-night trip
10/10
The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Panagiotis
1-night trip
10/10
a really nice and friendy place to stay!!
Sonja
4-night trip
10/10
Great
glenda
1-night trip
10/10
Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Peter
2-night trip
10/10
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Jordan
2-night trip
10/10
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Ben
3-night trip
10/10
Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.
Verified traveler
1-night trip
10/10
This was a wonderful hotel and I was very satisfied. I will definitely book again when I come to Florence.
RYOTA
2-night trip
10/10
Great room and in a good area.
Jonathan
2-night trip
10/10
This is the best hotel I have ever been in.
The staff are friendly and helpful.
That breakfast is amazing.
And the hotel is beautiful.
Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.